QUOTE(winners8 @ Jun 21 2012, 07:14 PM)
LOL, Proton totally has no confidence in their vehicles at all. My Saga SE had done its 1st (1,000km) service on April 2011. Since the car was very little used, it only clocked its 4,850km mileage this week (June 2012). So, I went to the service centre intending to do the next 5,000km service. Instead, I was told to pay the RM75 labor charge since I've exceeded 1 year from the last service. I don't mind paying that RM75, but was also told that my warranty will be void since I had missed my 6-monthly servicing schedule.
I don't understand the logic because why should I send for engine oil change when the mileage is still less than 4,000km from the last service, despite being over 1 year period. I'm sure Proton and/or its dealers would also not change the engine oil for all their unsold vehicles in their warehouses every 3 months.
Since my warranty is now void, I'll just forgo with doing my servicing at the Proton Service Centre, but will instead do it at outside shop where I can also have my choice of engine oil instead of just the PETRONAS engine oil only.
I was contemplating to trade-in for a Preve because I was attracted by the CFE engine and also since my current Saga SE is problem free, thus assuring me some confidence in Proton vehicles. But now since their warranty policy is so inflexible, I'll just drop this idea altogether and they will stand to lose 1 loyal customer. Sigh......
I thought most manufacturer have this kind of practice? Oil change interval based on mileage or certain period whichever comes first?I don't understand the logic because why should I send for engine oil change when the mileage is still less than 4,000km from the last service, despite being over 1 year period. I'm sure Proton and/or its dealers would also not change the engine oil for all their unsold vehicles in their warehouses every 3 months.
Since my warranty is now void, I'll just forgo with doing my servicing at the Proton Service Centre, but will instead do it at outside shop where I can also have my choice of engine oil instead of just the PETRONAS engine oil only.
I was contemplating to trade-in for a Preve because I was attracted by the CFE engine and also since my current Saga SE is problem free, thus assuring me some confidence in Proton vehicles. But now since their warranty policy is so inflexible, I'll just drop this idea altogether and they will stand to lose 1 loyal customer. Sigh......
Jul 5 2012, 09:38 AM

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