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 Headache with ISPs, :'(

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TSSabenarian
post Nov 6 2020, 04:10 PM, updated 5y ago

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123 posts

Joined: Jul 2006
From: KL, Malaysia.



My almost full early chronology is here: https://forum.lowyat.net/index.php?showtopi...post&p=98687370

- I decided to apply for Celcom home Fiber. 31st Oct, I went to Celcom center (Menara Atlan) to register my interest. They will check with TM team first becos my case is special (address is sharing between many tenants) They ask me to wait several days for any update.
- Celcom contacted me on 4th Nov and forwarded the email from TM team to me. In the email again mentioning my address already have active account with Unifi. TM asking me to go to TM point to solve the issue.
- Went to TM Point @Menara TM and show them the email.. And of cos after checking with my IC no, TM said NO active account under my name. I called the Celcom CS to speak with TM CS. TM CS ask Celcom to create "dummy address" so they can install fiber on that address.
- Celcom mentioning he is arranging someone from TM to visit to my place. to verifying bla bla... the process will take time.
- Celcom called me today, the TM will not come to my place.. not possible to install Unifi and Celcom at the same address (WTF ranting.gif ranting.gif ranting.gif )
- I went to MenaraTM again, need to explain again to the CS my situation vmad.gif vmad.gif vmad.gif .. I called the Celcom CS and let him to speak to TM CS. after bla .. bla.. Celcom CS said TM is the one need to create the "Dummy Address". When the address is available in the system, only that Celcom can pick that address to do the installation.. WTF.. that day TM said otherwise mad.gif mad.gif mad.gif I said I want to solve my problem today. I also mention I open a report to MCMC as well. She disappear a while to see her boss.
- Come back to me and give me report no
Attached Image
- and well.. need to wait 7-14 days for any update.. bangwall.gif

This post has been edited by Sabenarian: Nov 6 2020, 04:13 PM
TSSabenarian
post Mar 27 2021, 04:21 PM

Getting Started
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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



After months of "fighting", waiting and report to MCMC, finally TM "manage" to make my "dummy address" available and I am able to register Celcom Fiber.. Today TM lay new fibre to my house and Celcom come to configure the router.. Fiber up and running.. currently waiting to change my IP to public..

Celcom 300Mbps:
Attached Image Attached Image

TSSabenarian
post Mar 27 2021, 06:07 PM

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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(jacktiew @ Mar 27 2021, 06:00 PM)
Do Celcom provide public IP?
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Yes, upon request. Need to establish the fiber connection first then call Celcom to change to public IP..
TSSabenarian
post Mar 27 2021, 06:20 PM

Getting Started
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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(Candy12 @ Mar 27 2021, 05:09 PM)
What is your review for Celcom? Good so far?

Speedtest reveals you're getting slightly more than your subscribed speed.
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so far so good.. Torrent is working straight away, good speed as well. Game ping is almost similar with last time I use Unifi..
TSSabenarian
post Mar 27 2021, 06:33 PM

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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(Candy12 @ Mar 27 2021, 06:21 PM)
You taking that RM129 300M 6 months rebate offer?

What router they gave you? TP-Link AX-10 WiFi 6 router?
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Yes, the router is TP-Link AX1500.. Im not really use wifi6 because my PC and laptop dont have wifi6 support. My main PC always use LAN cable.. laptop for opis work so normal wifi is enough..

Im never heard that promo, currently my plan is RM 119 for first 3 months..after that RM140..
TSSabenarian
post Mar 30 2021, 02:10 PM

Getting Started
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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(alucard89 @ Mar 30 2021, 01:35 PM)
Did your area had any reserved port queue?
I was considering for celcom but no coverage it seems for the newly installed DP just in front of the house
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I'm not really sure with queue. btw if newly installed DP, I think it will take time to it available to other ISP than UNIFI.. but you can try ask in TM point like what I did last time..


 

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