Hi guys,
Just got back from a work trip in Manila via Singapore and it's been a frustrating experience with my P7 Pro. Left Johor Bahru on
the 3-MAR morning and flew out from Singapore to Manila. I activated my 7 day ASEAN roaming pass on Maxis and and it won't
connect to Singtel's LTE network. The phone defaults back to their 3G/EDGE network but data remains offline despite repeatedly
trying to manually connect to their LTE network.
Arrived into Manila and the phone connects to Globe Telecoms but it's the same story again. It remains locked into Globe's 2G
network and it constantly loses the network and reconnects every now and then. Manual connection to Globe's LTE and even a
few attempts to connect on SMART's LTE network failed. Fortunately the Pixel carries my personal SIM and my DIGI work SIM
is on my OnePlus 7 which worked flawlessly in both countries.
Called up Maxis tech support and the only thing they could say was - Ooh's it's Pixel 7? Really problematic phone with loads of
issues. I politely reminded them that if the P7 series phone can work on these networks for their local customers, Maxis needs
to do better than just tell me it's a problematic phone. They have filed a case but it's been almost a week and nothing yet from
them. I am back in Malaysia now but with another trip planned to Manila and Bangkok in April, I need to get this issue resolved.
Has anyone faced similar issues as I am reading a few users facing this issue on REDDIT and other forums.
You're not the only one. I'm on maxis as well. Went to Perth for a 10 day trip. Could not get the roaming to activate for almost an hour, it kept connecting to the 2g network.