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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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josh5671
post Oct 11 2022, 09:55 AM

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i am little conpius about the bill naming + price amount.
user posted image


74.70 = prorate of previous package?
my 300mbps is 249 or 219.97? (with or without sst?)

inside show advance plus 500mbps due to free 6 month upgrade or what?
so my 300m actually 219 not cheap at all?

This post has been edited by josh5671: Oct 11 2022, 09:56 AM
josh5671
post Oct 11 2022, 12:48 PM

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QUOTE(ideaplus @ Oct 11 2022, 12:00 PM)
I think is RM249
And RM74.70 is equivalent to RM8.30 * 9 days (25/9 - 3/10)
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should be something wrong if that is real.
because by my knowledge, 300mbps should be RM159. even 500mbps only RM209.

josh5671
post Oct 11 2022, 01:20 PM

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QUOTE(ideaplus @ Oct 11 2022, 01:00 PM)
So you actually choose upgrade from 300Mbps to 500Mbps in the app?
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yet touching any 'upgrade'.
now using 300mbps free 6 month upgrade .


not sure how that bill show like that
waiting other reply
josh5671
post Oct 11 2022, 03:02 PM

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QUOTE(ideaplus @ Oct 11 2022, 01:47 PM)
I'm sorry for the misunderstanding as I saw your bill details showed 500Mbps and I thought you upgrade from 300Mbps to 500Mbps
My SWU 2.0 is still ongoing and may I know if your free period is finished or not yet?
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this 300m just arrive 3 weeks ago. so it just start...

QUOTE(poh880 @ Oct 11 2022, 02:36 PM)
user posted image
Here is mine. Upgrade from 100M to 300M with Mesh - RM159
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but me here is 8mbps/unifi lite upgrade to 300mbps...the item it show quite weird for me.
josh5671
post Oct 13 2022, 04:01 PM

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QUOTE(joehann @ Oct 13 2022, 03:47 PM)
Seems like my bill also been charged at 249 for 300mbps extraordinary VAR package. since there is a promotional 1 month bill waiver in this month, this 249 has been deducted wholly and left with the prorate balance. The actual bill still haven't come out but I'm sure that this probably related to the unusual discount that people been getting and this probably affect us on the new extraordinary package.

However, if the discount is due to technical glitch or error from TM side, I'm sure they will charge back the discount in next month bill. This is TM we talking about. Never in their dictionary to give discount without making big news of it.
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yea. same idea.
i waiting next bill for verify. thats why i didnt reply nor comment about this to prevent confusion
josh5671
post Oct 17 2022, 12:28 PM

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QUOTE(Rainings @ Oct 17 2022, 12:07 PM)
First time?
During Najib era turbo, I get ntg.
During Gobin era I get no discount as well. But at least I got fiber during his era.
I didn't get sh!t because I'm still under streamyx that time.
Yes, it's freaking unfair. My friend bill only RM15x for 800Mbps. You mad bro?
I only get "upgrade" from copper to fiber, no price discount, but still grateful, at least some progress.
lmao
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agreed whistling.gif

like me i using 8mbps for dosen of years (i think 512k>4M>8m total more than 15yr)
just get fiber late last month...... if it no arrive and i able to use it, all 'it should arrive on xxx, but due to cobis.........' just empty promise.
josh5671
post Oct 19 2022, 01:25 PM

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QUOTE(jhleo1 @ Oct 19 2022, 11:50 AM)
Why? they supposed to get better right?
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QUOTE(poh880 @ Oct 19 2022, 01:16 PM)
Yeah, it's for their own staffs only. You work with TM, TM give you staff price for their own service. I don't see any wrong with it. Same goes to my company, I work for them and they give discount for all their staffs to spend within their subsidiary companies. biggrin.gif
Chinese always says, fat water don't give to others farm. tongue.gif
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surely your own company kenal you, so you can get cost price/dealer price etc.
outsider asking for that kind of price?...what a joke


from my pov.
some people logic sesat and cant get realistic on life, just asking for lowest price if can 0 charges.

josh5671
post Oct 21 2022, 05:07 PM

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QUOTE(Ichitech @ Oct 21 2022, 05:02 PM)
Hey sifus, I had just migrated from streamyx to unifi (forced upgrade) and of course equipment will be changed.. question is, how to I create customer SSID for wifi.. the router itself already preconfigure the wifi SSID as
"Whatever ur wifi name you wish"@unifi
Edit : add router model dlink DVG-F2452
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wifi ssid still same as usual: login router, set-up wifi SSID and password as your previous device.
maybe setting location a bit different, but overall should be same.
josh5671
post Oct 22 2022, 09:30 AM

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QUOTE(Ichitech @ Oct 21 2022, 05:12 PM)
No bro.. I meant this.
https://sts2u.com/images/dlink842wifipage3.jpg
Refer the image.. if u see the wifi SSID (right portion) the @unifi is already there.. so what ever name u put end u u will have an wifi SSID of ending with @unifi .. my question is how to change the ssid not to end with @unifi..
Sorry I am using phone, unable to edit the screenshot..
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Oh.. Customized firmware...
That need to flash retail firmware if wanna change (i not sure)
josh5671
post Oct 26 2022, 10:35 AM

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QUOTE(Azusa_San @ Oct 26 2022, 10:30 AM)
U want fair?

