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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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dev/numb
post Jan 3 2022, 09:37 PM

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QUOTE(AzureSkies @ Jan 3 2022, 08:35 PM)
Paid for Mullvad for the sake of playing Granblue Fantasy smoothly. Tried Hong Kong, Japan, Singapore, Australia, New Zealand, the UK. Seems like Australia gives the best results, but even that's nothing to shout about. The game goes through menus and the loading times have been insufferable. I read someone used a VPN that had a Cambodia node and they were doing fine, but Mullvad's mostly European. Maybe I should have gone with ProtonVPN or ExpressVPN.  hmm.gif
*
If you're using the Mullvad desktop app try to go to the WireGuard Settings (under the Advanced section) and set the port to 51820 and IP version to IPv6. I found that it helps with connection to SG servers the last couple of days, particularly at night, although I can't comment about latency on shooter/twitch games.
heLL_bOy
post Jan 3 2022, 09:53 PM

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QUOTE(dev/numb @ Jan 3 2022, 09:30 PM)
Thank you, sir.
Sent you a PM with some MTR output.
*
np.. i sent it to TM asking them rectify
heLL_bOy
post Jan 4 2022, 12:44 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 10:41 PM)
update for yesterday incident::

cable fault at Tseung Kwan O, Hong Kong from ASE submarine cable

no estimate date for this cable to be fixed. so far only under investigation
*
update:::

the submarine cable faulty will be assigned repair by end of JAN 2022. no estimate date will be fully fixed in the meantime for now.
heLL_bOy
post Jan 7 2022, 01:04 PM

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yesterday some of the route has been change by TM

but still there are loss packet at peak hours

how about others?


sadlyfalways
post Jan 7 2022, 01:35 PM

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QUOTE(heLL_bOy @ Jan 7 2022, 01:04 PM)
yesterday some of the route has been change by TM

but still there are loss packet at peak hours

how about others?
*
I dont know actually. Cant connect to smart things using unifi. Just constant loading. Digi 4G it will work instantly. Nothing else seems to be affect on wifi today besides samsung servers. Anyone else?


PepegaMan
post Jan 7 2022, 01:39 PM

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QUOTE(heLL_bOy @ Jan 7 2022, 01:04 PM)
yesterday some of the route has been change by TM

but still there are loss packet at peak hours

how about others?
*
same, experiencing packet loss connecting to hong kong/taiwan servers
dev/numb
post Jan 7 2022, 02:02 PM

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QUOTE(heLL_bOy @ Jan 7 2022, 01:04 PM)
yesterday some of the route has been change by TM

but still there are loss packet at peak hours

how about others?
*
Yesterday was terrible for me even during non-peak hours connecting to VPN servers in SG, HK, JP, UK, DE, CH - all unusable.
Switched IP pool a few times. 115.xx, 175.xx, 210.xx - all koyak. puke.gif

Then I landed on 60.52.xxx.xxx and then mysteriously everything was good. Was able to connect to SG servers and get decent speeds. Still some packet loss during peak-hours yesterday, but at least I wasn't getting my download speed throttled anymore. Traceroutes to SG server indicate no change in route, so I don't know it was the timing where TM fixed their load balancing or if they hired that famous durian bomoh for this particular IP prefix only. blink.gif

Of course, now that TM knows I have a good route, they'll pakat with TNB to potong my electricity tonight, and later when router restarts I won't be able to get that good prefix again.
Always like that. sweat.gif


Gaara92
post Jan 7 2022, 03:53 PM

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QUOTE(heLL_bOy @ Jan 7 2022, 01:04 PM)
yesterday some of the route has been change by TM

but still there are loss packet at peak hours

how about others?
*
Yes I can feel the difference. I usually watch game streams from douyu, Last 3 weeks the stream always lagging and buffering. But today is runs smoothly. (No I don;t know how to speak chinese but I understand them)
heLL_bOy
post Jan 7 2022, 05:02 PM

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QUOTE(sadlyfalways @ Jan 7 2022, 01:35 PM)
I dont know actually. Cant connect to smart things using unifi. Just constant loading. Digi 4G it will work instantly. Nothing else seems to be affect on wifi today besides samsung servers. Anyone else?
*
not sure about samsung webserver. i nv use at all
heLL_bOy
post Jan 7 2022, 05:04 PM

