QUOTE(hakkai0810 @ Oct 2 2021, 09:52 AM)
SST being charged in my statement. Paid the statement balance tgt with SST.
When call to call centre and ask for card cancellation, the cs say SST will not be refunded and once SST being charged to the card, even if you call for cancellation you will still have to pay for the sst.
I thought SST is charging advance and no need to pay if you cancel the card without using the card once SST being charged?
Anyone experiencing the same ? Thanks in advance.
When call to call centre and ask for card cancellation, the cs say SST will not be refunded and once SST being charged to the card, even if you call for cancellation you will still have to pay for the sst.
I thought SST is charging advance and no need to pay if you cancel the card without using the card once SST being charged?
Anyone experiencing the same ? Thanks in advance.
QUOTE(hakkai0810 @ Oct 2 2021, 10:51 AM)
Thanks for the reply. Yeah, when i tell this to cs. CS say "Affin have their own tnc for SST". However, cs say will proceed cancellation and seek for mgmt approval to refund paid SST. Lets see how it goes. Didnt expect Affin so strict on "refund the paid sst on unused cancelled card" 
affin has retention offer for card termination. perhaps can try get for this.

QUOTE(cybpsych @ Apr 23 2021, 10:30 AM)
Oct 2 2021, 04:54 PM

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