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 Digi Fans Club & Enquiries V18, Let's Inspire

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YoungMan
post Jan 21 2023, 01:53 PM

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QUOTE(Agent001 @ Jan 21 2023, 09:44 AM)
Dear all

Looking to port over to Digi from Maxis postpaid.

Do I just walk in to Digi, or should I go to Maxis first? Bills all paid, of course with the difference in billing Date etc, there is some charges to be paid ( I have auto debit subscribed).

Would like to avoid going to Maxis at all if possible.

Thanks for advice in advance.
*
Can just walk in to Digi and register the port in. Then respond accordingly to the Maxis SMS and bill payment. There will be final prorated Bill to pay.
YoungMan
post Jan 29 2023, 11:24 AM

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QUOTE(UmbrellaHill @ Jan 27 2023, 08:42 PM)
Damn. I nearly topped up RM50 to my NEXT number just when I saw this. I converted my old SIM for the sole purpose of getting NEXT 40 + RM5 booster just now, but it's on the old plan apparently? What?? Bruh.

So now what? Do I have to buy a fresh SIM or can I ask Digi CS to change it? (I mean I know the answer is probably the former tbh...) Disappointing from Digi. Wouldn't this count as false advertising?
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I think no harm to try ask Digi CS to change it. Or you check in *128 and see if can change to new Digi next.

QUOTE(JLA @ Jan 28 2023, 09:06 PM)
user posted image
celcom digi bhd with maxis MOCN tower
umobile dont want using this tower.
*
How to check if specific area already uses this tower?

YoungMan
post Feb 20 2023, 04:18 PM

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QUOTE(Angry Clerk @ Feb 20 2023, 12:32 PM)
anyway to get rm1-2 credit ? just need some money to reply MNP out message ... current balance 0.00
*
Ask friend to transfer credit to you.
YoungMan
post Feb 25 2023, 09:50 PM

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QUOTE(cannavaro @ Feb 25 2023, 01:40 PM)
I wanted to port out from Digi. During the process, Digi CS called me and asked why I want to port out and all.
To cut it short, Digi counter offered. Told me there is no contract and I can try this new package first, if I'm not happy can switch to another telco.
I accepted. I checked in MyDigi app and saw there is a 1 year contract. I immediately wrote to Digi via the app, asking about the promised no contract and told them I want it in black and white
The staff replied saying there's no contract but there is a special tagging on my account, if I want to switch I have to contact them first to remove the tagging.
Basically the tagging is another chance for them to convince me not to port out.

How legit is this?
*
No B&W how do you claim no contract? So months down the road when you want to port out, Digi will tell you that your plan has 1 year contract and you cannot counter them.
YoungMan
post Feb 27 2023, 08:33 AM

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QUOTE(axxer @ Feb 27 2023, 12:34 AM)
Whats the cheapest way to mnp to digi? Previously got digi tapp, literally free just need to wait for sim postage. But they've quietly closed it down since merger with celcom completed. I think few ppl that uses tapp is now auto migrated to digi prepaid. I missed the boat.

Not sure if their service center would charge for mnp if do it there but that cost petrol and time to travel. Closes digi service center is like 1h away.

Kedai ustaz might charge unofficially for rm10 for the sim/mnp service.

Online mnp on digi website, while the sim the mnp service and the postage is free they're forcing to buy 1 month internet plan, cheapest is rm15.
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MNP in service centre is foc. Only deeler usually charge RM10 or ask you to reload RM30.
If I were you, rather than waste petrol and time to travel 1 hour, just port in through online.
YoungMan
post Mar 4 2023, 10:37 PM

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QUOTE(kmrdeva @ Mar 3 2023, 12:09 AM)
Not really that much faster than 4G anyway, was not impressed.

Did a speed test this morning on my iphone and the 5G result (4 bars i.e. full) was 409mbps down and 30mbps up. In Bayan Baru, Penang island.
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I wonder if our current 5g spectrum is enough... 5 years down the road more and more people will be using 5G phones and DNB once said we will get 100mbps minimum at cell edge.

