For me, email to CEO will only get discounted amt for replacement of screen. After filing Tribunal Claim, I get free screen replacement.
Already collected my S22 Ultra with screen replaced from Service Centre.

Very lucky you. Everything fine after they repair, all working no more issues like previously? Feeling like brand new Fon again

For me, email to CEO will only get discounted amt for replacement of screen. After filing Tribunal Claim, I get free screen replacement.
Already collected my S22 Ultra with screen replaced from Service Centre.

how does one file a tribunal claim?

So far, my S22 Ultra is ok, like new after repair. No more issues of green lines. Hopefully it can last another 2 yrs before buying new hp again.

Just remember don't ever update via OTA software updates again, my S22U screen spoiled is cos of the OTA updates

Haha deng

My last OTA the deceased s 20 ultra was October 2024 thankfully no problem

Now deceased because drop in toilet water💦💦

I rather phone die from water drowning than saber lines😄😆

Haiz. A very mild green line appear on my s22 plus. Saw some gotten free replacement, but must email to tribunal first?

Received this reply from Samsung:-

"Dear xxxxxxx,

Thank you for reaching out to Samsung Malaysia CEO Office. We sincerely regret to learn the experiences you have with your Device, Galaxy S22 Ultra.

Regarding the matter, we would advise you to surrender the Device to our Authorized Service Centre for evaluation check. Our service centre technician team will further assist and advise the highlighted issue of your Device. On top of that, once the technical report is available, our Service Management team will review accordingly and update you on this matter.

We understand the concerns you have highlighted in your email, and we aim to resolve this matter with you amicably."

I need to send my S22 Ultra to Service Centre for evaluation check.

I just got a call from Samsung, they said they will give me free part replacement, just need to pay the labour cost.

High risk to buy S series after this. Let's wait how many S25 Samsung managed to sell this year

Still loving the risk

Already buy the s25+ haha

Just do it. Like Nike ads says. YOLO swag. BTW how much you buy

pay 3000 the 1999 give 1 year installment hahaha

Is it good, better than your S20U ?

way better haha

865 > elite jump 60% though i never game but can see the kick already

After this what happened to your honor x9c ? You still using both ?

1 biz 1 personal

Just remember don't ever update via OTA software updates again, my S22U screen spoiled is cos of the OTA updates

Haiz. A very mild green line appear on my s22 plus. Saw some gotten free replacement, but must email to tribunal first?