Then tm should just standardised the pricing for all package, everyone get to pay the same price. rolleyes.gif
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since you mention everyone get to pay the same.

then unifi can just follow their official website.
30mbps-89
100mbps-129
300mbps-159
500mbps-209
800mbps-299

no SWU, no staff price. are you ok about it? doh.gif

josh5671
post Oct 26 2022, 10:42 AM

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QUOTE(Azusa_San @ Oct 26 2022, 10:37 AM)
Yes, I don't see any problem with it.

Other ISP also like this, why tm cannot?
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nice. remember to refuse the further offer when unifi call you ya.
if you now using swu package, please cancel it and resubscribe.
justify it by your action, not just talk.



josh5671
post Oct 26 2022, 11:06 AM

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QUOTE(YoungMan @ Oct 26 2022, 10:44 AM)
Nothing wrong. It's not like they overcharge, but just collect back the amount as a result of billing error.
Yes they should. I really hope TM do it this way but we  can only dream.
Definitely ok about it. Want to give SWU, give to all. Don't discriminate.
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its just not like TM able to giving his staff cost price then by 'be fair' theory they should give all customer that price.
can just direct walk-in to get SWU (surely after contract), some people dont even care about the price.
I dont see there any problem on this. but if you do malaysia have more discriminate thingy happen daily.



thb, how long you get unifi fiber service? months, years or dosen of years
i just get it exact last month 26/sept. before this pay 8mbps 149/159 before sst until gobind has the position fix it on 58/68 (not recall due to autodebit)
i am the one feel insult from unifi but not really you guys.
josh5671
post Oct 26 2022, 11:08 AM

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QUOTE(Azusa_San @ Oct 26 2022, 10:49 AM)
don't worry, I pay exactly the same official price as per listed from tm website rolleyes.gif

not like someone who so lucky get to enjoy some special offer.
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hopefully you can follow your justice here. (i don think it can stay long)
with this thread 16x page now, I can say people 100% will ACCEPT lower price.


still, talk is empty. enjoy your day

This post has been edited by josh5671: Oct 26 2022, 11:08 AM
josh5671
post Nov 7 2022, 12:21 PM

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QUOTE(prdkancil @ Nov 7 2022, 12:11 PM)
Today unifi hv routing problem to google service like google dns ?
I cant ping to 8.8.8.8 but other ISP like telco hv no problem to reach google dns then website seem abit slow respond
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i think me happen yesterday night about 10pm.
google dns seem broken because my chrome using his own DNS setting
page will not load later show tabs not responding until every tabs crashed. restart pc solve it.

but other browser no such problem.
josh5671
post Nov 24 2022, 04:01 PM

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QUOTE(go626201 @ Nov 24 2022, 03:48 PM)
I think cheaper subscription fee is better for now, since most people don't really need the high speed plan, just improve the stability and connectivity 1st.
low latency and stable internet and optimized routing actually is the most important...otherwise 2/5/10gbps also useless, u still can't hit the speed when u really need to get something done...
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true, especially you got 1gbps but your targeted server (like your personal website, or personal set-up cloud server) cant handle that kind of speed.


josh5671
post Dec 5 2022, 10:30 AM

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QUOTE(tng55 @ Dec 5 2022, 03:03 AM)
i think bad news Gobind wont come back  sad.gif
https://malaysia.news.yahoo.com/daps-gobind...-075338808.html
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TM have a breath to relief there.
But wait, we yet know new communication minister will slap tm hard or not.
josh5671
post Jan 16 2023, 04:07 PM

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QUOTE(#chihuahua @ Jan 16 2023, 03:49 PM)
Don't need to be sarcastic. I just wonder if the SWU is like Unifi would pay for the first 6 months and then charge it back all at once later instead of billing nothing as waiver. U can just keep quiet if u aren't gonna provide helpful comments.
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ahahaha.
then how tm/unifi gonna do account/audit their account if they straight 0 your bill without any itemize listed out.

it already negative out the amount like you paid it. so what you wanna to achieve?
josh5671
post Jan 16 2023, 04:25 PM

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QUOTE(natx001 @ Jan 16 2023, 04:14 PM)
As said negative 10000 then only happy 😁
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sweat.gif aiyo bro, at least stay on topic jgn troll mah.

josh5671
post Feb 2 2023, 11:01 AM

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QUOTE(Isaaru @ Feb 2 2023, 08:18 AM)
Hi, i need some advise. In 2020, i signed for home unifi 800mbps with unifi Tv for RM2XX per month.( i believe it was a 24 month contract)

lately in the past several months the internet speed is very slow. Testing using TM speed test or Ookla (LAN cable test not wifi) show that my down is about 100mbps n up is less than 50.
i would call to customer service to complain then the speed is restored to the package i signed for (800 down, >200 up)

but after say 24+ hours, the speed goes bad again, back to the shitty 100mbps.

i have complained several times, and this cycle has continued for over 3 months now.

the internet is mostly being used by my parents (streaming Netflix/youtube) n me (WFH during day, streaming at night). i wouldn't think this is too heavy especially with the package i signed for (800mbps)

can anyone advise what i need to do? is there a better ISP provider that i can switch to?
I am living in Kajang, Selangor.
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mcmc this issue. dont just change ISP and let them get away with your issue.

josh5671
post Feb 3 2023, 10:27 AM

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QUOTE(jhleo1 @ Feb 3 2023, 09:57 AM)
Yes keep dreaming with this minister.  biggrin.gif
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ahahahaha.

above you he still claim 5g faster than fixed broadband....let him be. whistling.gif

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