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 urgent need help suddenly PC OFF

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TStng55
post Dec 22 2021, 12:26 PM

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QUOTE(laksamana @ Dec 22 2021, 12:16 PM)
Powerful CPU, but mobo quality is somewhat on the low-end side

I don't think it should be an issue, but it's possible that a capacitor suddenly can't take the TDP load requirement
*
yah CPU Powerful

you think this motherboard asus prime h510m-d is very bad

unable handle for CPU i7 11700K ???

what motherboard can handle for best handle i7 11700K

but not gaming because usage Office with multitask tab google chrome

i can buy new motherboard

how about PSU is Corsair VS550 for 550Watts

if not enough do i need change PSU + Motherboard ?"??
kopiride
post Dec 22 2021, 12:36 PM

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whatever it is, it is triggering your psu to auto shut down. In a way a good thing. It prevented something to spoil. Either PSU can't take it @ faulty or motherboard.

I think before that like others said try the restore to previous good state or reinstall the whole windows. If still fail then definitely some hardware issue.
TStng55
post Dec 22 2021, 12:44 PM

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QUOTE(kopiride @ Dec 22 2021, 12:36 PM)
whatever it is, it is triggering your psu to auto shut down. In a way a good thing. It prevented something to spoil. Either PSU can't take it @ faulty or motherboard.

I think before that like others said try the restore to previous good state or reinstall the whole windows. If still fail then definitely some hardware issue.
*
did reinstall and reformat clean windows

when use google chrome you see video and task manager power usage very high

part 1


part 2


user posted image


what wrong you think

can you watch youtube my video

what wrong why pc totally off
kopiride
post Dec 22 2021, 01:48 PM

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QUOTE(tng55 @ Dec 22 2021, 12:44 PM)
did reinstall and reformat clean windows

when use google chrome you see video and task manager power usage very high

part 1


part 2


user posted image
what wrong you think

can you watch youtube my video

what wrong why pc totally off
*
it's normal to see high power in google chrome. i have multiple tabs open but not as many as you. Will randomly have that very high power indicator used and then when other tabs loaded then the power indicator will back to normal. won't crashed one.
Just try change PSU first.
TStng55
post Dec 22 2021, 02:00 PM

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QUOTE(kopiride @ Dec 22 2021, 01:48 PM)
it's normal to see high power in google chrome. i have multiple tabs open but not as many as you. Will randomly have that very high power indicator used and then when other tabs loaded then the power indicator will back to normal. won't crashed one.
Just try change PSU first.
*
after tab loaded power usage will back very low just 3sec only

very high wont stay long

but someone told Powerful CPU, but mobo quality is somewhat on the low-end side

I don't think it should be an issue, but it's possible that a capacitor suddenly can't take the TDP load requirement

rclxub.gif rclxub.gif rclxub.gif rclxub.gif

you think this motherboard asus prime h510m-d is very bad

unable handle for CPU i7 11700K ???

what motherboard can handle for best handle i7 11700K

but not gaming because usage Office with multitask tab google chrome

i can buy new motherboard

how about PSU is Corsair VS550 for 550Watts

if not enough do i need change PSU + Motherboard ?"??
kopiride
post Dec 22 2021, 02:11 PM

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QUOTE(tng55 @ Dec 22 2021, 02:00 PM)
after tab loaded power usage will back very low just 3sec only

very high wont stay long

but someone told Powerful CPU, but mobo quality is somewhat on the low-end side

I don't think it should be an issue, but it's possible that a capacitor suddenly can't take the TDP load requirement

rclxub.gif  rclxub.gif  rclxub.gif  rclxub.gif

you think this motherboard asus prime h510m-d is very bad

unable handle for CPU i7 11700K ???

what motherboard can handle for best handle i7 11700K

but not gaming because usage Office with multitask tab google chrome

i can buy new motherboard

how about PSU is Corsair VS550 for 550Watts

if not enough do i need change PSU + Motherboard ?"??
*
550W for your system without a GPU is enough. it's not about not enough wattage. It's not about whether high power long for a short while or not. It's the "sudden" spike on and off randomly that your PSU can't handle well and thinks that there is a problem thus it auto shut off. Faulty i would say. Anyway your PSU is crap. VS are are like kinda rubbish psu at the low tier.
Refer to this for your reference. I always use that as reference. No need until top tier...but if got budget why not..10 years warranty for PSU..or 5-7 years...probably tier 2-3 is better than 5/D/E.

https://linustechtips.com/topic/1116640-psu-tier-list-148/
https://www.gamingscan.com/psu-hierarchy/

This post has been edited by kopiride: Dec 22 2021, 02:12 PM
laksamana
post Dec 22 2021, 02:19 PM

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QUOTE(tng55 @ Dec 22 2021, 12:26 PM)
yah CPU Powerful

you think this motherboard asus prime h510m-d is very bad

unable handle for CPU i7 11700K ???

what motherboard can handle for best handle i7 11700K

but not gaming because usage Office with multitask tab google chrome

i can buy new motherboard

how about PSU is Corsair VS550 for 550Watts

if not enough do i need change PSU + Motherboard ?"??
*
First, let's assume your mobo is not the problem ....

