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 Experience with Hasbro Official Store @ Lazada, Hasbro Official Store poor response

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limfreelance
post Dec 29 2022, 09:41 PM

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10days??
3 hari pon sudah lama lah
arinpresto
post Dec 29 2022, 10:12 PM

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Hahah…16 ringgek punya pasal.

Finders keepers lah.
mars2003
post Dec 29 2022, 10:16 PM

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QUOTE(leoitch @ Dec 29 2022, 09:38 PM)
no.
because ice cream no chance to melt.
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why not... eat half and then let it melt and refund la.
vDARKv
post Dec 29 2022, 10:47 PM

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sohai ts
godhpf
post Dec 29 2022, 10:49 PM

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Promo 1 day later => TS : so unprofessional, unfair to me!
Promo 10 day later => TS : so unprofessional, unfair to me!
Promo 100 day later => TS : so unprofessional, unfair to me!
Promo 1000 day later => TS : so unprofessional, unfair to me!

Better don't ever buy anything. You own nothing and you'll be happy
SerioseCat
post Dec 29 2022, 10:53 PM

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you guys nominate this thread? then it better win, if not get ready for another thread, and another. and another.
culvers
post Dec 29 2022, 11:02 PM

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too bad here is not US where they will return the difference if they or other store sell it cheaper within a period of time after the purchase.

Just consider yourself lucky that this seller is lazmall and they must let you return and refund without any valid reason. Most non-mall seller will not even layan you

This post has been edited by culvers: Dec 29 2022, 11:03 PM
TSleoitch
post Dec 29 2022, 11:10 PM

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QUOTE(culvers @ Dec 29 2022, 11:02 PM)
too bad here is not US where they will return the difference if they or other store sell it cheaper within a period of time after the purchase.

Just consider yourself lucky that this seller is lazmall and they must let you return and refund without any valid reason. Most non-mall seller will not even layan you
*
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
Doomsday
post Dec 29 2022, 11:24 PM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
ppl promo price dia punya hal la.. then u whole year barking at them doing other promo price jsut because u bought mahal than current price?

WHAT THE TOOOOTTTTTTTTTTT

PS: why be a karen bij? are u has pusi?

This post has been edited by Doomsday: Dec 29 2022, 11:25 PM
marlick25
post Dec 29 2022, 11:28 PM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
what does lazada do though? what can be improved?
patienceGNR
post Dec 29 2022, 11:30 PM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
Sembang babi terbang topkek
Doomsday
post Dec 29 2022, 11:31 PM

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QUOTE(patienceGNR @ Dec 29 2022, 11:30 PM)
Sembang babi terbang topkek
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Rm16 rugi open tered. yet have audacity to say belanja ppl.

This kind of ppl if wanna belanja I would think he put rat poison inside the food.
patienceGNR
post Dec 29 2022, 11:34 PM

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QUOTE(Doomsday @ Dec 29 2022, 11:31 PM)
Rm16 rugi open tered. yet have audacity to say belanja ppl.

This kind of ppl if wanna belanja I would think he put rat poison inside the food.
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Better run far far bro
peakaboo99
post Dec 29 2022, 11:35 PM

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Bump
Doomsday
post Dec 29 2022, 11:37 PM

keluarpattern dupe slayer
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QUOTE(patienceGNR @ Dec 29 2022, 11:34 PM)
Better run far far bro
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I run with his mom too..

save his mom from him

This post has been edited by Doomsday: Dec 29 2022, 11:37 PM
Seager
post Dec 29 2022, 11:38 PM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
Dei macha

What business you doing? I wanna go patronize and give you same treatment as you give others
PJng
post Dec 30 2022, 12:04 AM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
if you buy 1 day before lazada sale, example price RM300, when sale start combo with voucher become RM250, so salah lazada and seller?
JimbeamofNRT
post Dec 30 2022, 12:16 AM

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QUOTE(leoitch @ Dec 29 2022, 04:04 PM)
hi guys,
just to share my recent bad experience with Hasbro Official Store @ Lazada.

to summarize:
-i bought a board-game at Rm185 from them using Lazada. few days later it was on sale for Rm169.
-i contacted them thru Lazada to ask for a response to what i felt was a poor business practice.
-they replied with a bunch of empty words.
-i returned item thru Lazada and Lazada refunded full amount.

user posted image
user posted image
user posted image
user posted image
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you are a very calculative fella lah mr lee wing wei

got case before right?

https://forum.lowyat.net/topic/3289645

user posted image

This post has been edited by JimbeamofNRT: Dec 30 2022, 12:18 AM
culvers
post Dec 30 2022, 12:25 AM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
It might be shady to you but most of us don’t have any major issue with this. It’s a different case when seller increases the original price during sale though.

There’s currently no law requiring business owner to do partial refund due to a sale (price guarantee/price adjustment). It’s just a feature/policy created by business owner to attract more customer. So you can’t expect all of them to do it out of their own goodwill like you would.

Maybe this case can highlight the problematic return and refund process (return and then buy again), but you made it difficult because the seller is in good faith while you are not. It’s hard for people to side with you.

You need to open a suggestion thread to allow people to side with you, not to listen at your rant.

Also need to let business owner know that their method is costing them money and time when customer have to return and re-buy them again just to get the discount. If they don’t do it, it’s okay, their loss. Meanwhile, their competitors are doing it to generate more clicks and loyalty points.
kidmad
post Dec 30 2022, 12:28 AM

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QUOTE(leoitch @ Dec 29 2022, 11:10 PM)
objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.
*
Really stupid reasoning.. U buy a phone retails at rm2999 3 days later promo drop to rm2699 u go ask for refund?

Another example.. U buy a stock rm100k per lot.. 1 day later drop 10k.. Who u gonna ask for refund? Really topkek.

This post has been edited by kidmad: Dec 30 2022, 12:29 AM

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