LOL, Proton totally has no confidence in their vehicles at all.  My Saga SE had done its 1st (1,000km) service on April 2011.  Since the car was very little used, it only clocked its 4,850km mileage this week (June 2012).  So, I went to the service centre intending to do the next 5,000km service.  Instead, I was told to pay the RM75 labor charge since I've exceeded 1 year from the last service.  I don't mind paying that RM75, but was also told that my warranty will be void since I had missed my 6-monthly servicing schedule.

I don't understand the logic because why should I send for engine oil change when the mileage is still less than 4,000km from the last service, despite being over 1 year period.  I'm sure Proton and/or its dealers would also not change the engine oil for all their unsold vehicles in their warehouses every 3 months. 

Since my warranty is now void, I'll just forgo with doing my servicing at the Proton Service Centre, but will instead do it at outside shop where I can also have my choice of engine oil instead of just the PETRONAS engine oil only.

I was contemplating to trade-in for a Preve because I was attracted by the CFE engine and also since my current Saga SE is problem free, thus assuring me some confidence in Proton vehicles.  But now since their warranty policy is so inflexible, I'll just drop this idea altogether and they will stand to lose 1 loyal customer.  Sigh......

I thought most manufacturer have this kind of practice? Oil change interval based on mileage or certain period whichever comes first?

Reverse sensor and lamp does not work when i change the gear into reverse mode for Proton Saga BLM.
Csn someone help me?

any one can explain how to complain to proton. send to icare had no meaning. what will be their new ceo email?

Yes, most if not all car manufacturers practice this.  It is their unscrupulous means of sucking you dry.  Imagine you have to pay for 4 servicing every year just to comply to their warranty terms, despite not even reaching the due mileage.  It just doesn't make sense to me.  What if the car owner suddenly gets posted overseas for job assignment for 1 year?  How is he going to return to do the 3-monthly servicing?  Besides, with modern advance technology in engine oil research, how bad can the engine oil deteriorate within 1 year, especially if it is not being used? 

Previously, my RENAULT was also under utilized at only 2,000km mileage for the 1st year.  Even when I brought it to their authorized workshop for the 2nd service after 1 year, the mechanic even commented: "Is this a showroom vehicle? Why so low mileage?"  Yet, they still did not void my warranty but even replaced my alternator for free in the 2nd year.  Anyway, so much for PROTON.  I doubt I'll ever buy a second PROTON again.

i wanna know whether proton have spare parts for bumper n right side tail lamp for preve? n does insurance claim need as long as 3-4 week??

---

Added on July 5, 2012, 7:09 pmYesterday mom's car accident. Made police report after tat. Today morning bring to tmn Midah proton workshop. They say dun wan do. Ask go proton shah alam do. Shah alam there din even c car n say 1 month waiting period. So called the center of excellence. Then went to c sa who sold us the car.. Sa bring to 1 workshop which he said to b authorized. But then the workshop din even do n sent to other workshop in old klang road without our knowledge. Jus only jus now they say can't do unless repair without insurance in 2 days. Then workshop themselves say they r not authorized center...... So now I wanna know where to repair... How to buy proton car in future... Now can't even claim insurance to repair....          

Hi Guys,

I have a problem with my car having strange noise from the back. When i stop there for awhile, my car seems to have gas pumping into engine..."shoo" "shoo"... sometimes even feel like some1 knocking my car.. when i stop... *2-3minute pass*

Can I know whats wrong with my car?

Driving Proton Preve..not even reach 1k mileage..