QUOTE(go626201 @ Feb 21 2025, 11:45 PM)
I have no idea what causing the issue...
That day TM technician came just tell me the disconnection is their system problem.
And for the upload high latency issue-dont know reason,after saturday technician came,and after that Monday i try to test again and no more upload high latency issue occurs anymore..
But the only thing i can said is both issue is not causing by own device,1000% TM faults.
Secondly, I can give TM credit for being quite responsive with their technical support.
They dispatch a technician within 24 hours and provide an accurate appointment time for on-site support. (I report with livechat,and livechat make the next day appointment for me)
Although the technician didn't came with the time that agreed but he did came at the day(About 2hours later after the appointment time)
Good that it is resolvedThat day TM technician came just tell me the disconnection is their system problem.
And for the upload high latency issue-dont know reason,after saturday technician came,and after that Monday i try to test again and no more upload high latency issue occurs anymore..
But the only thing i can said is both issue is not causing by own device,1000% TM faults.
Secondly, I can give TM credit for being quite responsive with their technical support.
They dispatch a technician within 24 hours and provide an accurate appointment time for on-site support. (I report with livechat,and livechat make the next day appointment for me)
Although the technician didn't came with the time that agreed but he did came at the day(About 2hours later after the appointment time)
Feb 21 2025, 11:47 PM

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