May I know if the interest is affected by early withdrawal?

The interest is calculate daily basis, no such thing as early withdrawal

do you know if there is any cut off time, where they based the interest on balance?
or they take balance as of 11.59pm?

like tng go+ is 4pm, anything after 4pm not included in interest calculation for the day..

[deleted]

This post has been edited by canjeth: Jul 21 2023, 02:08 PM

new rize update on Android

// In this update, we’re introducing a self-service security feature that allows you to instantly lock your Rize app or account access if you suspect fraud or think you’ve been scammed, or your account has been compromised. We also implemented a 12-hour cooling-off period for new installations of the app or if you switch to a different device. //

I cannot even go through the OTP, received the OTP, when keyed in it says unknown error, then keyed in again and with the message your OTP is incorrect. Did that 3x with e request for new OTPs, also the same

update: received email saying rejected due to internal bank policy.

im guessing its because i put unemployed when register.

so i re-register again this time put some details in.
and this time account created INSTANTLY. WTF

after creating the account, i tried to login mana tau really able to login immediately. then got asked to deposit RM20 within 30 days to activate the account or else account get deleted.

so done that and now balance showing RM20.. the rest of the functions got 12-hour cooling period, so cant do any duitnow out transfers.
then the settings all also cant access when click, nothing happen and it wont enter the page/menu, only able to modify notification received settings.

Now my only issue is:
- i tried to deposit more money to make it have 5k inside account, but i cant deposit.
I keep get error from transacting bank saying there's error on recipient bank and ask to contact recipient bank for more info.

I not sure whether deposit money also got the 12-hour cooling period or not..

This post has been edited by Optizorb: Jul 22 2023, 05:18 PM

Yes you have to wait for the 12 hour cooling off period because of the new update in the app version as you cannot do any transfer during the cooling off period

12 hour+ update: able to access app's full functionality except for transfers.

still cant transfer in money, try transferring out cannot as well..

after 24 hour still couldnt do any transactions to the account.
so decided to call them up and they say will refresh my profile and after the call should be able to deposit/withdraw already.

tried after the call with cs and yes, finally it works. deposited 5k successfully.

question now is: the interest is calculated daily but deposited at 1st of the month right, but can we see the daily interest accrued? something like in KDI Save or TnG GO+?

Or we only can see the total interest at the 1st of the month?

This post has been edited by Optizorb: Jul 23 2023, 06:05 PM

only can see on 1st of each month

Seem like my Rize app don't like to activate my biometric authentication in the last few days. is it a bug you all face too ?

not for me (android), been able to use it since 1st time biometric enabled earlier

What phone you're using??

iPhone 14 Pro
It worked for me previously since 7/7

Paid out monthly 🤦‍♀️ just like all other banks with daily calculation

If IOS it is bug from Rize itself 🤦‍♀️ since the new update the FaceID will not work properly and they are aware of it and will release a new update within next month

Rize is Malaysia’s Virtual Bank of the Year at the Asian Banking and Finance Awards 2023! 💪

How come my rize card blocked -__-

I freeze it myself
You sure u did not freeze it?
Show us a screenshot

My finger print is accepted with no problem.