QUOTE(sohlican @ Oct 4 2024, 10:32 AM)
Boost Bank customer service is very unprofessional and rude.
I remember your name from mIRC decades ago. 
BoostBank - By Axiata & RHB, Digital Bank of Malaysia
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 Oct 4 2024, 11:15 AM
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#1
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Senior Member
4,142 posts Joined: May 2005 
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nexona88 liked this post
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Jan 7 2025, 11:44 AM
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#2
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Senior Member
4,142 posts Joined: May 2005
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Anyone tried to cancel boostcard before? Their customer service is damn stupid. I emailed them few times to cancel, they just copy and paste the replacement procedure like a freaking robot. Better use AI to replace their job, bunch of incompetent clowns. wjleong15, sam93xxxxx, and 1 other liked this post
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Apr 5 2025, 12:51 PM
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#3
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(Nicknamed666 @ Apr 5 2025, 12:46 PM) Guys, anyone knows how to cancel the debit card to prevent the annual fee charges? Email CS Nicknamed666 liked this post
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Jul 11 2025, 11:39 AM
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#4
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(mamamia @ Jul 11 2025, 11:13 AM) if need to request, so, it should be cancelled card until we request replacement again... similar like bank practice. U need to manually request. I just blocked my card and it's deleted from the app. Just don't request againAnyway, i have also send email to them this morning, let's see what they reply. mamamia liked this post
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Sep 25 2025, 07:25 AM
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#5
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Senior Member
4,142 posts Joined: May 2005
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Anyone encountered a temporary cool off for 2 hours when trying to transfer money? This is so annoying and no it’s not a new account. I’ve been using it for months
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Sep 26 2025, 01:37 PM
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#6
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(ryws @ Sep 26 2025, 11:02 AM) Yes, just called CS, still ongoing. No fund can transfer out. Until now not resolved. I will close this shit bank account after transferring all my funds. Doesn't worth my time and effort for the 3.3% pa |
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Sep 26 2025, 01:48 PM
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#7
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(poooky @ Sep 26 2025, 01:45 PM) What they say? Is it temporary update? They say their staff is validating all the transactions manually now. I smell bullshit la. Cannot even initiate transfer, validate what? Promised to resolve by 1pm, but until now still cannot. It's almost 48 hours for me. |
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Sep 26 2025, 02:11 PM
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#8
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(poooky @ Sep 26 2025, 02:04 PM) Wow means quite serious issue. Not a good sign. Maybe better to park in KDI. I'll withdraw all and park at Ryt first. Lesser 0.3% only but no need to deal with all these bullshit from Boost.Hopefully gets resolved soon. Month end need to withdraw pay bills. poooky liked this post
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Sep 27 2025, 05:27 PM
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#9
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(Harddisk @ Sep 26 2025, 10:17 PM) Managed to do 1 transfer to TnG. Then kena 2-hour cool off again. Even 2 hours later, still same. Finally resolved. I transferred all my money out. Bye bye shitty bank. You won't be missed. Parked all my cash at Ryt first.Fucking stupid bank. |
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Sep 27 2025, 09:28 PM
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#10
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(Harddisk @ Sep 27 2025, 08:15 PM) How? I'm still receiving cool off message. I don’t know. Suddenly mine can transfer. I already delete this shit bank.Fucking bank. |
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Oct 3 2025, 05:58 PM
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#11
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Senior Member
4,142 posts Joined: May 2005
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QUOTE(fuddle_duddle @ Oct 3 2025, 12:22 PM) No reinstalling. I did nothing. The app just there in my phone. I just normal open the app to check balance suddenly received this notification putting it under 12 hour cool down. The weird thing is I can use it normally yesterday. Scared me to death i thought kena hack. Immediately transferred all fund out already I also received the SMS. They should get the award for The Most Fxxking Incompetent Digital Bank, hands down. fuddle_duddle liked this post
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Oct 3 2025, 06:24 PM
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#12
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Senior Member
4,142 posts Joined: May 2005
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How they didn't get fined by Bank Negara is beyond me. Especially the recent transfer fiasco. Seems like Bank Negara is sleeping.
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