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 Maxis Mobile Data Connection Problem

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netbeans
post Oct 3 2021, 10:57 PM

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Noob question. Is eSIM singnal weaker than physical SIM?
Strike Eureka
post Oct 9 2021, 08:34 PM

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QUOTE(netbeans @ Oct 3 2021, 10:57 PM)
Noob question. Is eSIM singnal weaker than physical SIM?
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No, it's the same
Bigproblem
post Oct 13 2021, 09:53 AM

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shit maxis, line problem again.
anyone facing the same?
ahchat
post Oct 25 2021, 02:45 PM

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already got 2 case ID with maxis, they are checking it now....i make 2 MCMC report, n suddenly they sms me to contact them etc

i gave them a piece of my mind kaw2, now they are following up the case...

checking the issue with details requested like lat/long, which building, location etc
muttly
post Oct 27 2021, 07:28 AM

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Something worth trying as it's helped me.

In APN Settings, edit the one in use - should be unet.

Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6.

Don't forget to save it.

Maxis has a terrible implementation of NAT64 which I think is causing this problem.
JZenith
post Oct 28 2021, 03:11 PM

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QUOTE(muttly @ Oct 27 2021, 07:28 AM)
Something worth trying as it's helped me.

In APN Settings, edit the one in use - should be unet.

Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6.

Don't forget to save it.

Maxis has a terrible implementation of NAT64 which I think is causing this problem.
*
thanks for the tips bro, i just switch to ipv4 only and lets see how these few days.
thinking to switch to other telco since maxis connection is so darn expensive and now connection is bad.
lznce2679
post Oct 30 2021, 12:42 AM

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QUOTE(muttly @ Oct 27 2021, 07:28 AM)
Something worth trying as it's helped me.

In APN Settings, edit the one in use - should be unet.

Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6.

Don't forget to save it.

Maxis has a terrible implementation of NAT64 which I think is causing this problem.
*
thanks 4da heads up

i read your reply few days ago..now only opted for ipv4 only.. connection seems ok.

thanks

update: came across this:
https://www.maxis.com.my/en/about-maxis/max...rk-maintenance/

so be prepared..

This post has been edited by lznce2679: Oct 30 2021, 06:34 AM
mydelsol
post Nov 1 2021, 02:18 PM

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THANKS for this info, much appreciated rclxms.gif thumbup.gif

QUOTE(muttly @ Oct 27 2021, 07:28 AM)
Something worth trying as it's helped me.

In APN Settings, edit the one in use - should be unet.

Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6.

Don't forget to save it.

Maxis has a terrible implementation of NAT64 which I think is causing this problem.
*
lznce2679
post Nov 1 2021, 07:24 PM

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i have to agree..when set ipv4/ipv6.. shows not supported..


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muttly
post Nov 2 2021, 02:36 PM

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QUOTE(lznce2679 @ Nov 1 2021, 07:24 PM)
i have to agree..when set ipv4/ipv6.. shows not supported..
*
Is your connection more stable now?

I was getting it mostly with Spotify + Waze - not with IPv4 it works perfectly.

The APN option is not available in iPhone unfortunately.
lznce2679
post Nov 2 2021, 07:01 PM

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QUOTE(muttly @ Nov 2 2021, 02:36 PM)
Is your connection more stable now?

I was getting it mostly with Spotify + Waze - not with IPv4 it works perfectly.

The APN option is not available in iPhone unfortunately.
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much stable on ipv4 only.. used to be more stable on ipv4/ipv6

now..dont know what to say..maxis suka hati on off for ipv6


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brandonkl
post Nov 5 2021, 09:40 AM

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I had similar issues and then I did this and seems to be resolved now:

Add Maxis 4G (maxis4g) APN and select this APN. Previously, Maxis APN in my phone was Maxis Internet (unet).

You can google on the Maxis 4G APN settings.
tehoice
post Nov 8 2021, 09:52 AM

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i ported in from UMobile to Maxis over the weekend.

And the experience over just 2 days has been terrible so far.

