that is why we need good after sales service

maybe when the sales person talk to me in bad mood...  anyway thats already turn me off....so another supplier

No problem. Will meet up with him tonite & get back to you tomolo.    Why not continue with OAE autogate?  I think DCMoto is more canggih & better look
Funny, they sell DCMoto spare parts but didn't sell DCMoto autogate system. However, most of them sell very high price compared you get it from Lelong or sellers here. Last time I got mine 3 remote controls with receiver only RM100 but my installer quote me RM60 for 1 remote control only.

Get installers which will change part for part instead of trying to repair your problem on a case by case basis. e.g. if you arm is faulty, change the whole arm. if the controller board is faulty, replace the whole board.  Established installers are able to do that as they have a part exchange/repair arrangement with their suppliers.

Smaller installers will try to repair the parts on a case by case basis as they do not carry stock and would be reluctant to fork out any more money for an installation where there is no more money to be made.

There are installers which provide a 1-for-1 replacement during their warrantee period.  That's why you usually see very similar arms gates being sold with 1 year, 2 year & 3 year warranties. The premium which you pay for the 2 year/ 3 year warranty is bourned by the installers as the factory only provides 1 year. There are at least 2-3 installers in the market which commit to a 1-for-1 replacement for some of their selected autogate systems.

Herm, but they update on alarm system, weird LoL
I compared D'Nor and DCMoto before this, DCmoto take over D'Nor due to gate system where D'Nor is using hydraulic push arm which required maintenance after a period.

Are you using a folding gate?
It happen to mine once or twice. After I applied some WD40 to the rollers, no problem.

Quite true as after I spray the rollers with WD40, the opening is smoother. Probably the WD40 gets wash away due to the water when washing the porch & cars and rain...

u could grease that actually repel sand particles...but expensive

i know its weird qs, autogate used 7 core wire, can we used those 2.5mm electrical wire to subtitute those armored wires?

weikee, all the wired are concealed even its armoured, you mean protection from emi, etc?

Thanks alot bro. will the wire snap since we conceal in the wall, assume that no drilling will occurs. initially i thought because it was bundled 7 cores together only and its smaller foot print as well.

weikee, you mean those 2.5mm wires or armored cables? any pricing p/f for 7 core cables.?

That is exactly what I mean. Autogate purpose is not for tight security but at least it prevent someone from simply pull it open and walk in like nobody business. If gate can easily be open like in the video, why spend thousands of ringgit on heavy duty anti-rust wrought iron/stainless steel gate. Just leave it without gate like in the US. Save money on gate and autogate system.