Which no. that you called? I also have strong feeling mine is rejected too.

‭03 8230 2222‬
Please call during the office hours. Choose language the follow the option until credit card, check application status.

Just receive at 5am

RM0.00 We thank you for your interest in our Affinbank credit card however we wish to inform that your application has not been successful.

maybe you own too many cc already?

1.Some others bank new credit card approved recently
2.Working at high risk industry- strong retrenchment
3.Work with current employer shorter than 2-3 years



Do you fall in any point of these?

I am Maybank NTB CC holder recently. However, last year i manage to secure 8 banks CC within 3 months period.

High risk industry - erm i dont think so.

Current employer - 5 years

Applied too many credit facilities in the past few months.
High outstanding balance as at 31/7/2020 as you were playing too many games but not willing to pay extra before next monthly statements were issued!

i see
when i check
"your information does not match our record"

It's either their approval system didn't put in AFFIN Duo card or it's a strict approval process.

Just checked with the IVR, confirmed that application is successful

Do you have eCCRIS? Mind to check where the location approve yours application?

Mine was not AFFIN HQ address. Is the AFFIN Branch location nearby. So I believe it is process/reject/approve by AFFIN branch instead of HQ.

Status is still pending and I used another phone no. to call but IVR is not able to capture my NRIC no., so it was directed to CS.

Reminder for others, whenever you are checking the application status using IVR, use the no. you used for registration. Otherwise, just let it connect to a human speaking CS but you will need to go through verification questions.

My CCRIS is also still pending... However, my intuition tells me I won't get through this round. My hire purchase loan just approved in July though amount is not great and unfortunately I have a "1" in my CCRIS recently as I forgot to pay my Citibank card on time. Blame myself for the carelessness. Let's see.

I think CCRIS just for their reference only. Even you got 100% clean "0" on your CCRIS. It does not promise you will get approval I think.

Depends on your profile. I think your profile is strong enough

Hope they process my application before CCRIS updated this month. My outstanding is high as on 31/08/2020... haha

Mine put branch name too

On the contrary, I hope August can be updated soon. My outstanding is lower.
You were asking for the branch details, mine shows Main Branch Wisma SPK on eCCRIS.

Haha my 31/7 outstanding balance a bit high, but 31/8 outstanding balance / approved credit limits is less than 4%. So I may apply only next week.

How to check your Credit Card application via IVR?

Call 03-8230 2222
Choose your preferred language 1 for Malay 2 for English
Press 1 for Personal Account 2 for Corporate Account
Press 2 for credit card
Press 1 to check card application
Enter 12-digits ID number
Press 1 to confirm

If your application has been submitted you will hear "We are still working on your application..."

If your application hasn't been submitted yet, it will tell you your information does not match with our system...

**It is suggested to use the phone number that you filled in during the application, otherwise you will be redirected to speak directly to the human CS.

Just for you all reference on how to check the status.

This post has been edited by jiaen0509: Sep 4 2020, 09:47 AM

To add on, call using the no. you put in for application form. Otherwise, once you press 1 to confirm, it will not be able to proceed and straight connecting you to a CS. Just now the CS told me about this, that's the reason why my call was forwarded to her.

Look like AFFIN is approve/reject by the branch instead of HQ. No idea how AFFIN credit facilities work.

Added.

May I just ask for the CCRIS report, can I apply it online (I found the documents needed to fill up and send) or I still have to go to BNM or AKPK to sign up? If I do online apply, does it mean that's the only a time off/report to be sent to me?