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Unifi Unifi Speed Upgrade 2023 FREE, report here if you got the upgrade

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Alpha_Tay
post Dec 7 2023, 08:32 PM

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QUOTE(Alpha_Tay @ Oct 9 2023, 01:15 PM)
unifi 300Mbps - Super Value YEP 2019 RM139 to 500Mbps
never join SWU before
Johor

SMS 61000 5 October 2023 1:07PM RM0 Unifi: Special gift for you - FREE Speed Upgrade from us! The upgrade will be in phases, until end of Dec 2023. Click i.unifi.my/FSU-2023 for info. Enjoy!

SMS 61000 9 October 2023 10:47AM RM0 Unifi: Your New Free Speed Upgrade is completed! To enjoy the new speed, simply turn OFF, then back ON all your Unifi equipment. Your new package name and details will be updated in your Unifi bill by stages, however rest assured the new speed upgrade is effective. T&C applies.

only need to reconnect pppoe without restart router or modem to get new package speed.

-

unifi biz 100Mbps - Super Value YEP 2019
never join SWU before
Johor

SMS 61000 5 October 2023 6:16PM RM0 Unifi: Special gift for you - FREE Speed Upgrade from us! The upgrade will be in phases, until end of Dec 2023. Click i.unifi.my/FSU-2023 for info. Enjoy!

SMS 61000 13 October 2023 4:58PM RM0 Unifi: Your New Free Speed Upgrade is completed! To enjoy the new speed, simply turn OFF, then back ON all your Unifi equipment. Your new package name and details will be updated in your Unifi bill by stages, however rest assured the new speed upgrade is effective. T&C applies.
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QUOTE(Alpha_Tay @ Dec 5 2023, 01:39 PM)
RM0 Unifi: Your Unifi Biz Free Speed Upgrade has been completed and reflected in your bill. Download MyUnifi App at i.unifi.my/APP to view your bill statement

61000 SMS

December 5, 2023 11:58AM

Plan Name

Unifi Business 300M - Pro Upgrade (139)

not yet happen at unifi home fibre.
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QUOTE(Alpha_Tay @ Dec 5 2023, 06:55 PM)
i think i type not enough info and you misunderstood, this one was just official unifi plan name change 2 months after free speed upgrade.
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cklove96
post Dec 8 2023, 04:47 AM

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QUOTE(ypkhoo @ Dec 7 2023, 05:39 PM)
ANY ORIGINAL 800MBPS UPGRADE TO 1GBPS COMPLETED?
STILL WAITING.. WONDER IF NEED CHANGE ONU OR ROUTER OR NOT..
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800mbps upgrade phase should held on 2024 onward
Susuwatari
post Dec 8 2023, 02:26 PM

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Is the 800mbps confirmed to be upgraded to 1gbps or2gbps?

Finally gotten my Unibiz 300 upgraded to 500mbps for free on 7th Dec, a few days after receiving the sms.
noriabe
post Dec 12 2023, 02:02 PM

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user posted image

I only have this info when I login to TM Unifi website under "My Account Details". No info regarding the speed upgrade I will get.
Where you all get the speed upgrade info from? confused.gif Clicking "Find Out More" just redirect to the FAQ site of the Free Speed Upgrade 2023.

I am still paying RM129 (excl. 6% tax) for 100Mbps down 50Mbps up speed.

Location of service : Ipoh

UPDATE: After calling TM, they confirmed that I got the upgrade already. So I deleted my QoS limit for bufferbloat and I got ~330Mbps down. It is weird though, I never gotten an email or SMS confirming my upgrade.

This post has been edited by noriabe: Dec 12 2023, 05:36 PM
TongCN
post Dec 13 2023, 11:35 AM

Look ma, I have lots stars :D
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Guys, anyone tried swapping TV pack before?

Example : change from Ruby to Aneka

When i tried to Swap, the TNC below got mention that contract will renew
Hwoarang45
post Jan 9 2024, 03:08 PM

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Is the free upgrade only for one account under same name? my home unifi got upgrade but my business 100mps plan said not eligible ?
muok
post Jan 20 2024, 04:06 PM

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QUOTE(cklove96 @ Dec 8 2023, 04:47 AM)
800mbps upgrade phase should held on 2024 onward
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It's 2024 now and still no upgrade for 800mbps users...sad.gif
soonwai
post Jan 20 2024, 05:53 PM

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QUOTE(muok @ Jan 20 2024, 04:06 PM)
It's 2024 now and still no upgrade for 800mbps users...sad.gif
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2024 still got 11 mths to go. Fortunately we don't have to wait so long for our upgrade. Thank you TM!

user posted image
cklove96
post Jan 20 2024, 06:36 PM

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QUOTE(muok @ Jan 20 2024, 05:06 PM)
It's 2024 now and still no upgrade for 800mbps users...sad.gif
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december 31 also considered as 2024 mah biggrin.gif
A1700
post Jan 21 2024, 08:01 AM

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I'm still using Streamyx 8M, I'm paying RM69 per month, just curious there is no speed upgrade?? sad.gif sad.gif

This post has been edited by A1700: Jan 21 2024, 08:02 AM
sitescope
post Jan 21 2024, 11:09 AM

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QUOTE(A1700 @ Jan 21 2024, 08:01 AM)
I'm still using Streamyx 8M, I'm paying RM69 per month, just curious there is no speed upgrade??  sad.gif  sad.gif
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Nope only fibre
failed.hashcheck
post Jan 21 2024, 02:52 PM

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QUOTE(A1700 @ Jan 21 2024, 08:01 AM)
I'm still using Streamyx 8M, I'm paying RM69 per month, just curious there is no speed upgrade??  sad.gif  sad.gif
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Well you can't get around copper physics.


