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 passport renewal, walk in or appointment needed?

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achong09
post Aug 19 2022, 11:01 AM

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QUOTE(creep @ Aug 19 2022, 10:48 AM)
I saw ppl posted in fb they can walk in to renew but small branch la …example pengkalan hulu branch near thailand border
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dont be deceived by what you read in social media.. some are true most are not... best is to verify and check imigresen website.... thats the truth...
poooky
post Sep 9 2022, 08:29 AM

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I paid online few days ago and got the receipt. Photo sure will reject. So far haven't received any email on collection.

How do I proceed? Do I just print the receipt and go queue? Will they take new photo on the spot? The location is based on previous passport location UTC pudu.
JenifferBlue9491 P
post Sep 19 2022, 09:02 PM

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I tried to renew passport online but was rejected.

My passport expire for 10 years already.

Can I just walk in instead?
juvaan
post Sep 19 2022, 09:09 PM

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QUOTE(poooky @ Sep 9 2022, 08:29 AM)
I paid online few days ago and got the receipt. Photo sure will reject. So far haven't received any email on collection.

How do I proceed? Do I just print the receipt and go queue? Will they take new photo on the spot? The location is based on previous passport location UTC pudu.
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Yes print receipt and queue, no other ways.

Mine was fine, my wife kena reject with "fingerprint" issue. Location you need to go whichever you selected during online renewal.
juvaan
post Sep 19 2022, 09:10 PM

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QUOTE(JenifferBlue9491 @ Sep 19 2022, 09:02 PM)
I tried to renew passport online but was rejected.

My passport expire for 10 years already.

Can I just walk in instead?
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Rejected how? what was the error message?

they wont entertain walk in for renewal unless you are child below 12, OKU, or warga emas. Speaking from personal experience.


juvaan
post Sep 19 2022, 09:11 PM

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QUOTE(axn992 @ Aug 18 2022, 08:22 AM)
Did anyone renew online at collect at immigration kelana jaya in a day?
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i did collection, less than 10 mins from opening, but i queed from 645am.
juvaan
post Sep 19 2022, 09:14 PM

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QUOTE(TiramisuCoffee @ Aug 17 2022, 05:57 PM)
stoopid isn’t it knowing sistem guaranti gif pix problem, stilll insist ppl apply on line!  doh.gif

hmm.gif  So I can just Q w/o applying online 1st? Sure they won’t just give the limited tickets  2 ppl with “ error receipts” only?  unsure.gif
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Online application is a must, even if your pix was rejected, you need to show your rejection email after queuing, only then you will be given a number.
Yggdrasil
post Sep 30 2022, 07:12 PM

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I applied online and it still says "PERMOHONAN DALAM PROSES" is this normal? Do I go queue or wait until it says "Ready for collection" or something?
RiriRuruRara
post Oct 2 2022, 12:48 AM

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Wta everything already open up even wearing mask now is not mandatory. Still need to renew online or already can walk in?? Keep failing the photo part...
Sycamore
post Oct 2 2022, 12:53 AM

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QUOTE(RiriRuruRara @ Oct 2 2022, 12:48 AM)
Wta everything already open up even wearing mask now is not mandatory. Still need to renew online or already can walk in?? Keep failing the photo part...
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Renew online.
If still fail can ask photographers to take. Rm20 only.

Mandatory to do online already.
RiriRuruRara
post Oct 2 2022, 01:05 AM

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QUOTE(Sycamore @ Oct 2 2022, 12:53 AM)
Renew online.
If still fail can ask photographers to take. Rm20 only.

Mandatory to do online already.
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Those gov workers at the passport place already have camera at counter, by just a click of the button they can snap the photo and sync everything in the system.

I don't understand why still mandatory to do online. You don't even have to wear mask on aeroplane now..
mianghuei
post Oct 2 2022, 01:16 AM

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Last year end I got a letter to do walk-in renewal, had long hair that time and they say cannot cover forehead cause system no accept. They provided spray and comb for me to tidy up my hair.

Went through immigration today and was surprised that they have facial recognition now instead of using fingerprint.
Sycamore
post Oct 2 2022, 09:50 AM

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QUOTE(RiriRuruRara @ Oct 2 2022, 01:05 AM)
Those gov workers at the passport place already have camera at counter, by just a click of the button they can snap the photo and sync everything in the system.

I don't understand why still mandatory to do online. You don't even have to wear mask on aeroplane now..
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Everything is transitioning to online now.
Welcome to 2022.

Immigration's camera is only for "just in case" photo have problem.
RiriRuruRara
post Oct 2 2022, 10:28 AM

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QUOTE(Sycamore @ Oct 2 2022, 09:50 AM)
Everything is transitioning to online now.
Welcome to 2022.

Immigration's camera is only for "just in case" photo have problem.
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If have to do ownself then there should have some discount. Now the staff there their job is just to hand out passport? Their job just got so much easier..
Sycamore
post Oct 2 2022, 02:12 PM

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QUOTE(RiriRuruRara @ Oct 2 2022, 10:28 AM)
If have to do ownself then there should have some discount. Now the staff there their job is just to hand out passport? Their job just got so much easier..
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?
Lucas0323
post Oct 2 2022, 02:36 PM

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QUOTE(Sycamore @ Oct 2 2022, 02:12 PM)
?
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Doesn't seem faster though. If fill in online everything and u just go and pick up say within 10min done then yes is good bt well we do things backward dont we.
Sycamore
post Oct 2 2022, 03:20 PM

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QUOTE(Lucas0323 @ Oct 2 2022, 02:36 PM)
Doesn't seem faster though. If fill in online everything and u just go and pick up say within 10min done then yes is good bt well we do things backward dont we.
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The idea was good, the execution though, failed miserably.
jimbet1337
post Nov 22 2022, 02:45 PM

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QUOTE(ex24dec02 @ Aug 18 2022, 08:21 AM)
Here is what I experience for my passport renewal recently.
1. Take photo at photoshop. Tell them to prepare additional copy for online application. They will crop out one copy from the original follow the online portal requirment.
2. Open the online portal, fill up details, upload picture and make payment. Print the receipt.
3. After got the receipt, just walk in to the immigration office. No need to wait for their email. As per my observation, they just start to prepare your passport only after you come to the immigration office. Some people in front of me who walk in without receipt, has been advised to go to nearest printing shop to make the online application and payment. No receipt, no deal. Payment Receipt is the most important here for you to get the queue number.
4. Wait for 1 hour and can collect the passport already.
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Can I ask, after reading most of the replies here, which part that 'error msg comes out' if the picture didn't follow the correct specification? Supposedly "step 2" , correct?

If picture okay only then can proceed to make payment?
randomguy85
post Nov 22 2022, 03:02 PM

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Now can walk in already. But 1st come 1st serve
MR_alien
post Nov 22 2022, 03:03 PM

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S&S nobody bother to do it online

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