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 Maxis Mobile Data Connection Problem

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kokomon
post Feb 24 2022, 02:38 PM

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Joined: Jan 2005
QUOTE(belfong @ Feb 22 2022, 09:50 PM)
I do get this connection issue around Bandar Utama. Touch N Go, Parking app inside Touch N Go and Grab Pay didn't work. Strangely WhatsApp works. Safari is slow. I had to turn on Airplane Mode and off to "renew" maxis 4G connection. Then, Touc N Go, Grab Pay and Safari works. It's almost as if there was no 4G connectivity even though my iPhone tells me there's 4G connectivity. Is this issue more prevalent to us because 3G was sunset? Perhaps, previously, our phone will switch to 3G and everything was fine (or, we did not notice anything wrong). Without 3G, this fake 4G appears  confused.gif Weird.
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I have same experience at Bandar Menjalara. As usual, getting the standard troubleshooting steps from Maxis CS like reboot phone, clear network settings etc which doesn't solve the root cause. Swapping to my SIM2 using Unifi mobile then immediately all apps started working again.

I am using Note 10+ btw.

 

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