Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Headache with ISPs, :'(

views
     
abc2005
post Nov 8 2020, 09:19 AM

UNIVERSE is my CATALOGUE
*******
Senior Member
2,079 posts

Joined: Aug 2005



QUOTE(Candy12 @ Nov 8 2020, 01:35 AM)
Our telcos are already building their fibre networks quietly in preparation for fiberization of 5G/4G LTE-A base stations since late 2018 just that they don't want to complete the stretch to homes and premises.

Maxis for example has been planting fibre all over major cities across Malaysia like this:

https://malaysiafiber.blogspot.com/2019/04/...-broadband.html

https://malaysiafiber.blogspot.com/2019/04/...-broadband.html

Banks and large corporations can subscribe DIA(direct internet leased circuits) if they can afford it.
*
Yes that's why I mentioned earlier they acted in silos. The fiberisation efforts are minimal and limited in scope as compared to our wide area of land mass and population.
That's the reason they still receive complaints after complaints from home fibre broadband customers because these telcos still rely on TM infrastructure.

And that's more of the justification to form a consortium among themselves to compete against TM together with TIME and TNB Allo.
YoungMan
post Nov 8 2020, 10:02 AM

Look at all my stars!!
*******
Senior Member
6,799 posts

Joined: Oct 2008
From: Kuala Lumpur



QUOTE(abc2005 @ Nov 8 2020, 02:29 AM)
Actually 5G and fibre broadband investments don't clash with each other. Both of them cater for different array of consumers.
For example, are we going to use 5G as the corporate office backbone network where thousands are connecting to the same network concurrently?
Are we going to expect 5G to cover the connectivity that needs extremely low latency like the banking network system or online gaming?
5G experiments of data rates varies greatly across different countries. 

5G afaik is a much better version of WIFI than current 4G with much wider coverage. And that is all to it. Also, the adoption will mean that new equipment like new phones or devices are needed to connect to 5G network.

The ISP that solely relies on 3/4/5G alone are doomed to saturate themselves with smaller and smaller pie for themselves. 

Personally I prefer the fixed-line fibre broadband for stability and always-on connectivity.
*
I agree. With 5 years down the road and our 4G is still unstable, I don't see 5G replacing our fix broadband at least in the next 3 to 5 years. Fix broadband is still the best.

QUOTE(abc2005 @ Nov 8 2020, 10:19 AM)
Yes that's why I mentioned earlier they acted in silos. The fiberisation efforts are minimal and limited in scope as compared to our wide area of land mass and population.
That's the reason they still receive complaints after complaints from home fibre broadband customers because these telcos still rely on TM infrastructure.

And that's more of the justification to form a consortium among themselves to compete against TM together with TIME and TNB Allo.
*
This should be the way during the formation of HSBB, which is to form a consortium and build the fibre network instead of awarding it to an ISP. But oh well, our country head in the wrong direction back then.
TSSabenarian
post Mar 27 2021, 04:21 PM

Getting Started
**
Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



After months of "fighting", waiting and report to MCMC, finally TM "manage" to make my "dummy address" available and I am able to register Celcom Fiber.. Today TM lay new fibre to my house and Celcom come to configure the router.. Fiber up and running.. currently waiting to change my IP to public..

Celcom 300Mbps:
Attached Image Attached Image

SUSCandy12
post Mar 27 2021, 05:09 PM

Regular
******
Senior Member
1,878 posts

Joined: Apr 2019
QUOTE(Sabenarian @ Mar 27 2021, 04:21 PM)
After months of "fighting", waiting and report to MCMC, finally TM "manage" to make my "dummy address" available and I am able to register Celcom Fiber.. Today TM lay new fibre to my house and Celcom come to configure the router.. Fiber up and running.. currently waiting to change my IP to public..

Celcom 300Mbps:
Attached Image Attached Image
*
What is your review for Celcom? Good so far?

Speedtest reveals you're getting slightly more than your subscribed speed.
jacktiew
post Mar 27 2021, 06:00 PM

Getting Started
**
Junior Member
289 posts

Joined: Sep 2012
QUOTE(Sabenarian @ Mar 27 2021, 04:21 PM)
After months of "fighting", waiting and report to MCMC, finally TM "manage" to make my "dummy address" available and I am able to register Celcom Fiber.. Today TM lay new fibre to my house and Celcom come to configure the router.. Fiber up and running.. currently waiting to change my IP to public..

