Maybe scare affect s25 sales..

If news spread GGWP Samsung sales

The outcome is to pay RM600 plus to replace the screen. And the person keep telling me that my S22 Ultra is out of warranty so I need to pay.
Asked them not to repair. Will go and collect back my S22 Ultra.
Will tell my friends and relatives not to buy Samsung and I will never ever buy Samsung again! Have been Samsung loyal customer for so many years
but now no more.

This post has been edited by joschinyl: Jan 9 2025, 03:24 PM

My Samsung S22 plus - having 3 green line issue on screen last year, luckily i bought extended warranty from Harvey Norman. So when this green line happened, still able to claim free screen replacement under Harvey Norman. Hopefully it can last another 2 years at least
My wife Samsung S21 - having 3 purple line issue on screen recently. Unfortunately out of warranty from samsung and did not purchase from Harvey Norman. So purchase iphone 16 for her to replace her S21.

Family members all this while - using iPhone without issue. so my next phone after S22+ should go to apple d. NO MORE SAMSUNG!!!

so the email response just formalities, but the standard charges applies..lol

I paid non refundable RM80 for the evaluation check. And they come and tell me that my S22 Ultra is more than 2 years old and out of warranty. So the evaluation check is to find out how old my phone is and whether out of warranty. What a joke! I can tell them that without them checking.
If I know that I still need to pay, I would'nt send in for checking. Samsung doesn't value their customers and I will make sure my future phones won't be Samsung to avoid all the heartache & headache.

Only our SME is this stupid. Don't know what they thinking. If only our consumer right is handle properly by our gomen. haih...

Gomen protect their own pocket only. Samseng win, consumer will suffer.

sad if that's the only outcome of the evaluation..bring to tribunal for the refunds as there is no findings other than above from the inspection, which can be know by ourselves.

i forgot what fiasco last time they give free replacement even out of warranty...

can try pay RM5 go to tribunal. But leceh la. Someone manage to get the replacement after tribunal.

Already file a claim with Tribunal and paid RM5.00 just now. No matter how will try all means to get free screen replacement. Samsung is promoting S25 on their facebook page and I went there to rant about my case.

This post has been edited by joschinyl: Jan 10 2025, 06:13 PM

Do tell how do you do it.

https://ttpm.kpdn.gov.my/user/account/90000?logout=yes

Go to this link and register using yr IC No. After registering, can login and file a claim.
After login you will see pic 1. Then choose Form 1 in pic 1
Then choose Filing of Form 1 in pic 2. Then you come to pic 3 where you can fill in all the particulars.
Must fill in Samsung BR no and it's address in information of respondent.

Samsung Malaysia Electronics (SME) Sdn. Bhd. BR No. 200301026766
Level 15 Mercu 2, No.3 Jalan Bangsar, Kl Eco City
Kuala Lumpur; Federal Territories; Postal Code: 59200
Tel: 1800 88 9999








This post has been edited by joschinyl: Jan 31 2025, 11:08 PM

"Dear xxxxxxxx,

Thank you for reaching out to Samsung Malaysia CEO Office.

Following your Tribunal Claim on your Galaxy S22 Ultra, we have updated and shared to the respective Service Management. Please be informed that our respective Service Management team will review your Tribunal Claim and if required, reach out to you for further discussion."

Samsung CEO Office response to my email which I send attached with Form 1 on 10-01-2025.


This post has been edited by joschinyl: Jan 13 2025, 12:21 PM

Steady bom bi bi. Fight to the last man. Samsung must be shaking their heads right now

My 20 ultra finally died and i unsure if i need 2 up 23+ or straight hop 24+

Hahahaha the limbo is real

Now i am phoneless while typing this on desktop

wah, digital detox

Not as detox as mega influencers like uncle roger

Where's your phone before 20U? No backup phone ke?
Wait for S25 first then decide

Nope

Probably