QUOTE(Alternate Gabriel @ May 21 2024, 10:48 AM)
To doctors out there that open your own clinic, how do you stay competitive and relevant with other clinics out there?
Example in Setia Alam, Shah Alam. We have tons of clinics in old part Setia Alam and in new area, which is Setia Taipan
I'm as a customer sometimes don't know which one to choose. My company medical can use in tons of clinics out there.
As a young guy, I end up choose popular chain clinics such as Klinik Mediviron, Poliklink Lourdes instead of choosing to go to Klinik Dr Razila, Klinik Dr Tan etc etc
I feel that I trust more brand that have branch in different places instead of going to the clinic that I mentioned above.
ItHow about u all? How do u choose your clinic? Or you will simply go any clinic to get the medicine and consultation?

At the end of the day, how successful a clinic is depends on how good the doctor is in terms of knowledge and soft skills
Some doctors are good but no soft skills. Some doctors have soft skills but lack knowledge.
Since its a service line, its how uou build up your network of customers who trust you.
For me i go to mediviron, i find it one of the worst kliniks there is. Doctors are all locum . So normally i will go to clinics which are being run by the owners themselves.