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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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joehann
post Oct 6 2022, 12:21 PM

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QUOTE(OneXX @ Oct 5 2022, 10:20 PM)
same as me also...my package is RM159 (speed upgrade+mesh wifi) total bill also same as you...today got message saying my bill only 130.88...after that i read my bill and the discount is same exact amount at 75.53...before only rm40 discount...i wonder if this permanent... isn't this also cheaper than S.W.U package...
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If permanent, then it is cheap. have you got the bill yet? So far TM never been this generous to reduce our monthly bill without any notice.

My previous plan is the same as yours and I just upgrade to new plan for RM169 this month. If this is permanent discount, then.... cry.gif

QUOTE(TongCN @ Oct 6 2022, 11:34 AM)
Today i received sms from unifi of the activate 24 months Disney+

Lol ? 6 months give free and then additional 24 months?

Activate before 31 Oct 2022 though ..
But i doubt does it later stack again =.= ?
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have you check the subscription list in your Disney+ page? does it have 3 subscription now on top of your double subscription? If yes, then no point for the 6 month one since it is stacked. currently your plan in unifi page stated as "unifi 300Mbps - Extra Plus (VAR + UPB)"?
joehann
post Oct 6 2022, 01:34 PM

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QUOTE(ideaplus @ Oct 6 2022, 01:31 PM)
My D+H account was removed from my subscription suddenly.
Anyone under SWU package still able to watch D+H?
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what is it original subscription period before been remove? from what I know, SWU package does not come with Disney+
joehann
post Oct 7 2022, 09:24 AM

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QUOTE(sonotme @ Oct 7 2022, 01:12 AM)
If my contract ends in Nov, can i initiate cancellation now since need to give notice 30days? Or wait until after Nov?
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wait contract end 1st if not mistaken. If not need to pay the penalty.
joehann
post Oct 11 2022, 03:48 PM

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QUOTE(poh880 @ Oct 11 2022, 02:36 PM)
user posted image
Here is mine. Upgrade from 100M to 300M with Mesh - RM159
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Better you ask CS on this or, wait next month bill.

QUOTE(stella_purple @ Oct 11 2022, 03:03 PM)
so the final charge is RM 0.88 + SST for first month after upgraded to 300M ?

Just checked unifi website, seems like there is one month bill waiver for extraordinary​ campaign.
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yes, there is a 1 month bill waiver for extraordinary package.

This post has been edited by joehann: Oct 11 2022, 03:48 PM
joehann
post Oct 13 2022, 03:47 PM

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QUOTE(josh5671 @ Oct 11 2022, 09:55 AM)
i am little conpius about the bill naming + price amount.
user posted image
74.70 = prorate of previous package?
my 300mbps is 249 or 219.97? (with or without sst?)

inside show advance plus 500mbps due to free 6 month upgrade or what?
so my 300m actually 219 not cheap at all?
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Seems like my bill also been charged at 249 for 300mbps extraordinary VAR package. since there is a promotional 1 month bill waiver in this month, this 249 has been deducted wholly and left with the prorate balance. The actual bill still haven't come out but I'm sure that this probably related to the unusual discount that people been getting and this probably affect us on the new extraordinary package.

However, if the discount is due to technical glitch or error from TM side, I'm sure they will charge back the discount in next month bill. This is TM we talking about. Never in their dictionary to give discount without making big news of it.
joehann
post Oct 14 2022, 10:28 AM

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QUOTE(josh5671 @ Oct 13 2022, 04:01 PM)
yea. same idea.
i waiting next bill for verify. thats why i didnt reply nor comment about this to prevent confusion
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I've received the bill today and yes it is weird. how come my 300mbps extraordinary VAR package became RM249 instead of RM169. Gonna live chat with TM to get more detail on this. Based on my calculation, my charges for the prorate bill (4.10.2022 - 9.10.2022) should be RM3 instead of RM7. the calculation and amount of charges is quite f**k up if you ask me.

This post has been edited by joehann: Oct 14 2022, 10:30 AM


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joehann
post Oct 25 2022, 01:54 PM

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QUOTE(soonwai @ Oct 22 2022, 10:16 AM)
Unifi billed today. No additional discount from my usual RM159 (RM168.54.) Unifi 800Mbps + Ultimate +STD20.  sad.gif

user posted imageuser posted image

Only 300Mbps ppl have discount?
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Same. no discount on my RM159 500mbps + aneka pack + STD20. discount mostly on 300mbps package but not all will receive.
joehann
post Nov 3 2022, 03:47 PM

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QUOTE(NickedAsy @ Nov 3 2022, 12:07 PM)
RM0 unifi: Hi. You may notice decreased charges on your latest bill for unifi account due to the incorrect discount applied. The new amount in your upcoming bill is accurate. We're sorry for the inconvenience caused. Thank you for your understanding.

Dang. Dunno because of the report done by the member that day then they alert dah tak. laugh.gif
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QUOTE(aniq8676 @ Nov 3 2022, 12:31 PM)
user posted image

Hahaha
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This is TM guys. TM is the most famous bloodsucker in Malaysia. Die-die they will never give discount to you.

