QUOTE(yhtan @ Jun 20 2023, 04:18 PM)
grab is sacrificing their own reputation build up so many years with this new fare, my friend who often grab user also kena many keluar pattern driver.
later charge extra, customer complain then grab suspend. Driver might as well cancel and ignore those non-profitable job to ulu place with 100% kosong out from that area.
Boss u still ada kayuh now kah?
i havent kayuh since jan this year when they announced the new fare structure.. cause that time also i could tell what a shitshow this would be already..
so now i read driver/passenger stories on fesbuk je.. and feel kesian to both driver and rider being put into this situation..
QUOTE(yhtan @ Jun 20 2023, 04:21 PM)
They mau flush out AA ride and indriver but fail to do so, why need to compete low price with competitor, raise the fare reasonable rate and let driver untung, no need to compete low fare to kill off competitor like what they did to Uber. They have to live with competitor and
compete with service, not price.exactly this!
they could have maintained the prices, and keep the excellent services grab drivers have been providing to riders all these years.
Customers also can be assured when taking grab knowing their driver is a 100% regulations complying driver and is drug-free cause have to do yearly health check up for PSV license AND crime-free cause once you got pdrm kes you cant drive with grab..
Also number 1 thing grab have advantage over their competitors was in terms of CS. if got problem with driver, CS will reimburse. Action will be taken towards driver, so less hank panky going around. Driver will also be vary to do hanky panky because afraid of getting banned.
You left behind your iphone pro max also got very high chance you able to recover it! The grab driver willing to stop his car and find every inch of his car for your iphone.. You got luggage or carrying many stuff? grab drivers will turun kereta to help you load into car.. You put wrong stop or ask driver drop you off inside your condo also no problem small matter.. All these drivers willing to do it last time with no complaints..
these days? with sampah fare, grab drivers also dont give a fuck anymore if rider complain left something in the car. if lost then lost, driver say not my fking problem.
Oh you stay in condo put pick up point guardhouse but ask driver go pick you up from your block's lobby? Driver say fuck off i will wait at guardhouse you no come in 5 mins i will cancel the job.