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 passport renewal, walk in or appointment needed?

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iamSUSUman
post Aug 17 2022, 04:46 PM

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QUOTE(dattebayo @ Aug 17 2022, 04:37 PM)
i tried that just now

anyway the photographer also need to serve other customers, i can't hog his time, after 2 tries i gave up
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nonono dont feel sorry for them, passport photo rejection is a normal thing and they should be expecting it. some even ask to 'dont leave the shop' and apply at the spot.
the error i had is "there's more than 1 person/image on the picture"
she just align it left/right a bit (i was watching her screen), and resend to me. I try it again and BAM, approved. took her less than 1-2 mins.


The thing about walk in is
- ticket habis (there's limit to visitors per day)
- long waiting time
- crowded place (covid, smelly, hot, etc)
- expensive parking (da fak UTC pudu charge me RM3.60 for less than 30 mins)



try your best to do everything online.
TSdattebayo
post Aug 17 2022, 04:49 PM

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QUOTE(iamSUSUman @ Aug 17 2022, 04:46 PM)
nonono dont feel sorry for them, passport photo rejection is a normal thing and they should be expecting it. some even ask to 'dont leave the shop' and apply at the spot.
the error i had is "there's more than 1 person/image on the picture"
she just align it left/right a bit (i was watching her screen), and resend to me. I try it again and BAM, approved. took her less than 1-2 mins.
The thing about walk in is
- ticket habis (there's limit to visitors per day)
- long waiting time
- crowded place (covid, smelly, hot, etc)
- expensive parking (da fak UTC pudu charge me RM3.60 for less than 30 mins)
try your best to do everything online.
*
i resubmit just now and it works

anyhow still need to wait for any human intervention saying PuAS or not PuAS

if i am not seeing any further email from them after few days, i assume its ok and ready for collection?
lakini80
post Aug 17 2022, 04:50 PM

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go to any UTC photoshop, they can help you to submit and take photo with some fees...
pobox
post Aug 17 2022, 04:50 PM

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Terus walk in
iamSUSUman
post Aug 17 2022, 04:51 PM

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QUOTE(iOnine @ Aug 17 2022, 04:44 PM)
sure ah got email say can collect?
its been 2 weeks for me.
no email and check online still 'permohonan masih dalam proses'

ima fakit and just go kolek
*
i did mine around 8-9 am (online application)
approved with "Mohon hadir ke Pejabat Pungutan : UTC KUALA LUMPUR untuk pungutan passport."
at 10:30 am same day

Yes, I'm shocked as well.
there's actually a number/hotline to check if things got stalled.
iOnine
post Aug 17 2022, 04:57 PM

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QUOTE(iamSUSUman @ Aug 17 2022, 04:51 PM)
i did mine around 8-9 am (online application)
approved with "Mohon hadir ke Pejabat Pungutan : UTC KUALA LUMPUR untuk pungutan passport."
at 10:30 am same day

Yes, I'm shocked as well.
there's actually a number/hotline to check if things got stalled.
*
mebe urs UTC
coz mine i set to IMI office.
but i read in here before. anytime after 3 days just go and kolek.
bring the hardcopy receipt, ic and old pasportu.
MR_alien
post Aug 17 2022, 05:27 PM

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QUOTE(hafizhans @ Aug 17 2022, 04:28 PM)
that hard eh
i plan to try take picture myself this weekend
*
don't bother
just walk in...stop wasting the time
TiramisuCoffee
post Aug 17 2022, 05:31 PM

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QUOTE(prophetjul @ Aug 17 2022, 04:28 PM)
I walked in and out with new passport like a Boss
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U senior citizen la ni…. whistling.gif
TiramisuCoffee
post Aug 17 2022, 05:32 PM

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QUOTE(MR_alien @ Aug 17 2022, 05:27 PM)
don't bother
just walk in...stop wasting the time
*
Can walk in ady meh?( non senior) blink.gif Which branch?

This post has been edited by TiramisuCoffee: Aug 17 2022, 05:34 PM
TiramisuCoffee
post Aug 17 2022, 05:36 PM

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QUOTE(pobox @ Aug 17 2022, 04:50 PM)
Terus walk in
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For which category? Non senior oso can?
acbc
post Aug 17 2022, 05:37 PM

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Just walk in at Putrajaya. Same day collection by 3pm. Just lepak at Alamanda.
MR_alien
post Aug 17 2022, 05:42 PM

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QUOTE(TiramisuCoffee @ Aug 17 2022, 05:32 PM)
Can walk in ady meh?( non senior)  blink.gif Which branch?
*
people have been walking in for many months already due to the picture problem

instead of spending hours trying that picture...might as well spent it on queuing
Raddus
post Aug 17 2022, 05:44 PM

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QUOTE(dattebayo @ Aug 17 2022, 04:16 PM)
tried the online renewal method
photo got problems, always say not aligned, face senget, eyes not looking at the camera

the only way is to walk in
do we still need to make appointment in advance thesedays?

haih
*
did you get the email to go to the UTC you selected?

