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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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PRSXFENG
post Jun 15 2021, 10:37 PM

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QUOTE(zwansh @ Jun 15 2021, 09:46 PM)
tm got problem ? my 300mbps unifi only manage under 1mbps download.
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See the thread titled "Unifi Connection Issue to International Server"
PRSXFENG
post Jun 17 2021, 09:56 AM

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QUOTE(BenYeeHua @ Jun 17 2021, 08:50 AM)
It can be your BTU having LAN port dropped to 100M after certain times?
If you use Asus router, just check the link speed of WAN port to see is it this issues or not la, if cable/port unstable and disconnect few times, it will drop back to 100M and stay stable. icon_rolleyes.gif

As you mention reboot BTU works, then I guess it means the BTU which responsible for choosing the link speed drop it back to 100M after certain amount of unstable connection.
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To add, check the LAN cable between the Modem/ONT/BTU and Router, it should be at least CAT5e or higher
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post Jun 21 2021, 07:32 PM

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QUOTE(chongkiatz @ Jun 21 2021, 07:13 PM)
So basically its around rm159 without the unifi tv because i dont need that

But 100mbps and 300mbps make huge diff? Because now my wife sometime stream movie at tv then make my games lagging
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If you haven't already, replace the stock router, it's junk.
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post Jun 30 2021, 03:56 PM

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QUOTE(socratesman @ Jun 30 2021, 03:10 PM)
Exactly how? Thru TR069 mechanism?
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My guess is DNS Hijack on port 53

TIME does this too
PRSXFENG
post Jul 2 2021, 09:12 AM

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QUOTE(wailing81 @ Jul 2 2021, 08:21 AM)
user posted image

this bloody technician pulled out my fiber and yet not plug it back although i told him he messed up my internet connection.
very sure it is him cause my internet was fine, but out of sudden LOS blinking red and this guy was behind.

anything i can do to file a complain or make unifi come faster to fix it? EMCO tomorrow
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Probably related to post 3329 and 3353

Aka they think you have terminated/illegal connection or "whoops someone else signed up for fibre but we don't have enough ports, someone is getting disconnected so we can finish this install, another tech will deal with you, not my problem"
PRSXFENG
post Jul 2 2021, 10:33 AM

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QUOTE(cho @ Jul 2 2021, 10:14 AM)
hi all, i believe you all in here is more knowledgeable than TM CS.

does anyone know if the modem PON is OFF and the LOS blinking red, what does it mean? can it be the router is faulty?

they blamed the router is faulty and ask me to contact tplink directly ,, is it true?
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LOS red means the fibre cable is disconnected or damaged

Aka it can't communicate with the other side of the fibre.

There is NO relation between the router.

Get them to fix the fibre.
PRSXFENG
post Jul 3 2021, 12:55 PM

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Also, in case you do get the mesh router, either from outside or via TM

Do NOT follow TM's instructions of just plugging the mesh into your stock router, then running it in Dynamic IP mode

Terrible way of setting it up, Double NAT, conflicting wifi's and more.

Throw your stock router out the window and set up the mesh in PPPoE mode, directly connecting the mesh to the modem.
PRSXFENG
post Jul 5 2021, 02:23 PM

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QUOTE(moxxon @ Jul 5 2021, 02:18 PM)
THANK YOUUUUUU

it work.

next question...
Do we really need to change the ppoe password? and where do you change that? i'm scrolling through unifi's site and don't see any option to change ppoe password
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No? That's what the router does to authenticate you to TM's servers so they know who you are and your plan's speed cap
With that said I think you can ask customer service to change
PRSXFENG
post Jul 14 2021, 04:21 PM

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QUOTE(zioburosky13 @ Jul 14 2021, 01:25 PM)
Heya folks, just upgraded to Unifi 800Mbps, still, does anyone who is on the subscription experiencing less than promised download speed?
By that I mean not getting maximum download speed on Steam.

Edit: Got a new router to handle the connection speed, and using a LAN cat-6 cable here.
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That is kinda expected for places such as Steam

Because the files it's downloading are compressed, it has to extract the files too, which takes your cpu time to do so
Plus steam has to serve other users too so they wont let like a gigabit user use up all of the bandwidth


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post Jul 14 2021, 07:54 PM

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QUOTE(ck0403my @ Jul 14 2021, 06:59 PM)
end up i folo tm instruction lol,  because i need to use more lan ports, the M4 only has 2, but i disable the wifi on the archer c1200

so far so good
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Still not a great way to do it, better if replace c1200, can get gigabit switch for like RM40 or so
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post Jul 18 2021, 04:34 PM

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QUOTE(The.Lucas.DaY @ Jul 18 2021, 03:32 PM)
Hi guys, can please recommend an affordable mesh wifi model? Currently looking at Tp-link M4 should be enough for my need as my Unifi plan is 100Mbps (upgradable to 300mbps),
- can replace my old router (Dlink dir-842) ? or it should work with my old router
- can only 1 unit working standalone?