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QUOTE(PepegaMan @ Jan 7 2022, 01:39 PM)
same, experiencing packet loss connecting to hong kong/taiwan servers
*
yeah.. i still having this issue for HKG ingress traffic via HE.net

so far TM also nv change route or made any adjustment on this

heLL_bOy
post Jan 7 2022, 05:09 PM

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QUOTE(dev/numb @ Jan 7 2022, 02:02 PM)
Yesterday was terrible for me even during non-peak hours connecting to VPN servers in SG, HK, JP, UK, DE, CH - all unusable.
Switched IP pool a few times. 115.xx, 175.xx, 210.xx - all koyak.  puke.gif

Then I landed on 60.52.xxx.xxx and then mysteriously everything was good. Was able to connect to SG servers and get decent speeds. Still some packet loss during peak-hours yesterday, but at least I wasn't getting my download speed throttled anymore. Traceroutes to SG server indicate no change in route, so I don't know it was the timing where TM fixed their load balancing or if they hired that famous durian bomoh for this particular IP prefix only.  blink.gif

Of course, now that TM knows I have a good route, they'll pakat with TNB to potong my electricity tonight, and later when router restarts I won't be able to get that good prefix again.
Always like that. sweat.gif
*
i am not sure about other region M247 server are affecting on this... but using SG region M247 using via HE.net is totally gone case becos one of the port TM using over HE.net are always congested in all time.



dev/numb
post Jan 7 2022, 08:48 PM

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QUOTE(heLL_bOy @ Jan 7 2022, 05:09 PM)
i am not sure about other region M247 server are affecting on this... but using SG region M247 using via HE.net is totally gone case becos one of the port TM using over HE.net are always congested in all time.
*
I've noticed that not all M247-SG servers take the same route. I guess it depends on the VPN provider's setup, or possibly different datacenter within Singapore. Here's Mullvad vs IVPN;

CODE
geezer@ThinkPad:~$ mtr -wz sg5-wireguard.mullvad.net
Start: 2022-01-07T20:24:33+0800
HOST: ThinkPad                                                  Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. AS???    router.asus.com                                    0.0%    10    2.4   2.6   1.3   6.4   1.4
 2. AS4788   60.52.xxx.xxx                                      0.0%    10    3.5   4.2   3.5   4.6   0.4
 3. AS???    10.55.106.5                                        0.0%    10   14.6  10.2   8.5  14.6   2.3
 4. AS???    10.55.50.52                                        0.0%    10   13.9  10.0   8.2  13.9   2.1
 5. AS???    10.55.37.90                                        0.0%    10    9.4  10.7   8.3  14.8   2.4
 6. AS3491   63-218-166-1.static.pccwglobal.net                 0.0%    10    9.8  12.5   8.8  27.6   5.6
 7. AS3491   HundredGE0-5-0-0.br03.sin02.pccwbtn.net            0.0%    10   18.6  18.1  17.3  19.1   0.6
 8. AS3491   HundredGE0-5-0-0.br03.sin02.pccwbtn.net            0.0%    10   18.1  18.0  16.9  20.8   1.1
 9. AS3491   metro.tenGigE0-6-0-20.10.br03.sin02.pccwbtn.net    0.0%    10   14.0  13.9  13.0  14.4   0.5
10. AS???    ???                                               100.0    10    0.0   0.0   0.0   0.0   0.0
11. AS9009   193.27.15.40                                       0.0%    10   13.4  13.5  13.1  14.3   0.5
12. AS9009   94.198.43.50                                       0.0%    10   16.3  14.3  13.3  16.3   0.9


I think the 10th hop above is M247 for their own internal routing. Probably not publicly announced, so not showing up in my traceroute.

