QUOTE(stringfellow @ Nov 16 2007, 05:29 PM)
Lokgotz,
I should think that if they refuse to reimburse you with a brand new one, instead of a molested one you have, then you can throw tantrum here. Try talking to them nicely, and explain to them rationally. As far as i can remember, MTCS (Mike in particular) is very very reasonable when it comes to returns and replacements during early purchases period. Rather than throwing a tantrum here, i suggest you head back there and explain to them calmly. The bunch i see there are now known to me, but i know the old MTCS staffs there, and they are very reasonable. I know it is very disheartening and disappointing to see your unit molested before you did it, but there may be some confusion, when they might grabbed the wrong stock (display unit, instead of brand new ones) and mistakenly sell it to you.
I've been MTCS customers for a while back, since their early single-store-in-Imbi/Lowyat days, and even though the younder staff may seem obnoxious and ignorant, the vets there are quite accomodating and friendly.
I try not to think bad of vendors until i hear both sides of the story. If i could prove them wrong but in nice calm manner, they themselves malu and will remember my case in any future dealings i have with them. In the end, both sides win.
Calm down, and i suggest you head back there and demand, calmly though, for their explanation. If you need to, you can pass me your name/receipt number and i can forward your case to Mike if needed to. You need to hurry though, im due for Adelaide tonight.
Stringfellow,
Thanks for your offer but I'm ok.
Yes I admit that this is only one side of my story and I am waiting for Kok Wei for an explanation here (He was online when I posted my previous message).
I don't mind having this unit but at least let me know that it is a used unit or let me check the contents before signing the form. When I was there, there were less than 5 people in the line and I don't think switiching the EEE PC on and test on it's Wi-Fi would delay the whole thing.
Anyway, I am in the process of restoring it to factory configuration, which means that I do not have anymore proof.
I'll let this go and if I offended anyone here, my sincere appologies. I was red headed and I am calm now.
P.S. Kok Wei, I hope I get an explanation from you in this thread/PM.
Thanks.
P.S.2 Previous post edited
This post has been edited by lokgotz: Nov 16 2007, 05:37 PM