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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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Sam Leong
post Dec 26 2021, 07:36 AM

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QUOTE(heLL_bOy @ Dec 26 2021, 12:00 AM)
not global fault.. only the cable between SG to HKG/JPY having issue.

He.net / NTT are affected so far.
*
user posted image
Seems like the issue is “resolved” now
Oracle change NTT to Tata
but i guess just because now morning the traffic is reduced maybe ?
Lets see tomorrow how


Or maybe its cloudflare side optimisations
https://www.cloudflarestatus.com/incidents/591h9b09wjhm

This post has been edited by Sam Leong: Dec 26 2021, 07:52 AM
Gaara92
post Dec 26 2021, 08:00 AM

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unifi Alert still is ongoing but they removed the ETTR haha. Now you know you cannot fix submarine cable fault in a few hours. Probably interns doing the updates lol
heLL_bOy
post Dec 26 2021, 11:14 AM

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QUOTE(Sam Leong @ Dec 26 2021, 07:36 AM)
user posted image
Seems like the issue is “resolved” now
Oracle change NTT to Tata
but i guess just because now morning the traffic is reduced maybe ?
Lets see tomorrow how
Or maybe its cloudflare side optimisations
https://www.cloudflarestatus.com/incidents/591h9b09wjhm
*
more likely oracle ingress traffic still using NTT. the ping still 170++

NTT has divert HK traffic to JPY but still unable cope the huge traffic flow.
heLL_bOy
post Dec 26 2021, 11:15 AM

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TM has changed most route over He.net using SG link.

latency has stabilize so far... need wait till tonight peak hours to test again.
dev/numb
post Dec 26 2021, 12:01 PM

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QUOTE(Gaara92 @ Dec 26 2021, 08:00 AM)
unifi Alert still is ongoing but they removed the ETTR haha. Now you know you cannot fix submarine cable fault in a few hours. Probably interns doing the updates lol
*
Usually it's a matter of days, but for us, thanks to Minister Weebotage, it'll probably be weeks/months. bangwall.gif
Sam Leong
post Dec 26 2021, 12:02 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 11:14 AM)
more likely oracle ingress traffic still using NTT. the ping still 170++

NTT has divert HK traffic to JPY but still unable cope the huge traffic flow.
*
at least the speed is back around 100Mbps + when i test to my server
yesterday the speed reaches 0.09 mbps with a 1000ms+ ping

user posted image

from JP osaka - TIME
https://www.speedtest.net/result/c/8c36dd90...24-27ae51396736

This post has been edited by Sam Leong: Dec 26 2021, 12:05 PM
heLL_bOy
post Dec 26 2021, 12:36 PM

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QUOTE(Sam Leong @ Dec 26 2021, 12:02 PM)
at least the speed is back around 100Mbps + when i test to my server
yesterday the speed reaches 0.09 mbps with a 1000ms+ ping

user posted image

from JP osaka - TIME
https://www.speedtest.net/result/c/8c36dd90...24-27ae51396736
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normal for NTT cos they depend single cable to HKG or JPY

once cable fault.. then.... BOOM laugh.gif laugh.gif

lucky now hurricane electric got different back up cable.. otherwise same as NTT
michaelkkl
post Dec 26 2021, 12:52 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 11:15 AM)
TM has changed most route over He.net using SG link.

latency has stabilize so far... need wait till tonight peak hours to test again.
*
Hope TM sufficient with 2 HE.net SG link (both at 100G) tongue.gif
heLL_bOy
post Dec 26 2021, 12:56 PM

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QUOTE(michaelkkl @ Dec 26 2021, 12:52 PM)
Hope TM sufficient with 2 HE.net SG link (both at 100G) tongue.gif
*
hope so... wait tonight see how it goes...


go626201
post Dec 26 2021, 01:22 PM

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QUOTE(michaelkkl @ Dec 26 2021, 12:52 PM)
Hope TM sufficient with 2 HE.net SG link (both at 100G) tongue.gif
*
QUOTE(heLL_bOy @ Dec 26 2021, 12:56 PM)
hope so... wait tonight see how it goes...
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TM always get overloaded with HE.net SG before,so dont keep big hope on it.
Gaara92
post Dec 26 2021, 07:26 PM

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I still cannot access to Sucuri based websites, got a connection reset error on browser.
heLL_bOy
post Dec 26 2021, 08:01 PM

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QUOTE(go626201 @ Dec 26 2021, 01:22 PM)
TM always get overloaded with HE.net SG before,so dont keep big hope on it.
*
some loss packet 10-20% over US west using He.net via SG starting at 7:30pm

