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 Headache with ISPs, :'(

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PRSXFENG
post Mar 28 2021, 05:10 PM

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QUOTE(Candy12 @ Nov 7 2020, 06:52 PM)
The decision is quite silly actually then, why in the first place they supply a 4-port fibre modem(ONT) to customers then if their policy is only to restrict 1 ISP per premise.

Even Google Fiber Jack, France SFR, TNB Allo also supply single port mini ONT only to their customers.

4-port fibre modem(ONT) more opportunity to pocket money in tenders?

The reason why Nucleus Connect Singapore provides a 4 port ONT(only 4 ethernet ports with no phone jacks)  was because they allowed upto 4 simultaneous ISPs per fibre modem each supplying their own routers.

If you only allow 1 ISP per premise at any time, why you supply a 4 port ONT?
This contradicts the reason between both ways.

Just be frank, they don't want customers to switch easily and they want to monopolize the line prioritizing their own Unifi brand.

The other reason is that Unifi routers will use port 1 of the 4 ports while other competing ISPs use port 2.
Port 1 will be capped higher than your subscribe plan while port 2 which is for other ISPs will always be capped exactly as your subscribed plan giving you a "buffer bloat" effect which results in speeds lower than what you subscribe because of TCP overheads.

If they were to be like TNB allo all ISPs including its own City Broadband use only 1 single ethernet port, then everyone gets the same treatment and rule without the "buffer bloat" condition which only applies to ethernet port 2. 

These are TM's dirty monopolistic tricks to make their own Unifi brand look better than its competitors sharing their network.
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Yeah I’ve seen this in action
I myself use maxis fiber in an area with maxis infrastructure, port 1 of the ONT is used, I get around 38Mbps on Speedtest, nicely above 30Mbps.

But then, I have a relative using Maxis fiber with unifi infrastrcture, port 2 of the ONT used, 28Mbps, no more. Never 30Mbps.

Hence the unfairness

Actually, why has no one taken this up to higher ups about this unfair behavior by unifi? Like start a petition or something. Or has all the ISP’s been bullied to accept this contract by unifi?
PRSXFENG
post Mar 29 2021, 07:16 PM

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QUOTE(Candy12 @ Mar 29 2021, 05:35 PM)
It's the Malaysian government's fault to allow TM to monopolize the wholesale fibre infra in Malaysia by subsidizing them with their RM10B HSBB buildout.

At the same time, they allowed TM to operate their own consumer RSP UniFi brand to compete with other players on the HSBB.

This open access structure and idea is a total FAILURE to begin with as it allows the wholesale operator to favor its own ISP brand and dictate others with its pricing structure/implementation.
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Luckily we are getting competitors like TIME and TNB Allo now that actually use their own Infrastructure

 

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