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 Win 10 BSOD help urgent

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TStng55
post Oct 28 2022, 12:22 AM

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i already checked SSD for other PC look same problem

not detected SSD confirmed SSD PROBLEM

i know Samsung 860 PRO 5 Years Warranty

i looking how to claim warranty myself create RMA Samsung

i already ask seller they charge RM30 bangwall.gif bangwall.gif

seller very bad

i looking i want to do myself warranty RMA

i can do Postage no problem
empstar2
post Oct 28 2022, 02:16 PM

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SSD problem mostly. So get a new ssd.
TStng55
post Oct 29 2022, 12:11 AM

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QUOTE(empstar2 @ Oct 28 2022, 02:16 PM)
SSD problem mostly. So get a new ssd.
*
i know Samsung 860 PRO 5 Years Warranty

i looking how to claim warranty myself create RMA Samsung
PJng
post Oct 29 2022, 12:36 AM

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I just searching a bit, seem samsung malaysia does not able direct send

https://www.samsung.com/my/support/warranty/#info4

user posted image

Say send back to point of sale

https://www.samsung.com/my/support/service-centre/

user posted image

If choose IT, lowyat, if choose SSD, no service center
So look like must send back to seller
TStng55
post Oct 29 2022, 12:38 PM

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QUOTE(PJng @ Oct 29 2022, 12:36 AM)
I just searching a bit, seem samsung malaysia does not able direct send

https://www.samsung.com/my/support/warranty/#info4

user posted image

Say send back to point of sale

https://www.samsung.com/my/support/service-centre/

user posted image

If choose IT, lowyat,  if choose SSD, no service center
So look like must send back to seller
*
i looking how to claim warranty myself create RMA Samsung

i already ask seller they charge RM30 bangwall.gif bangwall.gif

seller very bad

i looking i want to do myself warranty RMA

i can do Postage no problem
PJng
post Oct 29 2022, 12:53 PM

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QUOTE(tng55 @ Oct 29 2022, 12:38 PM)
i looking how to claim warranty myself create RMA Samsung

i already ask seller they charge RM30  bangwall.gif  bangwall.gif

seller very bad

i looking i want to do myself warranty RMA

i can do Postage no problem
*
I think you no read, instead reposting
Samsung website say send back to seller, no direct send to samsung
TStng55
post Oct 29 2022, 01:06 PM

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QUOTE(PJng @ Oct 29 2022, 12:53 PM)
I think you no read, instead reposting
Samsung website say send back to seller, no direct send to samsung
*
yes i already read i understand

i had ask samsung they told me send back to seller

i had contacted seller they charging me RM30

i know 5 year warranty no cost i am sure but seller charging RM30
TaylorS8
post Oct 29 2022, 02:44 PM

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QUOTE(tng55 @ Oct 24 2022, 09:33 PM)
Look seee
[attachmentid=11288870]
[attachmentid=11288871]
[attachmentid=11288872]

After 5 min then now empty ssd not detected
[attachmentid=11288873]
*
TS have u tried with a new ssd?
PJng
post Oct 29 2022, 04:55 PM

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Then no choice, either buy new or pay 30
jonathanYYDS
post Nov 4 2022, 10:36 AM

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Look like your SSD hard drive issue. As I know, you cannot claim warranty by your own unless they have some sort like service center where you can walk in. You can check and call them to clarify it. World standard warranty claim is 1st year seller will bear the shipping cost. After 1st year, customer have to bear the cost by your own.

If your SSD is more than 5 years, just buy and replace it. If less than 2 years, buy new one and let the new one run as main SSD hard drive while you send the faulty unit to RMA. After they send back to you the RMA unit, use it as backup.

So far my hard drive all is still in working condition, even for safety purpose, I change hard drive every 3 years. Primary becoming secondary, newly bought hard drive will becoming primary hard drive. Now my practice is primary hard drive is only for OS and software, data all stored in secondary hard drive and this secondary hard drive will be replace with new one every 3 years.

I still have old hard drive which still running fine from 10+years ago. So far none of them is fully dead. So i use those hard drive to store movie, music and non-important installer or ISO image.

 

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