QUOTE(wirelessdude @ Sep 29 2010, 01:00 AM)
You get to cut queue if you're using the normal counters at HSBC.
Isn't there one teller inside all the HSBC Premier centre ? Just stand there and wait for your turn
(if someone is already at the counter).
QUOTE(wirelessdude @ Sep 29 2010, 01:00 AM)
But if you want to see the RM without an appointment, you usually have to wait. I asked the Branch Manager before the number of clients each RM serves, and he said "...we try to limit each RM to 200 clients".
It's going to be very hard to enforce such rule in a city with only one branch though
QUOTE(gark @ Sep 29 2010, 09:08 AM)
Sometimes, priority customers do need to wait if there are lots of priority customer. However, so far it is much much faster/convenient than the counter. And also you get nice comfy chairs, free newspaper to read and
free good quality coffee/tea available while you are waiting for your turn or transaction to complete and your RM fills in all your forms etc.. Beats waiting for a queue number and standing at the counter.

HSBC Premier centres in Hong Kong provide real cappucino/espresso machine