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 Experience with Hasbro Official Store @ Lazada, Hasbro Official Store poor response

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TSleoitch
post Dec 29 2022, 04:04 PM, updated 3y ago

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hi guys,
just to share my recent bad experience with Hasbro Official Store @ Lazada.

to summarize:
-i bought a board-game at Rm185 from them using Lazada. few days later it was on sale for Rm169.
-i contacted them thru Lazada to ask for a response to what i felt was a poor business practice.
-they replied with a bunch of empty words.
-i returned item thru Lazada and Lazada refunded full amount.

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TSleoitch
post Dec 29 2022, 04:10 PM

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glad so many sheeple out there.

bye!
TSleoitch
post Dec 29 2022, 07:57 PM

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aiyo...the system has removed the "reported" red banner on the first page.

pity

can somebody please report again?
TSleoitch
post Dec 29 2022, 08:56 PM

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QUOTE(TongPakFu @ Dec 29 2022, 08:51 PM)
not yet, my friend...still got 2 days to go.
TSleoitch
post Dec 29 2022, 09:26 PM

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QUOTE(ray148 @ Dec 29 2022, 09:20 PM)
You're in the right, OP. Pretty much most of big retailers will issue a refund no problem like Amazon, Bestbuy and Walmart. Glad to see Lazada doing the same.
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YES, i am so happy with Lazada. i've had multiple interactions with them where i came away impressed.
its the only online platform i use since i stopped using ebay.us

This post has been edited by leoitch: Dec 29 2022, 09:33 PM
TSleoitch
post Dec 29 2022, 09:38 PM

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QUOTE(mars2003 @ Dec 29 2022, 09:33 PM)
ei ts. buy Mcdonald rm1 ice cream.. did u ask refund when  the ice cream melt ?
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no.
because ice cream no chance to melt.
TSleoitch
post Dec 29 2022, 11:10 PM

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QUOTE(culvers @ Dec 29 2022, 11:02 PM)
too bad here is not US where they will return the difference if they or other store sell it cheaper within a period of time after the purchase.

Just consider yourself lucky that this seller is lazmall and they must let you return and refund without any valid reason. Most non-mall seller will not even layan you
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objectives of this thread:
- highlight what Lazada is trying to do for online retailing
- expose shady practices of some local companies
- demand better appreciation for customers. in my business dealings, i treat my customers as my bosses and i refuse to be treated like sheeple when i am giving business to other people.

 

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