QUOTE(tehoice @ Nov 9 2021, 01:09 PM)
didnt they phased out 3G already?
until this year end.. sometimes 4G fail, I switch 3G.. still can use as normal..Maxis Mobile Data Connection Problem
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 Nov 9 2021, 01:44 PM
Show posts by this member only | IPv6 | Post
#41
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Junior Member
253 posts Joined: Jul 2021 
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Nov 9 2021, 04:14 PM
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Junior Member
437 posts Joined: Jun 2012
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QUOTE(@li @ Nov 9 2021, 01:42 PM) i port in to maxis for just 2 weeks. encounter numerous call and internet issue. now with umobile and so far so good. seri kembangan/putrajaya area. same here... used maxis for 7years and port to umobile so far 5 months. Overall not bad. Suprised that umobile at certain area perform better than x2 price of Maxis where weak signal. |
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Nov 9 2021, 06:18 PM
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Senior Member
5,529 posts Joined: Oct 2007 
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QUOTE(incredibless @ Nov 9 2021, 04:14 PM) same here... used maxis for 7years and port to umobile so far 5 months. Overall not bad. Suprised that umobile at certain area perform better than x2 price of Maxis where weak signal. ppl have been condemning UM like UM scam all their hard earned life savings.If you're primarily based in Klang Valley area then i really don't think there's much you need to worry about. in fact, I'd think UM perform better than Maxis in certain areas and it's almost as twice as cheaper than maxis. now i really kennot justify paying so called premium telco, paying premium prices but getting sub-par service ady.  |
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Nov 11 2021, 10:44 AM
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Junior Member
64 posts Joined: Nov 2004
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QUOTE(incredibless @ Nov 9 2021, 04:14 PM) same here... used maxis for 7years and port to umobile so far 5 months. Overall not bad. Suprised that umobile at certain area perform better than x2 price of Maxis where weak signal. indeed. in my situation umobile perform better than digi and maxis based on my experience. and their network coverage map also very helpful and accurate.This post has been edited by @li: Nov 11 2021, 10:47 AM |
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Jan 5 2022, 02:08 AM
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Junior Member
57 posts Joined: Dec 2021
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Try to turn on airplane mode and off again.
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Jan 5 2022, 02:14 AM
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Junior Member
57 posts Joined: Dec 2021
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QUOTE(muttly @ Oct 27 2021, 07:28 AM) Something worth trying as it's helped me. nice tips. Now is much smoother.In APN Settings, edit the one in use - should be unet. Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6. Don't forget to save it. Maxis has a terrible implementation of NAT64 which I think is causing this problem. |
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Jan 20 2022, 11:57 PM
Show posts by this member only | IPv6 | Post
#47
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Senior Member
1,644 posts Joined: Dec 2017 
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QUOTE(@li @ Nov 9 2021, 01:42 PM) i port in to maxis for just 2 weeks. encounter numerous call and internet issue. now with umobile and so far so good. seri kembangan/putrajaya area. Putrajaya and Seri Kembangan Maxis internet is really not stable and sluggish. @li liked this post
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Jan 28 2022, 10:51 AM
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Junior Member
34 posts Joined: Jan 2011
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Have to admit till date, Maxis 4G is not performing stably, many times I have to turn on and off my airplane mode for my internet connection to work properly... Is it really just a rare problem and happening to a few of us? Or is it actually getting quite common that the 4G quality is getting worse...? SpiderMon68 and Singh93 liked this post
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Jan 28 2022, 01:19 PM
Show posts by this member only | IPv6 | Post
#49
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Junior Member
224 posts Joined: Sep 2019
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QUOTE(wcchang @ Jan 28 2022, 11:51 AM) Have to admit till date, Maxis 4G is not performing stably, many times I have to turn on and off my airplane mode for my internet connection to work properly... I see it improved lately, but call drop issue and poor 4g stability still persist at certain areasIs it really just a rare problem and happening to a few of us? Or is it actually getting quite common that the 4G quality is getting worse...? |
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Feb 5 2022, 02:57 PM
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Senior Member
1,040 posts Joined: Mar 2006
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Same here ..maxis please do somethings
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Feb 5 2022, 02:58 PM
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Senior Member
1,040 posts Joined: Mar 2006