CODE
geezer@ThinkPad:~$ mtr -wz sg1.wg.ivpn.net
Start: 2022-01-07T20:29:51+0800
HOST: ThinkPad                                        Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. AS???    router.asus.com                          0.0%    10    2.0   1.9   1.3   3.1   0.5
 2. AS4788   60.52.xxx.xxx                            0.0%    10    6.4   4.5   3.8   6.4   0.9
 3. AS???    10.55.106.5                              0.0%    10   10.7  22.2  10.2  40.9  10.6
 4. AS???    10.55.100.54                             0.0%    10   10.4  11.0   9.9  12.8   1.0
 5. AS???    10.55.209.28                             0.0%    10   25.5  14.5  10.4  25.5   5.2
 6. AS3356   4.68.62.137                              0.0%    10   12.9  12.2  10.5  16.1   1.6
 7. AS3356   ae-1-3504.edge2.Singapore3.Level3.net    0.0%    10   10.8  11.7   9.7  16.7   2.0
 8. AS3549   113.29.103.210                           0.0%    10   11.1  11.8  10.1  14.6   1.3
 9. AS???    vlan2908.as03.wco1.sg.m247.com           0.0%    10   10.9  17.8  10.2  64.7  17.0
10. AS9009   37.120.151.122                           0.0%    10   12.4  11.3  10.5  12.7   0.8


heLL_bOy
post Jan 7 2022, 09:10 PM

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QUOTE(dev/numb @ Jan 7 2022, 08:48 PM)
I've noticed that not all M247-SG servers take the same route. I guess it depends on the VPN provider's setup, or possibly different datacenter within Singapore. Here's Mullvad vs IVPN;

CODE
geezer@ThinkPad:~$ mtr -wz sg5-wireguard.mullvad.net
Start: 2022-01-07T20:24:33+0800
HOST: ThinkPad                                                  Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. AS???    router.asus.com                                    0.0%    10    2.4   2.6   1.3   6.4   1.4
 2. AS4788   60.52.xxx.xxx                                      0.0%    10    3.5   4.2   3.5   4.6   0.4
 3. AS???    10.55.106.5                                        0.0%    10   14.6  10.2   8.5  14.6   2.3
 4. AS???    10.55.50.52                                        0.0%    10   13.9  10.0   8.2  13.9   2.1
 5. AS???    10.55.37.90                                        0.0%    10    9.4  10.7   8.3  14.8   2.4
 6. AS3491   63-218-166-1.static.pccwglobal.net                 0.0%    10    9.8  12.5   8.8  27.6   5.6
 7. AS3491   HundredGE0-5-0-0.br03.sin02.pccwbtn.net            0.0%    10   18.6  18.1  17.3  19.1   0.6
 8. AS3491   HundredGE0-5-0-0.br03.sin02.pccwbtn.net            0.0%    10   18.1  18.0  16.9  20.8   1.1
 9. AS3491   metro.tenGigE0-6-0-20.10.br03.sin02.pccwbtn.net    0.0%    10   14.0  13.9  13.0  14.4   0.5
10. AS???    ???                                               100.0    10    0.0   0.0   0.0   0.0   0.0
11. AS9009   193.27.15.40                                       0.0%    10   13.4  13.5  13.1  14.3   0.5
12. AS9009   94.198.43.50                                       0.0%    10   16.3  14.3  13.3  16.3   0.9


I think the 10th hop above is M247 for their own internal routing. Probably not publicly announced, so not showing up in my traceroute.

CODE
geezer@ThinkPad:~$ mtr -wz sg1.wg.ivpn.net
Start: 2022-01-07T20:29:51+0800
HOST: ThinkPad                                        Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. AS???    router.asus.com                          0.0%    10    2.0   1.9   1.3   3.1   0.5
 2. AS4788   60.52.xxx.xxx                            0.0%    10    6.4   4.5   3.8   6.4   0.9
 3. AS???    10.55.106.5                              0.0%    10   10.7  22.2  10.2  40.9  10.6
 4. AS???    10.55.100.54                             0.0%    10   10.4  11.0   9.9  12.8   1.0
 5. AS???    10.55.209.28                             0.0%    10   25.5  14.5  10.4  25.5   5.2
 6. AS3356   4.68.62.137                              0.0%    10   12.9  12.2  10.5  16.1   1.6
 7. AS3356   ae-1-3504.edge2.Singapore3.Level3.net    0.0%    10   10.8  11.7   9.7  16.7   2.0
 8. AS3549   113.29.103.210                           0.0%    10   11.1  11.8  10.1  14.6   1.3
 9. AS???    vlan2908.as03.wco1.sg.m247.com           0.0%    10   10.9  17.8  10.2  64.7  17.0
10. AS9009   37.120.151.122                           0.0%    10   12.4  11.3  10.5  12.7   0.8

*
i mean for ingress traffic to TM, egress traffic to M247

Level3 should be using Equinix SG for ingress if i am not wrong.
PCCWG is using Equinix over HE.net SG for ingress

This post has been edited by heLL_bOy: Jan 7 2022, 09:11 PM
Oltromen Ripot
post Jan 10 2022, 04:21 PM

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Is this it?

