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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank

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Arsyad1105
post Jun 22 2024, 06:44 PM

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I think it's working now. Just pay using card recently.
Arsyad1105
post Jun 26 2024, 12:44 AM

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Today I tried to download eStatement on Γ†ON Bank. Unfortunately it didn't work (seems like app dev forgot to make the button work). Contact their customer services on live chat. They ask me to log out login, clear cache, disable popup blocker (which is weird for phone to have it). Finally they ask my email to send the eStatement πŸ˜…πŸ« 
Arsyad1105
post Jun 26 2024, 04:33 PM

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QUOTE(blatant928 @ Jun 26 2024, 03:20 PM)
This Bank is sub-par Digital Bank compared to GXB.

I transferred 2 transactions to my OWN ACCOUNT in another Bank. When I make the 3rd transaction, I received an sms stating that "We noticed unusual activity in your account and have put a hold on all transactions". Now I can't even make any transactions. Contacted Customer Service and they told me that it will take 24 hours to process before I can make any transactions.

What a joke. No one can explain how tranferring my own money to my own account (in another Bank) is an unusual activity. Each transaction was less than 10k.
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Same bank or to different bank under your name?
Arsyad1105
post Jun 26 2024, 05:33 PM

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QUOTE(blatant928 @ Jun 26 2024, 05:04 PM)
AEON treated my 2 transactions as unusual activity despite them being transferred to my own name. The 3rd time was put on hold and other transactions thereafter as well. So I kicked a big fuss and after a long long conversation with their Supervisor, he managed to release the 3rd transaction after 3.30 hours. Each transaction was not more than 10K.

But here's the new issue, he told me that from now onwards, every time I transfer money out using DuitNOW, there will be a processing time upto 24 hours! So I told the Supervisor, Haris that they should update their App to use DuitLATER instead of DuitNOW.

So indeed I tried to transfer another 10K and lo and behold, the transaction is now being processed. This has never happen before today.

Beginning to feel really really frustrated with this Bank. Time to move on to another Bank.
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Having same problem with ShopeePay. Duitnow transfer but take 3 days to finished the transaction. At least it takes 3 hours for you.

This post has been edited by Arsyad1105: Jun 26 2024, 05:34 PM
Arsyad1105
post Jun 26 2024, 05:34 PM

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QUOTE(soulreap @ Jun 26 2024, 05:09 PM)
Sifus, just want to confirm. Is the welcome promotion still available? Until 30th August this year?
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Yes
Arsyad1105
post Jun 26 2024, 05:50 PM

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@blatant928

user posted image

4 transaction under own name, no warning from AEON
Arsyad1105
post Jun 26 2024, 05:53 PM

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I don't know why I want to cash out if I can get interest saving in this bank.
Arsyad1105
post Jun 26 2024, 06:04 PM

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QUOTE(nexona88 @ Jun 26 2024, 05:58 PM)
You need the $$$ for something

Unless you got many others $$$ parking elsewhere just collecting dust πŸ˜‹
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I still have money on the other bank in case one doesn't work
Arsyad1105
post Jun 26 2024, 08:31 PM

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QUOTE(gooroojee @ Jun 26 2024, 07:39 PM)
Plenty of reasons. Apply IPO for example..
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That if you want to use a transaction on specific bank. For saving but not hold the money Rize and AEON is good. For long time saving that's the other thing.

This post has been edited by Arsyad1105: Jun 26 2024, 08:31 PM
Arsyad1105
post Jun 26 2024, 11:29 PM

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user posted image

GX Bank listed on Wise for SWIFT transfer. I wonder if AEON/Boost will do the same later.
Arsyad1105
post Jun 27 2024, 01:37 PM

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QUOTE(nexona88 @ Jun 27 2024, 01:09 PM)
You would be surprised the amount of companies especially those SME types....

Still issuing cheque for everything...

Heck some retailers using cheque too...

Even though got QR code payment & paywave facilities for customers πŸ˜‹
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If you're a youtuber, cheque still an option to receive the money other than wire transfer.
Arsyad1105
post Jun 27 2024, 04:19 PM

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QUOTE(nexona88 @ Jun 27 2024, 01:59 PM)
Ohh really...

USD cheque I assume 😁
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Wire transfer still faster even it's as slow as ibg. Cheque need to wait almost 1 month.

This post has been edited by Arsyad1105: Jun 27 2024, 04:19 PM
Arsyad1105
post Jun 27 2024, 07:55 PM

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QUOTE(Optizorb @ Jun 27 2024, 05:46 PM)
Got.

my tenant pays me monthly rent in cheques  laugh.gif

70+ year old guy, he hates technology. Whatsapp also dont have punya. He still using those basic phones as well.
No idea how he survive day to day.  sweat.gif
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Some places only accept cashless. I wonder how he pay for it πŸ˜…
Arsyad1105
post Jun 28 2024, 01:59 AM

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Just my 2 cents, I think this month rate calculation won't be accurate much like before because like last month, the balance is calculated including the hold transaction but we still can see the hold balance from that transaction. This month they're separate the hold balance from transaction by new update.
Arsyad1105
post Jun 28 2024, 02:00 AM

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QUOTE(MrBaba @ Jun 28 2024, 01:57 AM)
I just noticed this card don't give free 2 hour parking
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Yup. Still have to use aeon prepaid card. They will integrate it with aeon bank card soon.
Arsyad1105
post Jul 1 2024, 06:30 PM

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Without notice. Thankfully have Be U can support for money 😬

Edit: Add money to ShopeePay and Transfer to other bank πŸ˜…

This post has been edited by Arsyad1105: Jul 1 2024, 06:39 PM
Arsyad1105
post Jul 1 2024, 08:21 PM

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AEON Bank keep change their time. That's why it's better to do maintenance at midnight instead of evening.
Arsyad1105
post Jul 1 2024, 08:52 PM

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QUOTE(nexona88 @ Jul 1 2024, 08:49 PM)
user posted image
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All the transaction mixed up. Some transactions date is invalid including Duitnow and Intrabank Transfer. The merchant/users name also not show up.
Arsyad1105
post Jul 1 2024, 09:06 PM

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QUOTE(NoNameSoldier @ Jul 1 2024, 08:55 PM)
No, it shows like this.. Legitimate txns became someone else name
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Maybe different for every people.
Arsyad1105
post Jul 2 2024, 01:16 AM

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Looks like their transaction history for pending transaction still didn't work.
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