I buy china phone also get green line and worse they won't even take responsibility for it.

You from India ?

What brand is that?

I just filled my report yesterday for s22 ultra at samsung sunway pyramid
Now waiting for screen availability thry say around 2 week.

The staff confirm the programme is until 31 October 2025

wow you are damn right. the problem indeed come back after numerous software updates.

Samsung galaxy note 20 ultra includes also for the green line issue screen replacement?

there info at the first post btw.

Thanks, will visit to sc in lowyat.

Update us the process hahahaha😄😆💥💥

Had sent my unit to Samsung Gravitas Penang after walk in and reinquiry F2F.
They accepted it but mentioned it will take 2-3 weeks which I'm fine. Only need to pay rm3X something I also opt to replace the battery ar RM8X something.
Checked the status through repair tracking, it's under ordering part phase.
One thing I clarified with them, in the past for screen replacement, it come with bezel (typically cost around RM1.1k for replacement) but for this replacement, they will only replace the screen. The bezel will reuse back from current phone. Too bad as this phone have some minor scratches and ding. Anyway better than nothing.
😃

Thanks to forumer here that trigger about such package 👏🏻✨🙏🏻

If you want to replace the bezel, do they extra charge for it?

They don't have that options. If wanna change bezel need to take bezel and screen package set which does not cover under this program. Cost around RM1100.
Not worth for the phone value.
I mentioned I can get outside bezel, I'm willing to pay additional service charge but they can't do that.

Oh okey, understood 🙂👍

Seems like S24U & S25U OLED not affected, or maybe there is

My friend kena today.

S23 kena after perform the software update.

not yet time

If my set was changed battery before at 3rd party, am I still entitled for this screen replacement program?

i think its too late, iinm program until 31 Oct 2025

31 Dec 2025. I jz confirmed and sent my phone.
S20 to S23 only
30 checking fee
90 for labour if replacement approved. U top up additional 60.

thanks for confirmation, i can update 1st post