Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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 Sep 19 2024, 04:45 PM
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#101
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All Stars
14,909 posts Joined: Jul 2005  
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QUOTE(neekun @ Sep 19 2024, 08:01 AM) I am on rm189 1gbps after pro upgrade from 800mbps. No more contract. Got call from Unifi offering me same package same price but with 3 months free and 24 months contract. Was told current upgrade is not permanent in which I am not convince about her claim at all. I'm having the same package as you and got the same call as wellAnyone got similar offer? I just ignore them |
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Jan 24 2025, 11:32 AM
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#102
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All Stars
14,909 posts Joined: Jul 2005
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QUOTE(mastafreak @ Jan 24 2025, 02:22 AM) So I decided to escalate it to MCMC to get it done Make sure to keep the ticket open at all times. If they close it, re-open the same ticket—don’t create a new one. It’s important to ensure they don’t close the ticket until the upgrade is fully completed. After some time, an MCMC representative will be assigned to your ticket. That’s usually when TM will step up and do whatever it takes to get things resolved. mastafreak and ahlong liked this post
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Jan 30 2025, 05:29 PM
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#103
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All Stars
14,909 posts Joined: Jul 2005
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mastafreak what's the current status of your speed upgrade?
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