Thanks in advance
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Yes and you should replace the dlink, ignore TM’s instructions that plug it into router.

Yes also for the 2nd part but you would not be taking advantage of any mesh features, in which a normal router would better as it has more lan ports.
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post Jul 21 2021, 11:01 AM

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Not sure on the some websites side of things but internet being better is definitely not a coincidence, stock router sucks
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post Jul 22 2021, 08:29 AM

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QUOTE(shaktiv8 @ Jul 22 2021, 03:35 AM)
Hello everyone! I would like to know if cloudflare has fixed their warp routing with TM? The past few weeks I used to get HK but today seems to give me Singaporean server

But in the Singaporean server, after using for about an hour the connection like lags severely for a few seconds like it has dropped and it comes back

Is this random short internet pauses normal for cloudflare warp?

I’m using this for dns privacy, and it’s not a vpn so why should it caused the internet to like stop if it is having some issues ?

Sorry I’m very noob lol
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Cloudflare WARP is kinda a VPN
Or a proxy
Since you do show up as Cloudflare's IP

TM used to have issues with Singapore routings, hopefully okay now

Consider just using the DNS on it's own
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post Jul 22 2021, 11:26 AM

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QUOTE(YoungMan @ Jul 22 2021, 09:45 AM)
Please use both unit of the deco. Remove the Netis router and configure the deco as main router, another unit as the mesh.
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To add, DO NOT follow TM's instructions of plugging mesh into stock router.

It's a terrible way of setting up

Search online for guides that set it up in PPPoE mode, which is better.
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post Jul 26 2021, 07:44 AM

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QUOTE(kumarz84 @ Jul 25 2021, 11:30 PM)
sorry to ask why the model number slightly different EC221-G3v. it starts with E
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No idea but they have some small differences.

For example a lack of DSL port on the c5v
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post Jul 27 2021, 09:53 AM

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QUOTE(blibala @ Jul 26 2021, 11:34 PM)
Can we diaable it? Any privaxy issue this become backdoor for tm? Try to disable but couldnt find any setting
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Used for the easyfix site, firmware updates and remotely changing settings if you complain like internet not working.

If you do want to disable it, try logging in with the highest level admin/root credentials you can find, then see if you can delete the VLAN/Disable it

or look for CWMP and see if can disable there.
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post Aug 25 2021, 09:55 AM

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QUOTE(heLL_bOy @ Aug 24 2021, 09:10 PM)
google/cloudflare equal same as TM dns latency which hosted in local.

unless u go for Quad9 or opendns which abit higher which hosted in SG.
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Quad9 actually have servers in Malaysia hosted by TIME/Global Transit Communications

But thanks to Unifi routing somehow it always defaults to SG server instead

I have tried forcing Malaysian servers before
Instead of going through MyIX (like on Maxis or TIME) it goes to SG, routes around and then back to Malaysia. bangwall.gif
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post Aug 25 2021, 02:01 PM

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QUOTE(michaelkkl @ Aug 25 2021, 10:56 AM)
Quad9 actually provided by PCH (AS42) which have PoP in KUL (MyIX, AIMS).
ISP that peer with PCH in MyIX will get Quad9 route via MyIX.

During Quad9 firstly launched in MyIX, I did feedback about TM routing to Quad9.
They replied that TM peering with them in SG but not in KUL.

That is why routing from TM to Quad9 will goes via Equinix SG instead of local MyIX.
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Interestingly, yeah traceroute shows pch.myix but dnslesktest says it’s Global Transit Communications.

PRSXFENG
post Aug 28 2021, 06:24 PM

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QUOTE(wjleong15 @ Aug 28 2021, 06:13 PM)
does vc221-g3v support usb printer?
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I would assume yes since the c5v does
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post Aug 28 2021, 07:08 PM

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QUOTE(wjleong15 @ Aug 28 2021, 06:35 PM)
printer utility use ac1200 v1? or v2 v3?
https://www.tp-link.com/my/support/download/archer-c1200/
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Uhh c1200 isn't the correct model

AC1200 ≠ C1200
You probably want this

https://www.tp-link.com/my/home-networking/...archer-vr1200v/

Which uhh there is no printer utility for... Odd

I never used router printer before so I'll have to see how it works.

Or try the generic utility?

https://www.tp-link.com/en/technology-libra...b-connectivity/

This post has been edited by PRSXFENG: Aug 28 2021, 07:09 PM

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