They stated its a planned maintenance but i doubt it, in a middle of freakin day, on weekend somemore. Their fb page doesn't even showed anything useful about whats going on 🤦

Its 3pm, now showing temporarily unavailable instead. Smh

App still down.

Lolz
Even *100# and *122# also down tf

Maybe they are on strike to show disappointment of the result of the second 5G network award.

Lucky mine expiry mid of the month. Let's see when the app will be up.

Still down 4h+ after supposedly earlier planned maintenance that should be finished at 3pm. Anyone tried ussd? Lucky I'm not in a rush to do reload or buy plan or something. Guess this is the longest downtime for hotlink app so far. They usually do maintenance every night from 12-3am.

My aunt complained can't even send sms on her hotlink sim.

This post has been edited by axxer: Nov 2 2024, 08:02 PM

so ngam i ran out of data with the pay as you go kind. i even got the sms from them saying i used up all my data
but i can still use data to stream spotify and browse the net
i checked *100# and its showing i still have some balance but honestly im starting to doubt the accuracy of that
idk if they have a pay as you go rate after the data pass is used up but if they do and my balance goes to negative 100myr then i feel like a lawsuit is about to pop up soon

So my line just expired,
But i still can use it data to post this
Whats up now?

Line expired yesterday morning, still can use data up till that day midnight, now cannot. Topup n app not functioning. 3 days already! Hotlink n Maxis still holiday isn't it?

Working fine now.

Probably you need to log out (if you are in the app already but app showing "Refresh"). Trigger login OTP again.

Yup, as of 9.30 am network working again. 3 days interruption, with no prior notice is bad service though

Im still able use it data and call service
And my data still same as 2 days ago
Hmmmmm let me just keep using it

same here, free data for 2 days haha

Lets see what going on next 😏

Ok data no work,
But call still work

Apps down again…lolz

App still wonky, shows balance after a few refreshes.

Thinking it was ok I topped up RM10. Amount deducted from by bank account but not showing up in app. Tons of complaints on social media.

This post has been edited by 9M-MAS: Nov 3 2024, 08:59 PM

Mine is working but my sister can't access at all. keep saying "There's something wrong".

App can't access at all. At first I thought it was the phone so I reinstall. Can receive TAC verify number but can't access app.

*100# easy menu unavailable

Website say page doesn't exist when try to log in.

I post on hotlink twitter told me to DM. I DM'ed only for them to tell me to wait 24 hour.

hotlink seems simply change the expiry date and charge with incorrect amount.

Better check with hotlink app and *100# and *122#

also, check statement for charges


https://selfserve.hotlink.com.my/