Hi, i need some advise. In 2020, i signed for home unifi 800mbps with unifi Tv for RM2XX per month.( i believe it was a 24 month contract)
lately in the past several months the internet speed is very slow. Testing using TM speed test or Ookla (LAN cable test not wifi) show that my down is about 100mbps n up is less than 50.
i would call to customer service to complain then the speed is restored to the package i signed for (800 down, >200 up)
but after say 24+ hours, the speed goes bad again, back to the shitty 100mbps.
i have complained several times, and this cycle has continued for over 3 months now.
the internet is mostly being used by my parents (streaming Netflix/youtube) n me (WFH during day, streaming at night). i wouldn't think this is too heavy especially with the package i signed for (800mbps)
can anyone advise what i need to do? is there a better ISP provider that i can switch to?
I am living in Kajang, Selangor.
mcmc this issue. dont just change ISP and let them get away with your issue.