Celcom 300Mbps:
Attached Image Attached Image
*
Do Celcom provide public IP?
westlife
post Mar 27 2021, 06:03 PM

10k Club
********
All Stars
14,256 posts

Joined: Jan 2011
QUOTE(YoungMan @ Nov 6 2020, 07:32 PM)
It seems so. Because TM do not allow 2 services running at the same time on their infra. That's why nowadays cannot run Maxis and Unifi at the same house anymore.
*
during transition period also cannot?

for example if i want to terminate unifi and sign up celcom, cannot have celcom connected before i terminated unifi? like that will have downtime rite?

worst case if one's area has fibre ports full, during the transition if terminate unifi first, the port maybe taken by others rite?
TruboXL
post Mar 27 2021, 06:06 PM

Keep on keeping on! 👍
******
Senior Member
1,050 posts

Joined: Jan 2016
From: Land of floods, Kota Tinggi


Singapore 99 years lease think far ahead
TSSabenarian
post Mar 27 2021, 06:07 PM

Getting Started
**
Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(jacktiew @ Mar 27 2021, 06:00 PM)
Do Celcom provide public IP?
*
Yes, upon request. Need to establish the fiber connection first then call Celcom to change to public IP..
SUSCandy12
post Mar 27 2021, 06:07 PM

Regular
******
Senior Member
1,878 posts

Joined: Apr 2019
QUOTE(jacktiew @ Mar 27 2021, 06:00 PM)
Do Celcom provide public IP?
*
Yes including Allo City Broadband upon request and proper justification.

Got few forumers already say they converted to public IP based account.
TSSabenarian
post Mar 27 2021, 06:20 PM

Getting Started
**
Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(Candy12 @ Mar 27 2021, 05:09 PM)
What is your review for Celcom? Good so far?

Speedtest reveals you're getting slightly more than your subscribed speed.
*
so far so good.. Torrent is working straight away, good speed as well. Game ping is almost similar with last time I use Unifi..
SUSCandy12
post Mar 27 2021, 06:21 PM

Regular
******
Senior Member
1,878 posts

Joined: Apr 2019
QUOTE(Sabenarian @ Mar 27 2021, 06:20 PM)
so far so good.. Torrent is working straight away, good speed as well. Game ping is almost similar with last time I use Unifi..
*
You taking that RM129 300M 6 months rebate offer?

What router they gave you? TP-Link AX-10 WiFi 6 router?
TSSabenarian
post Mar 27 2021, 06:33 PM

Getting Started
**
Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(Candy12 @ Mar 27 2021, 06:21 PM)
You taking that RM129 300M 6 months rebate offer?

What router they gave you? TP-Link AX-10 WiFi 6 router?
*
Yes, the router is TP-Link AX1500.. Im not really use wifi6 because my PC and laptop dont have wifi6 support. My main PC always use LAN cable.. laptop for opis work so normal wifi is enough..

Im never heard that promo, currently my plan is RM 119 for first 3 months..after that RM140..
SUSCandy12
post Mar 27 2021, 06:40 PM

Regular
******
Senior Member
1,878 posts

Joined: Apr 2019
QUOTE(Sabenarian @ Mar 27 2021, 06:33 PM)
Yes, the router is TP-Link AX1500.. Im not really use wifi6 because my PC and laptop dont have wifi6 support. My main PC always use LAN cable.. laptop for opis work so normal wifi is enough..

Im never heard that promo, currently my plan is RM 119 for first  3 months..after that RM140..
*
Maybe I misrecall, yeah RM119 with first 3 months rebate.
YoungMan
post Mar 27 2021, 09:05 PM

Look at all my stars!!
*******
Senior Member
6,799 posts

Joined: Oct 2008
From: Kuala Lumpur



QUOTE(westlife @ Mar 27 2021, 07:03 PM)
during transition period also cannot?

for example if i want to terminate unifi and sign up celcom, cannot have celcom connected before i terminated unifi? like that will have downtime rite?

worst case if one's area has fibre ports full, during the transition if terminate unifi first, the port maybe taken by others rite?
*
You have to use porting process. That is you register with new provider and submit transfer ID to TM. Your Unifi will run until the day the new ISP comes and install the service. It's like MNP.
westlife
post Mar 27 2021, 09:11 PM

10k Club
********
All Stars
14,256 posts

Joined: Jan 2011
QUOTE(YoungMan @ Mar 27 2021, 09:05 PM)
You have to use porting process. That is you register with new provider and submit transfer ID to TM. Your Unifi will run until the day the new ISP comes and install the service. It's like MNP.
*
I see. Thanks.

For DiGi, needs to go to DiGi store to do rite?

Same for celcom?
YoungMan
post Mar 27 2021, 09:41 PM

Look at all my stars!!
*******
Senior Member
6,799 posts

Joined: Oct 2008
From: Kuala Lumpur



QUOTE(westlife @ Mar 27 2021, 10:11 PM)
I see. Thanks.

For DiGi, needs to go to DiGi store to do rite?

Same for celcom?
*
Yes. I don't know if there is any agent can do the whole process including submitting transfer ID to TM. So better do at center.
westlife
post Mar 27 2021, 09:52 PM

10k Club
********
All Stars
14,256 posts

Joined: Jan 2011
user posted image
miloaisdino
post Mar 28 2021, 04:15 PM

Regular
******
Senior Member
1,418 posts

Joined: Jul 2015
QUOTE(Candy12 @ Nov 7 2020, 06:52 PM)
The decision is quite silly actually then, why in the first place they supply a 4-port fibre modem(ONT) to customers then if their policy is only to restrict 1 ISP per premise.