UMobile is so much better in terms of line/data and network connectivity. I used to be a maxis user for many years and network or data has never been an issue, but whyyyyy now cannot even load basic stuff, fb/ig/youtube/searching webpage/google/maps/playstore/BFM radio! it just keeps spinning.

Absolutely no issue when connect to wifi at home, it loads immediately.

Luckily i did not sign up any package or tied to any contract.

Will port out back from maxshit to UM back again.

UM must be wondering why. LOL.
entire
post Nov 8 2021, 09:59 AM

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QUOTE(muttly @ Oct 27 2021, 07:28 AM)
Something worth trying as it's helped me.

In APN Settings, edit the one in use - should be unet.

Scroll down to APN Protocol and change it to just IPv4 instead of IPv4/IPv6.

Don't forget to save it.

Maxis has a terrible implementation of NAT64 which I think is causing this problem.
*
will try this, maxis internet now sooo shit, its help me by turning air plane mode and off it back, just to get back internet stable back.
tehoice
post Nov 8 2021, 11:22 AM

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QUOTE(brandonkl @ Nov 5 2021, 09:40 AM)
I had similar issues and then I did this and seems to be resolved now:

Add Maxis 4G (maxis4g) APN and select this APN. Previously, Maxis APN in my phone was Maxis Internet (unet).

You can google on the Maxis 4G APN settings.
*
tested this so far it works well. fingers crossed.

Please add the new APN:
https://www.apnsettings.org/malaysia/maxis-...gs-for-android/


Neo_Y
post Nov 9 2021, 10:00 AM

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QUOTE(tehoice @ Nov 8 2021, 11:22 AM)
tested this so far it works well. fingers crossed.

Please add the new APN:
https://www.apnsettings.org/malaysia/maxis-...gs-for-android/
*
What about IOS?

Ever since I change to Iphone13, my 4G data connection becoming a nightmare.

Showing full bar 4G but never deliver, absolutely cannot connect to anything, always need to wait a minute plus then it re connect again. I need to do this practice every time I unlock my phone. mad.gif
tehoice
post Nov 9 2021, 12:11 PM

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QUOTE(Neo_Y @ Nov 9 2021, 10:00 AM)
What about IOS?

Ever since I change to Iphone13, my 4G data connection becoming a nightmare.

Showing full bar 4G but never deliver, absolutely cannot connect to anything, always need to wait a minute plus then it re connect again. I need to do this practice every time I unlock my phone.  mad.gif
*
i'm not too sure about ios though......

maybe can complain to Maxis customer service and ask when can they recover the service? this has been going on for months already right....?

actually reason why i change to maxis is to be a customer first, then sign up for a device plan some time next year.

if tied down with a 24 month contract with such data service, sei lo like that.................

if this continue until the end of this year, i'm going to port back to UM already. terrible to be paying premium price for shitty service to be honest.
Angry Clerk
post Nov 9 2021, 12:42 PM

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QUOTE(tehoice @ Nov 8 2021, 09:52 AM)
i ported in from UMobile to Maxis over the weekend.

And the experience over just 2 days has been terrible so far.

UMobile is so much better in terms of line/data and network connectivity. I used to be a maxis user for many years and network or data has never been an issue, but whyyyyy now cannot even load basic stuff, fb/ig/youtube/searching webpage/google/maps/playstore/BFM radio! it just keeps spinning.

Absolutely no issue when connect to wifi at home, it loads immediately.

Luckily i did not sign up any package or tied to any contract.

Will port out back from maxshit to UM back again.

UM must be wondering why. LOL.
*
chnGe to 3G. it helped me to improve
tehoice
post Nov 9 2021, 01:09 PM

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QUOTE(Angry Clerk @ Nov 9 2021, 12:42 PM)
chnGe to 3G. it helped me  to improve
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didnt they phased out 3G already?
@li
post Nov 9 2021, 01:42 PM

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i port in to maxis for just 2 weeks. encounter numerous call and internet issue. now with umobile and so far so good. seri kembangan/putrajaya area.

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