Interesting. I am connected to KUL regardless of IPv4 or IPv6. What DNS server are you using? I am using Google DNS.
IPv4:


IPv6:

I think it's a Cloudflare behavior. They are the only CDN to steer people towards random nearby server within 50ms.
At least AWS and Google don't do this.

I speedtest off KUL server but this forum consistently connect to SG. I test using Celcom and it goes to SG for speedtest as well.

Actually I am not so sure which physical location did TM peer with Cloudflare. The latency seems a bit high. Could be Johor, could be Singapore.

Yes, I'm aware. But it would still help to have contacts in case one of those extreme situations happen.

I'm happy to report that my case was resolved thanks to them, but only about an hour before the 24hr deadline. The cause was one of the trees nearby that grew too tall and allowed squirrels to reach and bite the fiber cable outside my premises.

One thing I am curious about: I was observing the technicians as they worked and noticed that they did not replace the affected cable, but instead they went to another location for some time, then returned to the box on the nearby pole. They then did some splicing and modification of the box and the fiber signal returned.

Any of our sifus can shed some light on what happened there?

Around 7 years. It may be rare, but the tree in question does not usually grow that high because the local majlis landscaping team will trim it every year and a half or so. They have not done this for 2 years now, probably because they have been on a spree of cutting down trees in the entire area after those fallen tree incidents. Good time and reason to remind them to handle it again.

My area was supposed to have those special underground cable runs too, but it seems the plan was scrapped half way. There are boxes for TM fiber infra sticking out of the ground along some streets in front of some houses but they lay empty and unused. Sad case.
Very interesting. I had a situation when I was living in a different state where they had to basically pull a new length of cable, which is why I assumed this was how all fiber repairs are handled. Maybe that time the damage was too extensive leaving them no choice, and as you said: downtime was longer also.

On their end, they claimed they couldn't see anything wrong with my line even after I restarted my ONU and router, then proceeded to open a case for my landline number, locking me out of reaching them on subsequent calls, as new TM careline procedure is that customer have to follow up on the case using web portal/chatbot or the MyUnifi app only. I'm not the account owner for my home, so I couldn't do much else there.

Instead, I had to reach out to the affected neighbors and ask them all to report as well. Then only TM sent me a SMS saying there is network disruption.

As mentioned, I'm not the account owner so cannot log in to Myunifi and use that feature in the first place. Just so happened that this also occurred when the account owner was outstation & difficult to contact.

Now that I know I will probably ask for the login credentials in case of emergency. At the very least I'll be able to use the web portal.

Old protal can even not acc owner, now need log in

Hi @hsbb, commission still 250% for new customer?

cloudflare KL got issue or something? I noticed for a few nights kept getting packet lost and inconsistent speed when using their speedtest, on ookla's speedtest and netflix's fast seems ok. this is an 800Mbps connection btw.

RM0 Unifi: We are still working hard on restoring your unifi service ****1234567. The new estimated recovery time is 11/03/2025 03:18 PM.Thank you for your patience

Sometime i get such SMS, but even i get, some time my line is ok

today tm people come test unofficial skyworth firmware on the router

Combined all:
03-2021 7625
03-2021 7915
03-2021 7927
03-2021 7930

Seriously? How to check the "register" phone number?

today tm people come test unofficial skyworth firmware on the router

WiFi 6 router, the SkyWorth GN630V, have 2 fault.
1. WPA3 unstable, sometimes it got disabled while running, but still broadcasting as WPA3 supported, when WPA3 client trying connect to it, it will dropped
2. EasyMesh unstable, if you enabled EasyMesh, even without any second mesh connected, you can be drop by any IoT device that nearby the router, lol.
(Yes, got 1 smart socket trigger 2.4G WiFi missing, lol.