Even Google Fiber Jack, France SFR, TNB Allo also supply single port mini ONT only to their customers.

4-port fibre modem(ONT) more opportunity to pocket money in tenders?

The reason why Nucleus Connect Singapore provides a 4 port ONT(only 4 ethernet ports with no phone jacks)  was because they allowed upto 4 simultaneous ISPs per fibre modem each supplying their own routers.

If you only allow 1 ISP per premise at any time, why you supply a 4 port ONT?
This contradicts the reason between both ways.

Just be frank, they don't want customers to switch easily and they want to monopolize the line prioritizing their own Unifi brand.

The other reason is that Unifi routers will use port 1 of the 4 ports while other competing ISPs use port 2.
Port 1 will be capped higher than your subscribe plan while port 2 which is for other ISPs will always be capped exactly as your subscribed plan giving you a "buffer bloat" effect which results in speeds lower than what you subscribe because of TCP overheads.

If they were to be like TNB allo all ISPs including its own City Broadband use only 1 single ethernet port, then everyone gets the same treatment and rule without the "buffer bloat" condition which only applies to ethernet port 2. 

These are TM's dirty monopolistic tricks to make their own Unifi brand look better than its competitors sharing their network.
*
then the nucleus connect model was "scrapped" later.. isps preferred to pool their resources at layer 1 (lastmile dark fibre) rather than layer 2/3 (common OLT). in the first place sg has guaranteed 2 fibre strands and port per household, so its possible to have 2 ONT running simultaneously (and up to 10gbps each)
PRSXFENG
post Mar 28 2021, 05:10 PM

Look at all my stars!!
*******
Senior Member
2,608 posts

Joined: Nov 2020


QUOTE(Candy12 @ Nov 7 2020, 06:52 PM)
The decision is quite silly actually then, why in the first place they supply a 4-port fibre modem(ONT) to customers then if their policy is only to restrict 1 ISP per premise.

Even Google Fiber Jack, France SFR, TNB Allo also supply single port mini ONT only to their customers.

4-port fibre modem(ONT) more opportunity to pocket money in tenders?

The reason why Nucleus Connect Singapore provides a 4 port ONT(only 4 ethernet ports with no phone jacks)  was because they allowed upto 4 simultaneous ISPs per fibre modem each supplying their own routers.

If you only allow 1 ISP per premise at any time, why you supply a 4 port ONT?
This contradicts the reason between both ways.

Just be frank, they don't want customers to switch easily and they want to monopolize the line prioritizing their own Unifi brand.

The other reason is that Unifi routers will use port 1 of the 4 ports while other competing ISPs use port 2.
Port 1 will be capped higher than your subscribe plan while port 2 which is for other ISPs will always be capped exactly as your subscribed plan giving you a "buffer bloat" effect which results in speeds lower than what you subscribe because of TCP overheads.

If they were to be like TNB allo all ISPs including its own City Broadband use only 1 single ethernet port, then everyone gets the same treatment and rule without the "buffer bloat" condition which only applies to ethernet port 2. 

These are TM's dirty monopolistic tricks to make their own Unifi brand look better than its competitors sharing their network.
*
Yeah I’ve seen this in action
I myself use maxis fiber in an area with maxis infrastructure, port 1 of the ONT is used, I get around 38Mbps on Speedtest, nicely above 30Mbps.

But then, I have a relative using Maxis fiber with unifi infrastrcture, port 2 of the ONT used, 28Mbps, no more. Never 30Mbps.

Hence the unfairness

Actually, why has no one taken this up to higher ups about this unfair behavior by unifi? Like start a petition or something. Or has all the ISP’s been bullied to accept this contract by unifi?
SUSCandy12
post Mar 29 2021, 05:35 PM

Regular
******
Senior Member
1,878 posts

Joined: Apr 2019
QUOTE(miloaisdino @ Mar 28 2021, 04:15 PM)
then the nucleus connect model was "scrapped" later.. isps preferred to pool their resources at layer 1 (lastmile dark fibre) rather than layer 2/3 (common OLT). in the first place sg has guaranteed 2 fibre strands and port per household, so its possible to have 2 ONT running simultaneously (and up to 10gbps each)
*
It's the Malaysian government's fault to allow TM to monopolize the wholesale fibre infra in Malaysia by subsidizing them with their RM10B HSBB buildout.

At the same time, they allowed TM to operate their own consumer RSP UniFi brand to compete with other players on the HSBB.

This open access structure and idea is a total FAILURE to begin with as it allows the wholesale operator to favor its own ISP brand and dictate others with its pricing structure/implementation.

3 Pages < 1 2 3 >Top
 

Change to:
| Lo-Fi Version
0.0209sec    0.16    6 queries    GZIP Disabled
Time is now: 7th December 2025 - 06:45 AM