EDIT: Learnt my mistake and I accept it - should've known about AA better.


So I was supposed to board 6:55am flight to Jakarta and I arrived at luggage counter by 5:49am the very least. There were only two staffs managing the counters not just for Jakarta but all flights to Indonesia. I heard no announcements nor anybody came up to me or the queue asking any Jakarta passengers.

When my turn came up to the counter, the lady simply said "we asked /announced last call an hour before the departure time - where were you? We cannot check in the baggage now"

I HAVE PROOF I was at the queue at 5:49 as I sent a photo to a group chat saying I'm coming soon. Can I do anything about it other than whining and spoiling my day? Tweet at mavcom or someone?

This post has been edited by MR 8925: Oct 28 2022, 08:25 AM

Life lesson, buy another airline like Lion air still better than Tony one who just want to scam your money.

Not sure about you but I thought for international flight, we are supposed to check-in 3 hours ahead??? 🤔

international flight please arrive at counter 2 hours ahead.
if you borderline like this case, its your own responsibility to ensure you go to counter and tell them you are on x flight, departing in x hours. they will help.

regardless of airline you take, be it ax or sq, all same.
european airport need to arrive 6 hours ahead to queue


only difference, is subang airport. can arrive 45 minute before departure even for international.

This post has been edited by fireballs: Oct 28 2022, 08:20 AM

Black list AA, take MAS or other airline in the future, never look back.

Lesson learnt. Don't be borderline late at all. Coz cibai airlines like aa will gladly fucuk u.

If you want good service then pay premium.

Last time I late but using sg airline they still let me go. But ticket price premium. You get what you paid for.

I kid you not, I have checked in 45mins before departure time for an 8 hour international flights before. No problemo. But as mentioned by others, Air Asia seems to be doing this I think. I'm at KLIA right now and I see people checking in for 9:20am international flights.

How much I do not like AA but have to say you are late. If you late need to make your own effort to see counter staff

https://support.airasia.com/s/article/How-e...?language=en_GB

It's written black and white that international flights check-in counters close 1 hour before departure. If they let anyone check-in after that, that's their courtesy and good will. But if they deny you, there's nothing you can do.

If you know you are in a long queue and can't make it, you should ask the staff there to assist you immediately.

This post has been edited by poweredbydiscuz: Oct 28 2022, 08:27 AM

The problem wif AA, always long queue at the counters wif only few staff manning, tryna cut corners cut cost. And their price arnt tat cheap no more.

sometimes can blame airline but sometime also need to swallow the hard pill.

" football game say start 8pm every week yet we have players coming in saying its ok i only play 2nd half no need come early, so if half the team decide they only want to play 2nd half how is it fair for those on time want to play the entire game but not enough players to kick off? "

EVERY WEEK ! this is happening! HUMANS !

Minimum 1.5 hours before flight for overseas

Even u q on time but when u had ur turn but its already less than 1 hour before ur flight, u cant check in ur luggage.

This is standard practice kan? Except subang cos small airport with lesser people in which luggage must be drop before 45mins.

Hence why u must come to the airport 2-3 hours earlier to participate the long q; especially AA cos customer service is non existant.

Never take flight before? Reach there at least 2 hours before to avoid matters like this. Don't kbkb if you don't follow suggested time.

stupid own fault .... I never go to the airport less then 2.5 hours before my intl flight. Last time during Covid when I need to fly to Philippines for a business trip I arrive 3 hours ahead of time and the line was so long, by the time I checked in its 30 mins before departure. Always anticipate things might not go smooth

Some other axxhole goes all out to delay a flight takeoff if you read old news report, but sendiri tanggung .... lol

I've literally reached airports 30mins before departure time and still made it for an international flight.

international flight you reach 1 hour before? salute your bravery

you know, what u saying is like because of luck.
give u example, i always beat the red light but never accident.
then one day, when i beating the red light, suddenly motor come out.
so gg

30mins still made it means you are still early. Next time try 15mins.