QUOTE(Oltromen Ripot @ Sep 15 2023, 05:38 PM)
but why would you be without phone?
you cancel the zerolution contract by paying [RRP divide contract length multiply by outstanding contract length] + penalty for cancelling it earlier.
maxis or any telco for that matter won't take the phone back lah.
why the penalty?
the give you discounted device, and in return you had previously promised to continue pay them RM128 rateplan for 24mth. but now you want to renege. so instead of having to pay the full RM1536 for the outstanding RM128*12mth (as example), they're asking for maybe few percent of the device price as compensation for unrealised promise.
maybe to you RM43 is steep amount as you are in your final month, but if you look at perspective of someone else who maybe is in month 18, having to pay RM43(?) but escapes from the final monthly bill of [RM139*6mth] could be a blessing.
after all, once you terminate contract, there is no guarantee you won't change to cheaper plan or MNP out altogether.
that's fair, no? unlike fibre contract in which if you renege, you are still liable to pay the monthly commitment multiply by outstanding months.

No i mean cancelling the contract means i'll be without cellular service no? Or maybe it is just paying the penalty fee to be free from being tied to 2 years but the cellular service will continue like normal in a pay per month basis instead.you cancel the zerolution contract by paying [RRP divide contract length multiply by outstanding contract length] + penalty for cancelling it earlier.
maxis or any telco for that matter won't take the phone back lah.
why the penalty?
the give you discounted device, and in return you had previously promised to continue pay them RM128 rateplan for 24mth. but now you want to renege. so instead of having to pay the full RM1536 for the outstanding RM128*12mth (as example), they're asking for maybe few percent of the device price as compensation for unrealised promise.
maybe to you RM43 is steep amount as you are in your final month, but if you look at perspective of someone else who maybe is in month 18, having to pay RM43(?) but escapes from the final monthly bill of [RM139*6mth] could be a blessing.
after all, once you terminate contract, there is no guarantee you won't change to cheaper plan or MNP out altogether.
that's fair, no? unlike fibre contract in which if you renege, you are still liable to pay the monthly commitment multiply by outstanding months.

I'm not under zerolution contract, my phone was already paid upfront with their normal 128 postpaid contract so i won't have to return to them.
Sep 15 2023, 05:44 PM

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