- I decided to apply for Celcom home Fiber. 31st Oct, I went to Celcom center (Menara Atlan) to register my interest. They will check with TM team first becos my case is special (address is sharing between many tenants) They ask me to wait several days for any update.
- Celcom contacted me on 4th Nov and forwarded the email from TM team to me. In the email again mentioning my address already have active account with Unifi. TM asking me to go to TM point to solve the issue.
- Went to TM Point @Menara TM and show them the email.. And of cos after checking with my IC no, TM said NO active account under my name. I called the Celcom CS to speak with TM CS. TM CS ask Celcom to create "dummy address" so they can install fiber on that address.
- Celcom mentioning he is arranging someone from TM to visit to my place. to verifying bla bla... the process will take time.
- Celcom called me today, the TM will not come to my place.. not possible to install Unifi and Celcom at the same address (WTF
- I went to MenaraTM again, need to explain again to the CS my situation
- Come back to me and give me report no
- and well.. need to wait 7-14 days for any update..
This post has been edited by Sabenarian: Nov 6 2020, 04:13 PM
Nov 6 2020, 04:10 PM, updated 5y ago
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