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 SAMSUNG GREEN LINE FREE SCREEN REPLACEMENT

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squall_kay
post Sep 21 2025, 02:33 PM

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From: Penang



QUOTE(QuantumEdge @ Aug 4 2025, 09:26 AM)
Got you an update
They have extended the program to 31st of October this year
For total of 15 models
1. S20 series (S20, S20 Plus, S20 Ultra)
2. N20 series (N20, N20 Ultra)
3. S21 series (S21, S21 Plus, S21 Ultra)
4. S21 FE
5. S22 series (S22, S22 Plus, S22 Ultra)
6. S23 series (S23, S23 Plus, S23 Ultra)
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S21 Ultra still able? Any link to refer as 4 months ago I asked they said no more.
Samsung Gravitas Penang
squall_kay
post Sep 22 2025, 11:23 AM

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Senior Member
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Joined: Feb 2006
From: Penang



QUOTE(QuantumEdge @ Sep 21 2025, 07:38 PM)
No link, got this from a Samsung employee
Cant disclose name
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I see. I contact Samsung CS, they said don't have, but need to check at each center
I asked Penang Gravitas, seems don't have.
Any idea which SC able to do so? As this weekend going to KL/Shah Alam, don't mind to drop by and leave the phone with them.
squall_kay
post Sep 22 2025, 05:27 PM

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Senior Member
5,726 posts

Joined: Feb 2006
From: Penang



QUOTE(QuantumEdge @ Sep 22 2025, 01:21 PM)
You can try to contact the one at The Gardens Mall
This is Samsung's flagship SC
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Thanks for the information.

squall_kay
post Oct 4 2025, 07:25 PM

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Joined: Feb 2006
From: Penang



QUOTE(skylinelover @ Sep 24 2025, 02:48 PM)
So how?

Fixed already?

laugh.gif icon_idea.gif
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Had sent my unit to Samsung Gravitas Penang after walk in and reinquiry F2F.
They accepted it but mentioned it will take 2-3 weeks which I'm fine. Only need to pay rm3X something I also opt to replace the battery ar RM8X something.
Checked the status through repair tracking, it's under ordering part phase.
One thing I clarified with them, in the past for screen replacement, it come with bezel (typically cost around RM1.1k for replacement) but for this replacement, they will only replace the screen. The bezel will reuse back from current phone. Too bad as this phone have some minor scratches and ding. Anyway better than nothing.
😃

Thanks to forumer here that trigger about such package 👏🏻✨🙏🏻
squall_kay
post Oct 9 2025, 02:35 PM

Look at all my stars!!
*******
Senior Member
5,726 posts

Joined: Feb 2006
From: Penang



QUOTE(GamersFamilia @ Oct 9 2025, 11:46 AM)
If you want to replace the bezel, do they extra charge for it?
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They don't have that options. If wanna change bezel need to take bezel and screen package set which does not cover under this program. Cost around RM1100.
Not worth for the phone value.
I mentioned I can get outside bezel, I'm willing to pay additional service charge but they can't do that.

 

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