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 Maxis iPhone Discussion Thread V10, Find out more

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Lego Warfare
post Sep 15 2023, 05:44 PM

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QUOTE(Oltromen Ripot @ Sep 15 2023, 05:38 PM)
but why would you be without phone?

you cancel the zerolution contract by paying [RRP divide contract length multiply by outstanding contract length] + penalty for cancelling it earlier.
maxis or any telco for that matter won't take the phone back lah.

why the penalty?

the give you discounted device, and in return you had previously promised to continue pay them RM128 rateplan for 24mth. but now you want to renege. so instead of having to pay the full RM1536 for the outstanding RM128*12mth (as example), they're asking for maybe few percent of the device price as compensation for unrealised promise.

maybe to you RM43 is steep amount as you are in your final month, but if you look at perspective of someone else who maybe is in month 18, having to pay RM43(?) but escapes from the final monthly bill of [RM139*6mth] could be a blessing.

after all, once you terminate contract, there is no guarantee you won't change to cheaper plan or MNP out altogether.

that's fair, no? unlike fibre contract in which if you renege, you are still liable to pay the monthly commitment multiply by outstanding months.

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No i mean cancelling the contract means i'll be without cellular service no? Or maybe it is just paying the penalty fee to be free from being tied to 2 years but the cellular service will continue like normal in a pay per month basis instead.
I'm not under zerolution contract, my phone was already paid upfront with their normal 128 postpaid contract so i won't have to return to them.
Oltromen Ripot
post Sep 15 2023, 05:54 PM

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QUOTE(Lego Warfare @ Sep 15 2023, 05:44 PM)
No i mean cancelling the contract means i'll be without cellular service no? Or maybe it is just paying the penalty fee to be free from being tied to 2 years but the cellular service will continue like normal in a pay per month basis instead.
I'm not under zerolution contract, my phone was already paid upfront with their normal 128 postpaid contract so i won't have to return to them.
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no. you are cancelling the device contract, not cancelling the mobile subscription.
Your 2nd sentence is correct.
You promised to diligently pay for your mobile subscription AND phone installment for 2 yrs or 3 yrs.
Now you want to renege on that promise.
So just pay the remaining balance of your phone installment - they also don't want to restock your used gadget, menyusahkan nak lupus nanti.
And some small penalty for your phone installement.
Maxis don't ask your to pay the mobile subscription for the balance of the contract term.
Then you are free to make new promise over a new device; or make changes to your mobile subscription.

Zerolution360 (no longer available) is RENTAL; is the one you have to return device to Maxis, but even that one have option to make it permanently yours.
Zerolution is hire purchase - bank don't ask you to return your vehicle after you finish paying, right?
IAmLejen
post Sep 21 2023, 12:18 AM

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Those who bought the 13pro 2 years ago under maxis, are you guys buying the 15pro this round? And normally what time does maxis bill show in the app? My bill cycle is 21st every month
Oltromen Ripot
post Sep 21 2023, 12:22 AM

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QUOTE(IAmLejen @ Sep 21 2023, 12:18 AM)
Those who bought the 13pro 2 years ago under maxis, are you guys buying the 15pro this round? And normally what time does maxis bill show in the app? My bill cycle is 21st every month
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maxis' bill is instantaneous same da, give or take.
IAmLejen
post Sep 21 2023, 12:59 AM

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QUOTE(Oltromen Ripot @ Sep 21 2023, 12:22 AM)
maxis' bill is instantaneous same da, give or take.
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So it will show up tomorrow morning?
Oltromen Ripot
post Sep 21 2023, 08:44 AM

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QUOTE(IAmLejen @ Sep 21 2023, 12:59 AM)
So it will show up tomorrow morning?
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i usually check on same day. mine also 21.

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This post has been edited by Oltromen Ripot: Sep 21 2023, 09:08 AM
attw
post Sep 21 2023, 09:11 AM

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QUOTE(IAmLejen @ Sep 21 2023, 12:18 AM)
Those who bought the 13pro 2 years ago under maxis, are you guys buying the 15pro this round? And normally what time does maxis bill show in the app? My bill cycle is 21st every month
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Yup, I checked with them - they told me I contracted with them on October 7, 2021 so I can pre-order without needing to terminate my contract first. Let’s just hope the pre-order goes smoothly (but I doubt it will).

My billing cycle is every 10th of the month, you’ll get a notification on the billing day itself but the bill is usually only available on the next day or a couple of days after that.
IAmLejen
post Sep 21 2023, 09:50 AM

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QUOTE(attw @ Sep 21 2023, 09:11 AM)
Yup, I checked with them - they told me I contracted with them on October 7, 2021 so I can pre-order without needing to terminate my contract first. Let’s just hope the pre-order goes smoothly (but I doubt it will).