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QUOTE(muttly @ Oct 27 2021, 07:28 AM) Something worth trying as it's helped me. But IOS dont allowed change the APN setting.In APN Settings, edit the one in use - should be unet. Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6. Don't forget to save it. Maxis has a terrible implementation of NAT64 which I think is causing this problem. |
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Feb 7 2022, 12:17 AM
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Junior Member
210 posts Joined: Jul 2006
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My issue has been solved after complaining to MCMC. They reset my profile, something abt a public IP. It’s working fine now wcchang liked this post
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Feb 18 2022, 02:18 PM
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Junior Member
65 posts Joined: Feb 2022
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I have this issue intermittently. Sometimes I have to turn on and off my airplane mode to just get it working again. wcchang liked this post
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Feb 21 2022, 04:16 PM
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Junior Member
124 posts Joined: Nov 2021
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Maxis service has been deteriorated day after day    wcchang liked this post
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Feb 22 2022, 09:50 PM
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Senior Member
864 posts Joined: Jan 2003 From: malaysia
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I do get this connection issue around Bandar Utama. Touch N Go, Parking app inside Touch N Go and Grab Pay didn't work. Strangely WhatsApp works. Safari is slow. I had to turn on Airplane Mode and off to "renew" maxis 4G connection. Then, Touc N Go, Grab Pay and Safari works. It's almost as if there was no 4G connectivity even though my iPhone tells me there's 4G connectivity. Is this issue more prevalent to us because 3G was sunset? Perhaps, previously, our phone will switch to 3G and everything was fine (or, we did not notice anything wrong). Without 3G, this fake 4G appears
 Weird.This post has been edited by belfong: Feb 22 2022, 09:51 PM |
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Feb 23 2022, 11:01 PM
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Junior Member
34 posts Joined: Jan 2011
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QUOTE(belfong @ Feb 22 2022, 09:50 PM) I do get this connection issue around Bandar Utama. Touch N Go, Parking app inside Touch N Go and Grab Pay didn't work. Strangely WhatsApp works. Safari is slow. I had to turn on Airplane Mode and off to "renew" maxis 4G connection. Then, Touc N Go, Grab Pay and Safari works. It's almost as if there was no 4G connectivity even though my iPhone tells me there's 4G connectivity. Is this issue more prevalent to us because 3G was sunset? Perhaps, previously, our phone will switch to 3G and everything was fine (or, we did not notice anything wrong). Without 3G, this fake 4G appears :confused: Weird. Weird thing is this never happen to me when I was in Taiwan, Thailand, Indonesia, when there is 4G there, it’s literally good 4G. No need airplane mode etc to restart it… |
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Feb 24 2022, 02:38 PM
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Junior Member
168 posts Joined: Jan 2005
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QUOTE(belfong @ Feb 22 2022, 09:50 PM) I do get this connection issue around Bandar Utama. Touch N Go, Parking app inside Touch N Go and Grab Pay didn't work. Strangely WhatsApp works. Safari is slow. I had to turn on Airplane Mode and off to "renew" maxis 4G connection. Then, Touc N Go, Grab Pay and Safari works. It's almost as if there was no 4G connectivity even though my iPhone tells me there's 4G connectivity. Is this issue more prevalent to us because 3G was sunset? Perhaps, previously, our phone will switch to 3G and everything was fine (or, we did not notice anything wrong). Without 3G, this fake 4G appears I have same experience at Bandar Menjalara. As usual, getting the standard troubleshooting steps from Maxis CS like reboot phone, clear network settings etc which doesn't solve the root cause. Swapping to my SIM2 using Unifi mobile then immediately all apps started working again. Weird.I am using Note 10+ btw. wcchang liked this post
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Mar 1 2022, 11:12 AM
Show posts by this member only | IPv6 | Post
#58
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Senior Member
805 posts Joined: Dec 2004
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I have the same problem, months. I tried to tell them, they said, there is no network problem.
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Mar 15 2022, 12:48 AM
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Junior Member
66 posts Joined: Nov 2006
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QUOTE(muttly @ Feb 7 2022, 12:17 AM) My issue has been solved after complaining to MCMC. how do we request them to reset our profile.They reset my profile, something abt a public IP. It’s working fine now just chat to them via support will do? |
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Mar 15 2022, 03:29 PM
Show posts by this member only | IPv6 | Post
#60
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Junior Member
210 posts Joined: Jul 2006
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QUOTE(paanz_rulez @ Mar 15 2022, 12:48 AM) how do we request them to reset our profile. Yep began with support ticket - just force them to reset your profile and remove Public IP.just chat to them via support will do? |
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