Judging from most of the responses, your PSU may be the culprit

It's easier to replace your PSU with a better one eg Corsair RM series (try 650W or higher), or any other Gold efficiency rated PSU, as this will give you the comfort and headroom to handle that 125W TDP rated CPU

On the software side, try to use MS Edge as an alternative to Chrome, since it is more efficient on system resources ie I myself don't use Chrome anymore

laksamana
post Dec 22 2021, 02:26 PM

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QUOTE(tng55 @ Dec 22 2021, 12:26 PM)
yah CPU Powerful

you think this motherboard asus prime h510m-d is very bad

unable handle for CPU i7 11700K ???

what motherboard can handle for best handle i7 11700K

but not gaming because usage Office with multitask tab google chrome

i can buy new motherboard

how about PSU is Corsair VS550 for 550Watts

if not enough do i need change PSU + Motherboard ?"??
*
You might want to refer to this article, if you wish to look for another Corsair PSU http://www.jongerow.com/Corsair_PSU_hierarchy/index.html

TStng55
post Dec 22 2021, 04:02 PM

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QUOTE(laksamana @ Dec 22 2021, 02:26 PM)
You might want to refer to this article, if you wish to look for another Corsair PSU http://www.jongerow.com/Corsair_PSU_hierarchy/index.html
*
I can buy Corsair HXi 750 750Watts enough
kidmad
post Dec 22 2021, 04:07 PM

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QUOTE(tng55 @ Dec 22 2021, 04:02 PM)
I can buy Corsair HXi 750 750Watts enough
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What's the PSU you using?
TStng55
post Dec 22 2021, 04:46 PM

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QUOTE(kidmad @ Dec 22 2021, 04:07 PM)
What's the PSU you using?
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PC Spec

asus prime h510m-d
i7 11700K
RAM 16GB X2 32GB G.skill tridentz neo
no GPU no Gaming
PSU Corsair VS550 for 550Watts
kidmad
post Dec 22 2021, 04:57 PM

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QUOTE(tng55 @ Dec 22 2021, 04:46 PM)
PC Spec

asus prime h510m-d
i7 11700K
RAM 16GB X2 32GB G.skill tridentz neo
no GPU no Gaming
PSU Corsair VS550 for 550Watts
*
not sure if you change the psu would really help though. if the theory of high voltage then your pc would reboot.. perhaps run some performance test and see if it would reboot. if it really does then the theory of high voltage resulting to reboot should be right can proceed in changing psu.
TStng55
post Dec 22 2021, 05:36 PM

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QUOTE(kidmad @ Dec 22 2021, 04:57 PM)
not sure if you change the psu would really help though. if the theory of high voltage then your pc would reboot.. perhaps run some performance test and see if it would reboot. if it really does then the theory of high voltage resulting to reboot should be right can proceed in changing psu.
*
Not yet change PSU we dont have extra PSU

PC never auto reboot
When use google chrome will pc totally off u watch video youtube

This post has been edited by tng55: Dec 22 2021, 05:37 PM
kidmad
post Dec 22 2021, 05:38 PM

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QUOTE(tng55 @ Dec 22 2021, 05:36 PM)
Not yet change PSU we dont have extra PSU

PC never auto reboot
When use google chrome will pc totally off u watch video youtube
*
urm regardless.. why don't you just download Performancetest and run some stress test see whether it will switch off/reboot? just to confirm if that's the issue.
TStng55
post Dec 22 2021, 06:01 PM

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QUOTE(kidmad @ Dec 22 2021, 05:38 PM)
urm regardless.. why don't you just download Performancetest and run some stress test see whether it will switch off/reboot? just to confirm if that's the issue.
*
Send me software link i do download
TStng55
post Feb 8 2022, 01:17 AM

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problem solve
just changed new Motherboard and PSU

no more PC OFF

google chrome multitask never shut off PC

daam

now i have motherboard asus prime h510m-d i wanted send RMA

new motherboard is asus prime Z590-A
new PSU Corsair HX750i

no more problem

i doubt asus prime h510m-d failure so have to send RMA lol

 

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