QUOTE(-kytz- @ Apr 10 2023, 10:57 PM)
Interested to know if you spoke to the outlet manager or anyone from Xiaomi Msia and what their response were?
I bought an iPhone from Carousell and surprise suprise, the seller is actually working with Xiaomi Malaysia, cannot tell his name or his position but he did agree to help me chase the refund but at that time it was only 3 days after Xiaomi Malaysia has agreed to refund meQUOTE(-kytz- @ Apr 10 2023, 10:57 PM)
They did not have a Mi 11 to pass to you, hence, offered you the 11T instead? Surely, they should have offered the Mi 12/13 instead
The iPhone seller (the Xiaomi Malaysia staff I mentioned earlier) actually agreed that I shouldn't have gotten a Mi 11T and told me I should've at least gotten a Mi 12 & he asked me which service center did I sent my unit toHis thinking was that the service center I sent to is the one who messed this up. Though I'm not entirely sure how true this is but I couldn't care less since I will be getting my money back
But all in all, I'm glad this happen. I got a full refund and I got to buy a fairly new iPhone 13 Pro Max 256GB with 100% battery health + Apple warranty until October 2023 with zero scratches + full original packaging for only RM3K
Even before all of this happens, I originally planned to switch to iPhone 15 believing it will use USB Type-C but since my Mi 11 breaks, I need another phone ASAP & my experience with Android has been squished by Xiaomi with their slow firmware updates, buggy OS & bad after sales support so I decided to stay away from Android altogether and just get the previous gen iPhone thinking when it's time to switch to iPhone 15, the price of my current iPhone wouldn't drop much since we all know iPhone price really hard to come down except when the support from Apple stopped (when the phone is no longer getting iOS updates like iPhone 7)
PS: The aforementioned service center company was HightPoint Service
QUOTE(ayamxxx @ Apr 10 2023, 11:28 PM)
Glad u received it, more and more company here, only entertain after get KPDNKK in the loop
Yeap. This matter thought me a lesson to immediately file a complain to KPDNKK if a certain brands are not meeting their standards when providing after sales supportQUOTE(Don't Troll me! @ Apr 11 2023, 12:30 AM)
From the bank acc, looks like a local distributor. Not official xiaomi.
Who cares as long as I got my money back LOL This post has been edited by sHawTY: Apr 11 2023, 12:54 AM
Apr 11 2023, 12:40 AM
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