Am a HSBC CC holder and have generally not had a bad customer experience before. Having said that, I just wanted to do my part by sharing the transaction that was reflected on my CC:
cerebrumnutrition.com
441134900799 CY for RM5 on 17 August and today RM75 (pre-authorised). Have temporarily blocked my card but like most of their customers, have been left hanging on the chat and calls have went unanswered.
Posting this so that others can look out are forewarned and and will quickly block their cards if they see this. Also, I went to the stupid website listed - what the hell, it's clearly a website for phishing your details with a "cancel my membership" button at the very top (what the hell, I never even heard of nor subscribed to this shite!). Have also done my part by reporting the website to Google, but dammit it's still not been taken down. Grumble grumble.
Sigh.
This post has been edited by zulwkesp: Aug 18 2022, 06:01 PM
HSBC Malaysia says it is experiencing a spike in, in customer calls after 'payment gateway
Aug 18 2022, 06:00 PM
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