QUOTE(Hummingbird @ Mar 3 2023, 10:31 AM)
Not sure what the current madani government will do with it. They can’t let the DNB to go toward loss-making too as the damaged is done by the previous government. Technically DNB is still owned by government…
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They can privatise it and let the telcos take control of remaining 30% shares. Then all they got to do is just play the role as regulator.

QUOTE(sonicmaster @ Mar 4 2023, 08:21 PM)
Is digi using the same port of unifi for landed house?
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If you are talking about Digi fibre, yes they rent from TM, Time and DNB.

QUOTE(miyakochan89 @ Mar 4 2023, 09:03 PM)
Oh damn it…. Either I live with it or port out huh…
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You will slowly adjust to it and forget about the red dot.
YoungMan
post Mar 6 2023, 08:00 PM

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QUOTE(RallyNight @ Mar 6 2023, 06:50 PM)
I changed get the red dot instantly, i give up
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Just pretend to forget about the red dot.
YoungMan
post Mar 12 2023, 11:11 AM

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QUOTE(RDoe @ Mar 11 2023, 11:17 PM)
Came across this

https://tinyurl.com/2p8279rm

Does it mean I can port from Celcom to Digi easily? Won't have any issue if rejected coz I can still settle any required resubmission at the same place?
*
Should be able to. Hope someone who have tried can give their comment.

QUOTE(Underhill @ Mar 12 2023, 12:57 AM)
Folks, recently ported in to Digi and noticed that I can no longer 'easily' receive international SMS (e.g. Telegram verification SMS, office VPN etc.). Anyone encounter the same?
*
How recent? If just port in, give it a few days.
YoungMan
post Mar 13 2023, 08:16 PM

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QUOTE(19 Degree South @ Mar 12 2023, 11:36 PM)
This digi is something  not right. i called and said i wanna port out by end of this month coz no 5g for my 60 postpaid plan. Then two days ago they went to,increase  another 10g of data for me. now i got 90g of data for fark?lol
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I thought postpaid now get 5G until end of April?
And what's the reason to call and inform them you're gonna port out, if not for some counter offer?

This post has been edited by YoungMan: Mar 13 2023, 08:16 PM
YoungMan
post Mar 19 2023, 11:42 AM

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QUOTE(nders @ Mar 18 2023, 11:21 PM)
I just changed to NEXT RM15 for 6GB accidentally a few months ago. regretted a lot for first month, but next month suddenly pop up a Box of Surprise of RM10 for 5GB auto-renew unlimited social. with digi loyalty extra 6GB. NOICE. very worth.

the RM15 for 6GB kinda sux though if dont have the BOS.
*
If currently subscribe to super long life, will changing plan void the subscription?
YoungMan
post Mar 20 2023, 08:25 PM

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QUOTE(dgboy @ Mar 20 2023, 05:06 PM)
Update: there are three legacy DG prepaid plans that cannot switch to Next if the current validity is more than 60 days:

Best Prepaid 2017

Best Prepaid v4

Prepaid Live
*
Thank you. Long way to go for my sim validity. By then there will be other offer coming out perhaps.
YoungMan
post Mar 24 2023, 03:05 PM

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QUOTE(aeiou228 @ Mar 24 2023, 12:51 PM)
Thank you for your reply.
Apparently, Digi CS informed me that if my prepaid line is inactive, it will be No Service when abroad. Perhaps I need to double confirm with another Digi CS agent on this matter. But I'm ok with No Service, I can switch on VoWIFI for incoming SMS and voice calls.
To prevent leakage of international roaming charges. I ported in to Digi prepaid from Maxis postpaid due to roaming leakages (Maxis refunded me anyway).
VoWIFI is indeed my only method to receive free incoming voice calls directly to my phone number while abroad and it will work even if the line is inactive. Though the uptime for VoWIFI is not 100%.
*
Just have minimum credit like RM1 on the prepaid line, then there won't be any serious charges. It can't go negative.
YoungMan
post Apr 23 2023, 03:03 PM

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QUOTE(Chastain @ Apr 23 2023, 07:00 AM)
For more than 10 years I always got SMS reminder a month BEFORE termination.
Now, suddenly...no more notice.
Early April was the last time my number still active.
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QUOTE(Eugenettj @ Apr 23 2023, 08:56 AM)
Where did you all go and redeem your grab points now? Recently just realised that the point redeemed can't be more than the daily limit of RM1.5k.