This post has been edited by heLL_bOy: Dec 26 2021, 08:03 PM
heLL_bOy
post Dec 26 2021, 08:38 PM

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HKG/JP also loss packet... oh my cry.gif
go626201
post Dec 26 2021, 09:09 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 08:38 PM)
HKG/JP also loss packet... oh my  cry.gif
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Connection to Japan totally packet loss for awhile.
user posted image

Traceroute from my JP vps:
traceroute to 147.158.255.254 (147.158.255.254), 30 hops max, 60 byte packets
1 tokyoVPS (41.216.180.X) 0.053 ms 0.014 ms 0.011 ms
2 180.149.230.X (180.149.230.X) 0.162 ms 0.209 ms 0.214 ms
3 180.149.230.255 (180.149.230.255) 0.447 ms 0.557 ms 0.636 ms
4 unn-138-199-1-194.cdn77.com (138.199.1.194) 0.182 ms 0.238 ms 0.244 ms
5 vl250.tyo-eq8-core-1.cdn77.com (138.199.0.216) 0.206 ms 0.220 ms 0.249 ms
6 tky-b1-link.ip.twelve99.net (62.115.189.145) 0.244 ms 0.227 ms 0.247 ms
7 * * *
8 snge-b5-link.ip.twelve99.net (62.115.142.86) 138.229 ms 138.241 ms *
9 * * *
10 * * *
11 147.158.255.254 (147.158.255.254) 146.314 ms 146.333 ms 146.348 ms

(JP Pingable to MY,but MY ping to JP not working)


This post has been edited by go626201: Dec 26 2021, 09:17 PM
xCryptik
post Dec 26 2021, 09:17 PM

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When this show up in their alert page, we shall feel the slowness.
user posted image
heLL_bOy
post Dec 26 2021, 09:19 PM

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QUOTE(go626201 @ Dec 26 2021, 09:09 PM)
Connection to Japan totally packet loss for awhile.
user posted image

Traceroute from my JP vps:
traceroute to 147.158.255.254 (147.158.255.254), 30 hops max, 60 byte packets
1  tokyoVPS (41.216.180.X)  0.053 ms  0.014 ms  0.011 ms
2  180.149.230.X (180.149.230.X)  0.162 ms  0.209 ms  0.214 ms
3  180.149.230.255 (180.149.230.255)  0.447 ms  0.557 ms  0.636 ms
4  unn-138-199-1-194.cdn77.com (138.199.1.194)  0.182 ms  0.238 ms  0.244 ms
5  vl250.tyo-eq8-core-1.cdn77.com (138.199.0.216)  0.206 ms  0.220 ms  0.249 ms
6  tky-b1-link.ip.twelve99.net (62.115.189.145)  0.244 ms  0.227 ms  0.247 ms
7  * * *
8  snge-b5-link.ip.twelve99.net (62.115.142.86)  138.229 ms  138.241 ms *
9  * * *
10  * * *
11  147.158.255.254 (147.158.255.254)  146.314 ms  146.333 ms  146.348 ms

(JP Pingable to MY,but MY ping to JP not working)
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lol Telia also gone case doh.gif

i think all the TM link over are congested or rate limit
go626201
post Dec 26 2021, 09:22 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 09:19 PM)
lol Telia also gone case  doh.gif

i think all the TM link over are congested or rate limit
*
Quite normal la... TM unifi route with Telia congestion problem already few years.
Few years ago,TM using Telia route to US,and half of the time also having alot of packet loss.

I think there might also be having some internal congestion issue within TM network.

This post has been edited by go626201: Dec 26 2021, 09:23 PM
heLL_bOy
post Dec 26 2021, 09:25 PM

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QUOTE(go626201 @ Dec 26 2021, 09:22 PM)
Quite normal la... TM unifi route with Telia congestion problem already few years.
Few years ago,TM using Telia route to US,and half of the time also having alot of packet loss.
*
previously i got one US server using Telia back to TM via SG no loss packet issue even peak hours.
tzxsean
post Dec 26 2021, 09:27 PM

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QUOTE(xCryptik @ Dec 26 2021, 09:17 PM)
When this show up in their alert page, we shall feel the slowness.
user posted image
*
sad .. we duno when it will be fixed right?
Gaara92
post Dec 26 2021, 09:32 PM

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QUOTE(tzxsean @ Dec 26 2021, 09:27 PM)
sad .. we duno when it will be fixed right?
*
With this climate typhoon and all I don't think the cables will be fixed in a these few days.

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