My billing cycle is every 10th of the month, you’ll get a notification on the billing day itself but the bill is usually only available on the next day or a couple of days after that.
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that's the thing, I asked different people from maxis, 123 and maxis centre, got mix information - some say need to clear my last payment on 21st, some say dont need, very confusing now lol, so you havent clear your last payment since your cycle is on the 10th?
attw
post Sep 21 2023, 09:56 AM

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QUOTE(IAmLejen @ Sep 21 2023, 09:50 AM)
that's the thing, I asked different people from maxis, 123 and maxis centre, got mix information - some say need to clear my last payment on 21st, some say dont need, very confusing now lol, so you havent clear your last payment since your cycle is on the 10th?
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I believe your current due is not an issue, just make sure you have no overdue, i.e. last month’s bill still not paid this month. My bill is on auto debit so it gets paid monthly every month around 14th or 15th each month. I think yours should be OK if it’s not an overdue.
Andrewtst
post Sep 21 2023, 10:17 AM

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QUOTE(IAmLejen @ Sep 21 2023, 09:50 AM)
that's the thing, I asked different people from maxis, 123 and maxis centre, got mix information - some say need to clear my last payment on 21st, some say dont need, very confusing now lol, so you havent clear your last payment since your cycle is on the 10th?
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If you are buying zerolution, you can now just go maxis website, simply choose a mobile phone and later the website will check your validity, if validity OK, you are good to go. Make sure after check, exit and not continue the purchase.
meltan
post Sep 22 2023, 12:10 AM

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Looks like Maxis pulled a fast one again. Same like last year, opened up the PO few minutes earlier.
Lego Warfare
post Sep 22 2023, 12:29 AM

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Managed to place order for iPhone 15 Pro - 512gb natural titanium but...

Am I the only one pissed with Maxis forcing the upfront advance device payment which will be refunded over 24 months in your bill?

meltan
post Sep 22 2023, 12:31 AM

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QUOTE(Lego Warfare @ Sep 22 2023, 12:29 AM)
Managed to place order for iPhone 15 Pro - 512gb natural titanium but...

Am I the only one pissed with Maxis forcing the upfront advance device payment which will be refunded over 24 months in your bill?
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I thought advance device payment was a thing of the past? I encountered the same scenario a couple of POs back.
Orpheus1120
post Sep 22 2023, 12:32 AM

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Not just for the iPhones, and definitely not this year only. It happened during iPhone 14 preorder and perhaps even for the iPhone 13. During iPhone 12 time they didn't have this.

You can try buy device now like iPhone 14 or Samsung S23 ultra, they ask for advance payment also.

This post has been edited by Orpheus1120: Sep 22 2023, 12:34 AM
Lego Warfare
post Sep 22 2023, 12:33 AM

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QUOTE(meltan @ Sep 22 2023, 12:31 AM)
I thought advance device payment was a thing of the past? I encountered the same scenario a couple of POs back.
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QUOTE(Orpheus1120 @ Sep 22 2023, 12:32 AM)
Not just for the iPhones, and definitely not this year only. It happened during iPhone 14 preorder and perhaps even for the iPhone 13. During iPhone 12 time they didn't have this.
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The only last time I pre-ordered from Maxis was during iPhone X time and they didn't have this crap...

Orpheus1120
post Sep 22 2023, 12:35 AM

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They scared you take their phone and run away. Hahaha. Interest free cashflow for them. These farkers.
Lego Warfare
post Sep 22 2023, 12:40 AM

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QUOTE(Orpheus1120 @ Sep 22 2023, 12:35 AM)
They scared you take their phone and run away. Hahaha. Interest free cashflow for them. These farkers.
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Freaking scums, I hope they get a big nasty fine or something from the government..
meltan
post Sep 22 2023, 12:42 AM

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I think I read before in this forum, advance payment is forced because of bad payment history or something like that. Which is bull**** cos my bills are auto-debited.
Orpheus1120
post Sep 22 2023, 01:13 AM

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QUOTE(meltan @ Sep 22 2023, 12:42 AM)
I think I read before in this forum, advance payment is forced because of bad payment history or something like that. Which is bull**** cos my bills are auto-debited.
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Exactly. Talk kok they. Mine is auto debit as well. I asked them before they said not everyone has to pay the advance fee. I told them I'm with maxis for over 15 years, never miss a payment. If my standing is not good who else is good? The thing is they don't tell you how they evaluate your credit standing.
Oltromen Ripot
post Sep 22 2023, 02:46 AM

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QUOTE(Lego Warfare @ Sep 22 2023, 12:29 AM)
Managed to place order for iPhone 15 Pro - 512gb natural titanium but...

Am I the only one pissed with Maxis forcing the upfront advance device payment which will be refunded over 24 months in your bill?
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early 2022, for my current ip13pm,
website says need full upfront, centre1 says not qualified for zerolution, centre2 says need a bit upfront, centre3 says no need upfront. and they all check in the same internal credit eval system.
i pay bills manually but never overdue.

really just pure luck and timing.

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