APG Repairs To Begin In February
Repair work on the APG undersea cable will start February 2 and is expected to be completed on February 6.By Luu Quy
December 27, 2021
https://subtelforum.com/apg-repairs-to-begin-in-february/

Vietnamese internet users will continue to experience slow speeds for over a month, with repairs to the disruption-prone APG undersea cable scheduled to start early February.

The Asia Pacific Gateway (APG), which links Vietnam with Hong Kong and Japan, has encountered technical problems since December 13 due to a ‘cable fault’ about 125 km from the Hong Kong landing station.

The representative of an Internet service provider in Vietnam said the traffic loss due to the impact of this disruption was estimated at 1 Terabyte (TB).

The operator of the APG cable has informed local internet service providers that repair work on the undersea cable will start February 2 and is expected to be completed on February 6.

Vietnamese internet users, therefore, would have to suffer sluggish access to international websites for over a month.

The APG cable has suffered technical problems four times so far this year, with the previous disruption happening in October. The cable resumed full service on November 27 after over a month of repair.

Vietnam, where more than 64 percent of the population is online, has six submarine cable systems, plus a 120 gigabit channel that runs overland through China.

The APG cable, officially launched in December 2016, is capable of providing bandwidths of up to 54 Tbps (Terabit per second). It runs for around 10,400 km, with connection points in mainland China, Hong Kong, Taiwan, Japan, South Korea, Malaysia, Singapore, Thailand and Vietnam.

As of January 2021, out of its population of over 96 million people, the number of internet users reached approximately 69 million, according to a global consumer survey by German data portal Statista.


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QuantumEdge
post Jan 10 2022, 08:29 PM

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Ping to NA server after 6PM...
heLL_bOy
post Jan 11 2022, 12:16 AM

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since today evening TM adding more new route right now for ingress traffic.. Cogent,Telstra,NTT as per check

moving away from HE.net(AS6939) for HKG/JPY/US West

This post has been edited by heLL_bOy: Jan 11 2022, 12:17 AM
Oltromen Ripot
post Jan 11 2022, 12:19 AM

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QUOTE(heLL_bOy @ Jan 11 2022, 12:16 AM)
seem TM adding more new route right now for ingress traffic.. Cogent,Telstra,NTT as per check

moving away from HE.net(AS6939) for HKG/JPY/US West
*
probably it took some time to finalise nego with different cable gateway.
and that, probably also after realising the operator of the broken cable cannot get it fixed within an acceptable grace period.
heLL_bOy
post Jan 11 2022, 12:25 AM

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QUOTE(Oltromen Ripot @ Jan 11 2022, 12:19 AM)
probably it took some time to finalise nego with different cable gateway.
and that, probably also after realising the operator of the broken cable cannot get it fixed within an acceptable grace period.
*
this happen becos TM rely too much on HE.net(AS6939) which always caused too much trouble when certain submarine down.

and HE.net personally have too much issue in general for APAC region.

and TM use them becos they offer cheap then any other upstream provider.

This post has been edited by heLL_bOy: Jan 11 2022, 12:25 AM
dev/numb
post Jan 11 2022, 07:43 PM

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QUOTE(heLL_bOy @ Jan 11 2022, 12:16 AM)
since today evening TM adding more new route right now for ingress traffic.. Cogent,Telstra,NTT as per check

moving away from HE.net(AS6939) for HKG/JPY/US West
*
Permanent or temporary?
Will they go back to solely relying on cheap-ass HE.net after the undersea cable issue is sorted?
heLL_bOy
post Jan 11 2022, 09:22 PM

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QUOTE(dev/numb @ Jan 11 2022, 07:43 PM)
Permanent or temporary?
Will they go back to solely relying on cheap-ass HE.net after the undersea cable issue is sorted?
*
temporary of cos.. TM where will so generous using those upstream which expensive then HE.net?



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