So meaning those post of people redeeming iPhone with 1mil points are fake?
*
Still want the number, better go to centre and get it back as postpaid.

This post has been edited by YoungMan: Apr 23 2023, 03:03 PM
YoungMan
post Apr 29 2023, 12:50 PM

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QUOTE(yeeyew @ Apr 28 2023, 09:06 PM)
just port in to Digi last week. Just wonder how do I deactivate the call waiting service? Couldn't find useful tips on their self-help website.
*
Usually it's in your phone settings to turn off call waiting.
YoungMan
post May 1 2023, 09:48 PM

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QUOTE(powerwoot @ May 1 2023, 08:17 PM)
I am on postpaid 40, and my contract supposed to end yesterday. Already replied to sms that I am no longer wanted to get free 25Gb quota with contract few days ago. Received SMS that my request in process. And yesterday evening received SMS that I am granted 5GB monthly recurring for 12month which of course I am automatically extended the contract. The extension is not under my consent at all. Dirty trick to keep customer by tied into contract. Tomorrow will contact them again as today is public and no one is replying to my request so far.
*
Dirty trick indeed. Call up tehir CS to reverse the contract. If fail then bring in MCMC.
YoungMan
post May 15 2023, 04:43 PM

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QUOTE(azhar75 @ May 15 2023, 03:37 PM)
Very tiring need to MANUALLY activate the #5G_is_fake feature every 30 days...

user posted image
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Just stay on 4G since 5G_is_fake.
YoungMan
post Jun 4 2023, 01:06 PM

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Any way to unsubscribe monthly renewal plan if account expired and under grace period?
YoungMan
post Jun 28 2023, 08:32 PM

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QUOTE(WaCKy-Angel @ Jun 28 2023, 12:12 PM)
Might as well change to Unifi Mobile at half priced? Default got 5G.
Data unlimited but i think got speed cap
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How low is the speed cap? If 3mbps 6 mbps, better just use 4g.

QUOTE(Steponlego @ Jun 28 2023, 08:21 PM)
trying to port out from digi but not getting the confirmation sms. number is active.

anything i can do to make them send sms again?
*
Resubmit the port out request.
YoungMan
post Jul 4 2023, 02:57 PM

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QUOTE(aska123 @ Jul 4 2023, 02:42 PM)
My area, Digi and Celcom 1 - 2 bar. Data sometime drop until E. everytime i need change flight mode and change back only will have that 2 bar back.
Just tried used Hotlink, Hotlink Full Bar.
Maybe just port out.

Any idea if MNP out is there any issue to received TAC or other sms ?
*
Problem to receive TAC may or may not happen for the first 1 to 3 days when you port out. After that everything back to normal.
Just go for Hotlink, no 5G no problem, as I believe discussion should be done in few months time.

This post has been edited by YoungMan: Jul 4 2023, 02:58 PM
YoungMan
post Jul 4 2023, 08:01 PM

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QUOTE(aska123 @ Jul 4 2023, 05:13 PM)
Cause their line fastest ?  rclxub.gif

But no doubt i tried their link with my colleagues phone, the speed is smooth and line is clear.

Digi keep dropping non stop. 50% of the time i cant hear the other side. Been  highlight since 2021 and they keep mention is in their next year improvement plan until 2023 still next year improvement plan lol

Tomorrow will go hotlink do mnp.
*
I complain since 2017 of poor indoor coverage until mid 2022, and finally gave up. The reason why it took me so long was that my previous workplace has good wifi and I can use Wifi calling. Less than 1 hour after I walk out from Hotlink Store, Digi called and persuaded me to stay. I just tell them to go fly kite with their promo and fix the shitty line.

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