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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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poooky
post Sep 30 2025, 07:56 PM

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QUOTE(Optizorb @ Sep 30 2025, 07:45 PM)
isnt it all the while the hello 2026 jar tnc is like that?

Cannot do any withdrawal, the moment you make any withdrawal jar will be closed.
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Hmm. Don't remember, but I no choice need to withdraw pay bills. Repark the remainder into Edge jar.
fuddle_duddle
post Oct 2 2025, 05:08 PM

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RM0: Boost Bank: You have registered your account on a new device. Please note that you will only be able to access your account after the cooling off period of 12 hours has elapsed.

What? Lol
!@#$%^
post Oct 2 2025, 08:28 PM

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QUOTE(fuddle_duddle @ Oct 2 2025, 05:08 PM)
RM0: Boost Bank: You have registered your account on a new device. Please note that you will only be able to access your account after the cooling off period of 12 hours has elapsed.

What? Lol
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what's wrong?
canjeth
post Oct 3 2025, 10:49 AM

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QUOTE(fuddle_duddle @ Oct 2 2025, 05:08 PM)
RM0: Boost Bank: You have registered your account on a new device. Please note that you will only be able to access your account after the cooling off period of 12 hours has elapsed.

What? Lol
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Normal for all banks
TSnexona88
post Oct 3 2025, 11:16 AM

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I think must be same device but reinstall the apps...

So gotten slapped with 12hours cooling period
poooky
post Oct 3 2025, 12:18 PM

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QUOTE(nexona88 @ Oct 3 2025, 11:16 AM)
I think must be same device but reinstall the apps...

So gotten slapped with 12hours cooling period
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No, it is a bug or issue from Boost side. I also receive this notification, email and sms yesterday after log in on same phone since open account. Likely got many people report this. This morning only receive notification to ignore it.
fuddle_duddle
post Oct 3 2025, 12:22 PM

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QUOTE(nexona88 @ Oct 3 2025, 11:16 AM)
I think must be same device but reinstall the apps...

So gotten slapped with 12hours cooling period
*
No reinstalling. I did nothing. The app just there in my phone. I just normal open the app to check balance suddenly received this notification putting it under 12 hour cool down. The weird thing is I can use it normally yesterday. Scared me to death i thought kena hack. Immediately transferred all fund out already
Barricade
post Oct 3 2025, 05:58 PM

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QUOTE(fuddle_duddle @ Oct 3 2025, 12:22 PM)
No reinstalling. I did nothing. The app just there in my phone. I just normal open the app to check balance suddenly received this notification putting it under 12 hour cool down. The weird thing is I can use it normally yesterday. Scared me to death i thought kena hack. Immediately transferred all fund out already
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I also received the SMS. They should get the award for The Most Fxxking Incompetent Digital Bank, hands down.
go626201
post Oct 3 2025, 06:21 PM

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I also received the SMS three times today.
I just straight freeze my Boost Bank account this morning,and send a email to Boost Bank,they did reply said that at afternoon:
QUOTE
We sincerely apologise for the delay and any inconvenience caused. We’re pleased to inform you that the issue where some customers received a “cooling-off” security message after updating their device or app has been fully resolved.

The message appeared due to a one-time update of your device information and will not affect your future use of the app. Please rest assured that your account and funds remain secure, and all Boost Bank app features continue to work as usual.

We appreciate your understanding and patience as we continue to strengthen our security systems. Should you need any further assistance, please don’t hesitate to reach out.

And i just received the SMS again 10 mins ago... doh.gif
Now i keep my Boost Bank account frozen 1st...

This post has been edited by go626201: Oct 3 2025, 06:21 PM
Barricade
post Oct 3 2025, 06:24 PM

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How they didn't get fined by Bank Negara is beyond me. Especially the recent transfer fiasco. Seems like Bank Negara is sleeping.
contestchris
post Oct 3 2025, 11:31 PM

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Hopeless and rubbish bank. Truly a mockery that BNM lets them exist.
sjz
post Oct 4 2025, 08:33 AM

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QUOTE(Barricade @ Oct 3 2025, 06:24 PM)
How they didn't get fined by Bank Negara is beyond me. Especially the recent transfer fiasco. Seems like Bank Negara is sleeping.
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could be due to no complaints / not enough complaints.



QUOTE(Barricade @ Oct 3 2025, 05:58 PM)
I also received the SMS. They should get the award for The Most Fxxking Incompetent Digital Bank, hands down.
*
when called them about this SMS on new device cooling off thing,
their CS straight inform it's their system error and numbers of users will receive this SMS,
tell us just ignore the SMS.

But shocked to realized they give this information without even checking who is the cusromer at all.
not even asking IC, acc no etc.

what if the person is really kena hack and scammer bind their account?? doh.gif doh.gif

This post has been edited by sjz: Oct 4 2025, 08:43 AM
chukahae
post Oct 7 2025, 11:52 AM

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How does boost bank debit card cashback campaign work? instance rebate?
SUSsexysarah1992
post Oct 7 2025, 12:44 PM

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Why so many complains on boost bank? I park 150k in this bank. Everyday receive free money. What is there to complain?

U guys transfer money in and out everyday?

I dont even touch it unless need to renew the jar

This post has been edited by sexysarah1992: Oct 7 2025, 12:45 PM
ericlaiys
post Oct 7 2025, 08:11 PM

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QUOTE(sexysarah1992 @ Oct 7 2025, 12:44 PM)
Why so many complains on boost bank? I park 150k in this bank. Everyday receive free money. What is there to complain?

U guys transfer money in and out everyday?

I dont even touch it unless need to renew the jar
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1. jar automatically close and move all to main acc which less interest
2. transfer out - cool off period issue. wait till u want to withdraw when emergency
not everyone like u got 150k that dont use. people use money when require
joice11
post Oct 9 2025, 10:52 AM

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Anyone have problem using debit card to purchase at shopee?
for my case after i approve the payment at boost bank app, not thing happen and the payment cannot go though. I check my purchase limit is no problem. Been trying since yesterday
Wolgie
post Oct 9 2025, 03:11 PM

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i fail to reload into BoostBank.
Anyone meet this problem?
try PB, and CIMB also cannot
bbm
post Oct 17 2025, 11:28 AM

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user posted image
3.3% p.a. Unlimited Jar
17th Oct 2025 to 31st Jan 2026
Optizorb
post Oct 17 2025, 01:39 PM

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QUOTE(bbm @ Oct 17 2025, 11:28 AM)
user posted image
3.3% p.a. Unlimited Jar
17th Oct 2025 to 31st Jan 2026
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noice, another daily 1 cent jar
Harddisk
post Oct 17 2025, 02:29 PM

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Too many withdrew from BoostBank after the withdrawal fiasco. Now trying to lure people back with "unlimited".

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