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 Maxis Mobile Data Connection Problem

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tehoice
post Nov 8 2021, 09:52 AM

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i ported in from UMobile to Maxis over the weekend.

And the experience over just 2 days has been terrible so far.

UMobile is so much better in terms of line/data and network connectivity. I used to be a maxis user for many years and network or data has never been an issue, but whyyyyy now cannot even load basic stuff, fb/ig/youtube/searching webpage/google/maps/playstore/BFM radio! it just keeps spinning.

Absolutely no issue when connect to wifi at home, it loads immediately.

Luckily i did not sign up any package or tied to any contract.

Will port out back from maxshit to UM back again.

UM must be wondering why. LOL.
tehoice
post Nov 8 2021, 11:22 AM

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QUOTE(brandonkl @ Nov 5 2021, 09:40 AM)
I had similar issues and then I did this and seems to be resolved now:

Add Maxis 4G (maxis4g) APN and select this APN. Previously, Maxis APN in my phone was Maxis Internet (unet).

You can google on the Maxis 4G APN settings.
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tested this so far it works well. fingers crossed.

Please add the new APN:
https://www.apnsettings.org/malaysia/maxis-...gs-for-android/


tehoice
post Nov 9 2021, 12:11 PM

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QUOTE(Neo_Y @ Nov 9 2021, 10:00 AM)
What about IOS?

Ever since I change to Iphone13, my 4G data connection becoming a nightmare.

Showing full bar 4G but never deliver, absolutely cannot connect to anything, always need to wait a minute plus then it re connect again. I need to do this practice every time I unlock my phone.  mad.gif
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i'm not too sure about ios though......

maybe can complain to Maxis customer service and ask when can they recover the service? this has been going on for months already right....?

actually reason why i change to maxis is to be a customer first, then sign up for a device plan some time next year.

if tied down with a 24 month contract with such data service, sei lo like that.................

if this continue until the end of this year, i'm going to port back to UM already. terrible to be paying premium price for shitty service to be honest.
tehoice
post Nov 9 2021, 01:09 PM

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QUOTE(Angry Clerk @ Nov 9 2021, 12:42 PM)
chnGe to 3G. it helped me  to improve
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didnt they phased out 3G already?
tehoice
post Nov 9 2021, 06:18 PM

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QUOTE(incredibless @ Nov 9 2021, 04:14 PM)
same here... used maxis for 7years and port to umobile so far 5 months. Overall not bad. Suprised that umobile at certain area perform better than x2 price of Maxis where weak signal.
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ppl have been condemning UM like UM scam all their hard earned life savings.

If you're primarily based in Klang Valley area then i really don't think there's much you need to worry about.

in fact, I'd think UM perform better than Maxis in certain areas and it's almost as twice as cheaper than maxis.

now i really kennot justify paying so called premium telco, paying premium prices but getting sub-par service ady. sweat.gif

 

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