This post has been edited by Raddus: Aug 17 2022, 05:45 PM
Raddus
post Aug 17 2022, 05:45 PM

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QUOTE(iOnine @ Aug 17 2022, 04:29 PM)
my passport photo i din even scan lo.
i snap using phone camera upload and tried tons of time.

suddenly.. approved. hahahaha
IKR, the algo dem suay wan
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they take photo again anyway at the UTC passport counter
billylks
post Aug 17 2022, 05:46 PM

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System said mine cannot apply online due to missing fingerprint record. Must walk in. Jilaka

This post has been edited by billylks: Aug 17 2022, 05:46 PM
Justin.Loong
post Aug 17 2022, 05:52 PM

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QUOTE(dattebayo @ Aug 17 2022, 04:16 PM)
tried the online renewal method
photo got problems, always say not aligned, face senget, eyes not looking at the camera

the only way is to walk in
do we still need to make appointment in advance thesedays?

haih
*
QUOTE(siaoand1 @ Aug 17 2022, 04:18 PM)
parking dulu, i aso wish to know
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QUOTE(moonsatelite @ Aug 17 2022, 04:20 PM)
parking
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FYI.
QUOTE
Just recently, the Immigration department has published a Facebook post informing netizens that their working hours have been tweaked to accommodate the high influx of passport renewals.


According to their post, these are the newest timing for ALL states and branches:

UTC Branches:
Perlis: 8-5pm (Monday – Saturday)
Terengganu: 8-5pm (Monday – Saturday)
Pahang: 8-5pm (Monday – Saturday)
Kedah: 8-5pm (Monday – Saturday)
Kuala Lumpur: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Selangor: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Melaka: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Negeri Sembilan: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Kelantan: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Putrajaya: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Perak: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Johor: 8-9pm (Monday – Friday), 8-5pm (Saturday)
Penang: 8-9pm (Monday – Friday), 8-5pm (Saturday)


Immigration Office:
Perlis: 8-5pm (Monday – Friday)
Terengganu: 8-5pm (Monday – Friday)
Pahang: 8-5pm (Monday – Friday)
Kedah: 8-5pm (Monday – Friday)
Kuala Lumpur: 8-7pm (Monday – Friday)  , 8-12:30pm (Saturday)
Selangor: 8-7pm (Monday – Friday)  , 8-12:30pm (Saturday)
Melaka: 8-7pm (Monday – Friday)  , 8-12:30pm (Saturday)
Negeri Sembilan: 8-7pm (Monday – Friday)  , 8-12:30pm (Saturday)
Kelantan: 8-7pm (Monday – Friday) , 8-12:30pm (Saturday)
Putrajaya: 8-7pm (Monday – Friday) , 8-12:30pm (Saturday)
Perak: 8-7pm (Monday – Friday) , 8-12:30pm (Saturday)
Johor: 8-7pm (Monday – Friday) , 8-12:30pm (Saturday)
Penang: 8-7pm (Monday – Friday) , 8-12:30pm (Saturday)


ALL passport renewals must be collected within 90 days or will be subject to cancellation.

Source: All States Now Have New UTC and Immigration Office Hours

TiramisuCoffee
post Aug 17 2022, 05:57 PM

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QUOTE(MR_alien @ Aug 17 2022, 05:42 PM)
people have been walking in for many months already due to the picture problem

instead of spending hours trying that picture...might as well spent it on queuing
*
stoopid isn’t it knowing sistem guaranti gif pix problem, stilll insist ppl apply on line! doh.gif

hmm.gif So I can just Q w/o applying online 1st? Sure they won’t just give the limited tickets 2 ppl with “ error receipts” only? unsure.gif
MR_alien
post Aug 17 2022, 06:05 PM

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QUOTE(TiramisuCoffee @ Aug 17 2022, 05:57 PM)
stoopid isn’t it knowing sistem guaranti gif pix problem, stilll insist ppl apply on line!  doh.gif

hmm.gif  So I can just Q w/o applying online 1st? Sure they won’t just give the limited tickets  2 ppl with “ error receipts” only?  unsure.gif
*
above is your answer

if they ask, just blame it on the picture system laugh.gif
TiramisuCoffee
post Aug 17 2022, 06:06 PM

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QUOTE(MR_alien @ Aug 17 2022, 06:05 PM)
above is your answer

if they ask, just blame it on the picture system laugh.gif
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Hmmmm… devil.gif
saintprayer
post Aug 17 2022, 06:17 PM

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Just renewed mine plus new application for kid, in putrajaya, walk in at 7.30pm. Very less people. New application no problem. Renewal die die ask me do online, tried use phone to renew but photo keep not meet specification. Used the desktop provided there and renewed easily.

As long as payment done before 9pm can get it on same day.

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