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 Air Asia denied my flight?, Despite being at luggage counter 1 hour

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whyseej00
post Oct 28 2022, 08:45 AM

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From: KL, Malaysia


QUOTE(MR 8925 @ Oct 28 2022, 08:09 AM)
EDIT: Learnt my mistake and I accept it - should've known about AA better.
So I was supposed to board 6:55am flight to Jakarta and I arrived at luggage counter by 5:49am the very least. There were only two staffs managing the counters not just for Jakarta but all flights to Indonesia. I heard no announcements nor anybody came up to me or the queue asking any Jakarta passengers.

When my turn came up to the counter, the lady simply said "we asked /announced last call an hour before the departure time - where were you? We cannot check in the baggage now"

I HAVE PROOF I was at the queue at 5:49 as I sent a photo to a group chat saying I'm coming soon. Can I do anything about it other than whining and spoiling my day? Tweet at mavcom or someone?
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Never take flight before? Reach there at least 2 hours before to avoid matters like this. Don't kbkb if you don't follow suggested time.
whyseej00
post Oct 28 2022, 10:16 AM

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Junior Member
731 posts

Joined: Apr 2005
From: KL, Malaysia


QUOTE(MR 8925 @ Oct 28 2022, 08:51 AM)
I've literally reached airports 30mins before departure time and still made it for an international flight.
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Wow.....cb much?

This post has been edited by whyseej00: Oct 28 2022, 10:16 AM

 

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