Go start petition among your local community about interest in fiber internet.
This is now lots of old area got their fiber.
TM won't justify investing on infra only if only a single person want to use.
Epic_winner091
post Jan 22 2024, 01:49 PM

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I'm surprised there are still places without fibre infrastructure. My grandparents' semi-kampung area in Negeri Sembilan has fibre.
darachan
post Jan 22 2024, 01:58 PM

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QUOTE(A1700 @ Jan 21 2024, 08:01 AM)
I'm still using Streamyx 8M, I'm paying RM69 per month, just curious there is no speed upgrade??  :(  :(
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This one comes with unlimited local tm to tm line calls right? Unlike fibre need to sub std20.
caksz
post Jan 23 2024, 12:17 AM

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QUOTE(A1700 @ Jan 21 2024, 08:01 AM)
I'm still using Streamyx 8M, I'm paying RM69 per month, just curious there is no speed upgrade??  sad.gif  sad.gif
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They not even consider in Stay With Unifi offer ... plan to get RM129 for 300mbps ... nope not possible , it's not consider as UNIFI ... i only go for RM89 for 100mbps
BenYeeHua
post Jan 23 2024, 11:30 AM

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QUOTE(Epic_winner091 @ Jan 22 2024, 01:49 PM)
I'm surprised there are still places without fibre infrastructure. My grandparents' semi-kampung area in Negeri Sembilan has fibre.
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N.S. going with pulling extension of extension, instead of pulling whole new cable/port, while doing this greatly limiting the total shared bandwidth, but at least everyone got fiber.

And yes, I think still also got a lot limited by the 30M VDSL at building as well. sweat.gif
programatix
post Mar 1 2024, 12:13 PM

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My package is 800mbps. Asked unifi and I get this,

user posted image

user posted image

It seems like the "special upgrade" remark may mean 800mbps will get 2gbps, else those with 800mbps get the least benefit in this campaign. Everyone else get double speed upgrade, but 800mbps get only 1/4 speed upgrade.

CPE should mean Customer Premises Equipment, which include BTU and router. For 800mbps customers, the BTU and router should already support 1gbps as the network port speed scaling is 100mbps, 1gbps, 2.5gbps etc. So, if the CPE replacement is required, it means that it should be more than 1gbps.

The 2gbps package unifi is offering is actually 1gbps+1gbps, some sort like load balancing style. So perhaps the CPE replacement is due to this?

This post has been edited by programatix: Mar 1 2024, 12:37 PM
crackedbox
post Mar 1 2024, 01:47 PM

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I managed to get SWU3.0 300mbps with mesh + 6 months, I recall the speed was actually 500mbps and now it's capped at 300mbps. Anyone experience the same?

This post has been edited by crackedbox: Mar 1 2024, 01:48 PM
liciece
post Mar 1 2024, 01:51 PM

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QUOTE(crackedbox @ Mar 1 2024, 01:47 PM)
I managed to get SWU3.0 300mbps with mesh + 6 months, I recall the speed was actually 500mbps and now it's capped at 300mbps. Anyone experience the same?
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Mee too. Down from 500mbps to 300mbps after 6 months payment free period.
go626201
post Mar 1 2024, 02:21 PM

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QUOTE(programatix @ Mar 1 2024, 12:13 PM)
My package is 800mbps. Asked unifi and I get this,

It seems like the "special upgrade" remark may mean 800mbps will get 2gbps, else those with 800mbps get the least benefit in this campaign. Everyone else get double speed upgrade, but 800mbps get only 1/4 speed upgrade.

CPE should mean Customer Premises Equipment, which include BTU and router. For 800mbps customers, the BTU and router should already support 1gbps as the network port speed scaling is 100mbps, 1gbps, 2.5gbps etc. So, if the CPE replacement is required, it means that it should be more than 1gbps.

The 2gbps package unifi is offering is actually 1gbps+1gbps, some sort like load balancing style. So perhaps the CPE replacement is due to this?
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I think there is some reasons why it need a CPE renew. (my guess only)
1.The last dlink onr given in last year is not stable enough for users to use it,and they decided to terminated the ONR for newer unifi users.
2.Many user that using 1/2gbps plan cant hit more than 940mbps with cable,and they complain about it. (So a 2.5Gbps BTU might be needed for those high speed users)
3.The current BTU given was setup with only Port 1 is internet.(Which mean the max speed without changing current BTU will be 1gbps(Actual max speed-930mbps)
,those BTU might be reusable by reconfigure,but some of those is old,and the device is aging,and performance might not be enough to run 2gbps.

4.There are alot of area unifi infrastructure is not updated to support high speed plan,which might be a problem when there are more household under same OLT that subscribe to higher speed plan and running at the same time.

So it should be the reasons why the unifi still haven't upgrade current 800mbps or higher speed plan.
And i guess within 30-45days it should be some update news about it, since the Chinese new year had just passed.

This post has been edited by go626201: Mar 1 2024, 02:21 PM
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