But then again, how come big corporation like TM can make silly mistake like this. shakehead.gif
joehann
post Nov 7 2022, 01:21 PM

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QUOTE(lat @ Nov 5 2022, 11:26 PM)
Sorry for asking, my unifi contract is expired. Tempting about SWU package, my question is, SWU got contract or not?
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That's the catch on SWU. Why would they offer you 300mbps speed at RM129 + 6 month free bill some more for free? right? TM is not a charity company, but a bloodsucker company. FACT.
joehann
post Dec 13 2022, 12:02 PM

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QUOTE(edex @ Dec 13 2022, 09:55 AM)
I just check with Maya, no effect on contract. My contract ended in 2019
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24 month of free Disney+ Hotstar will normally renew your contract for 24 month.

your contract has ended and they give you something free with no string attached and then after you got the new router with free 24 month of Disney+ and then you cancel your unifi with no penalty. make sense or not?
joehann
post Dec 15 2022, 08:54 AM

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QUOTE(edex @ Dec 14 2022, 10:40 PM)
I active router last month. Just check few days ago, no change on contract expiry
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Your contract will be renewed for 12 or 24 month depending on your current contract status unless you pay for it. Can read on the TNC below. Unifi will always advertise FREE this FREE that with small2 "term and conditions apply" at the bottom. Normally you can get the free router with no contract extension if only your current router is spoil.

https://unifi.com.my/sites/default/files/ht...EN-24112022.PDF
joehann
post Dec 18 2022, 12:16 PM

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QUOTE(dannychen @ Dec 18 2022, 11:12 AM)
my second term contract is almost end. received a call for 300mpbs (internet only) at RM129 free disney hotstar and change to Wifi 6 router. rejected upfront as I'm using RM 99 for 100mbps package(internet only) which is more than enough. Let see if any miracles happen before Xmas.
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Go request to port out from maxis and go to TM with the port out number to get the counter offer. Most of the people here get the same counter offer of 300mbps at RM129 but with 6 month free of bill.

RM99 x 24 month (new contract period if renew to 300mbps) = RM2,376
RM129 x 18 month (less free 6 month ) = RM2,322

A bit cheaper than your current package but at 300mbps speed.
joehann
post Dec 18 2022, 12:23 PM

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QUOTE(bahjan_2000 @ Dec 18 2022, 09:01 AM)
Thanks for the info! Currently from 300mpbs $179. I know that some have cheaper prices for this package, but it's ok for me I suppose. Then I guess when their contractor comes in to install the router/tv box I can just say no need.
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So now you will be upgraded to 300mbps will all the mentioned package at RM179 or 189? mine same speed upgrade as you but instead with aneka pack tv + 24 month of disney+ + 500mbps speed upgrade for 6 month for RM169 per month.
joehann
post Dec 18 2022, 12:33 PM

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QUOTE(bahjan_2000 @ Dec 18 2022, 12:29 PM)
189, diff is I have.. Ultimate Pack, I guess
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Add rm20 for the ultimate pack. Worth it if you watch it if not, you can ask to opt as per my plan which they will give you either aneka, varnaam or ruby at 169 or with no tv pack at all for RM159.
joehann
post Feb 28 2023, 04:27 PM

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Hi, wanna ask, currently all tv pack got lionsgate play access for free? and additional SIAR app for my aneka pack?
joehann
post Mar 29 2023, 03:35 PM

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QUOTE(chkwong @ Mar 29 2023, 01:37 PM)
No such thing as "free" from unifi. When they bound you to another 24 months.

Free means should be free, no strings attached. Otherwise that's not free.

BTW, I was very pissed off with TM customer support. Apparently I cannot downgrade my 300 mbps plan to 30 mbps. According to the CS, those are for new customers only. The only want I can get the 30 mbps is to terminate and re-apply again. Here you go unifi, !@@#$. I told CS, then why have the option in my online account to downgrade to 30 mbps plan when tell me on the phone cannot for existing user. Some marketing con here.

And to terminate, the CS say must bring my white modem back to TM shop phyiscally. Cannot do online termination. My plan is past 24 months contract dy. Basically, they make it difficult for users to terminate the service even though it's no longer under contract. No everyone stay nears a TM shop!!!

WONDERFUL service from UNIFI!@#$#.
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from what I know, TM forbid you to downgrade your speed. The only way is to terminate and re-apply for new speed. But then again, why do you need to downgrade to 30mbps? is it because of the price? if yes, since you current account already out of contract, why not try to get the SWU price for 300mbps. I think the SWU package for 300mbps is RM129 per month + 6 month bill waiver.

This post has been edited by joehann: Mar 29 2023, 03:38 PM
joehann
post Apr 10 2023, 11:39 AM

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Anyone that got offer of free 24 month of Disney+ Hotstar after upgrade to extraordinary package manage to continue the free subscription after the 1st 6 month? mine ended 1 April 2023 with no further subscription made by TM. doh.gif Should have another 18 Month, CS that offer me this package mentioned that I will 1st get 6 month and then another 18 month after the 6 month ended.

Further complain to Live chat and CS mention that my package got remark of free 24 month of Disney+. They will check on their side on this

This post has been edited by joehann: Apr 10 2023, 11:42 AM
joehann
post Apr 18 2023, 10:45 AM

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Anyone who got free 24 month of disney hotstar manage to get renewal of the package after the 1st 6 month? mine still nothing. 1st 6 month ended on 1 April 2023 with no extension from TM.
joehann
post May 9 2023, 03:13 PM

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QUOTE(zeronehza @ May 9 2023, 02:32 PM)
no upgrade speed eh ?  blush.gif
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normally they can offer promo price up to 300mbps package. meanwhile cheapest they can give for 500mbps is RM199. you will never get 800mbps package below than RM200 unless you are on the old package.

joehann
post May 30 2023, 04:56 PM

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anyone have problem with their free 24 month disney+ hotstar subscription from TM? mine after 6 month, gone ady not continue by TM.

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