It normal. telco blame bank. bank blame telco. check with bank first.

Bank will not want to take responsibility. Been there done that with Air Selangor (via JomPay and Maybank).
Paid the wrong amount to Air Selangor. Asked Maybank to stop the payment, they say cannot do anything, need to refer to Air Selangor. Long story short - Got my money back 2 months later.

One time also I accidentally subscribe to Unlimited calls via BOS. Called up DIGI and reported issue, they refunded my RM 5 within less than a week, and i get to keep the Unlimited calls for 30 days.

Shit happens sometimes. All you need to do is patiently follow up with DIGI.

bank fault ? payment already withdraw from my account via IPAY (digi payment gateways), how could it blame bank ?

can, if bank deducted but money didn't go through to merchant.

is digi payments fail to handle token from ipay API.
honest first transfer with this type of experience.
today try phone call, it show full bar but voice quality worst than 1 bar from celcom, now i regret.

maybe so, that's y need to investigate. also we always advice, buy a simcard and try it out first before committing. signal strength not the only criteria.

New app update, but i dunno what mean

Yellow! Check out some updates from us:

· The power is now in your hands to self-manage your Value-added Services (VAS) subscriptions - Note: Available only for short code which starts with a “3”.
Head on to Settings > My Subscriptions > Toggle Off / On

· Look out for our love letters to you in Inbox 😉

updated this morning but unknown what the love, nothing available yet lol

Switched from Infinite to postpaid RM80 plan, did online, within an hour change of plan succeeded. Smooth.

Been loving cili padi rm15 plan. Just need to reload rm15 monthly for 6gb highspeed and unlimited youtube and social, plus the plan extend validity for 30days in case i need to make outgoing calls. Gonna use epenjana rm50 to reload my digi sim and basically got free 6gb monthly for 3 months

screen crack maybe covered under different coverage (RM29 for one time - screen damage)..
maybe RM29/month to cover screen broken due to water came inside phone and make the screen appeared horizontal black line etc..all must be under accidentally happened..i think better u cancel the subscription b'coz not worth at all..u can asked for phone warrranty if it is broken within 1 year and then, just repair urself if broken..much more cheaper..

This post has been edited by fms21: Sep 25 2020, 08:55 AM

but as huawei mate 30 pro is curve screen so i worried to replace the screen if it is crack would be expensive hence thats why i continue so subscribe to digi shield. but if digi shield did not cover that then i won't continue the subscription.

call CS for confirmation on Digi Shield coverage..
I believe without Digi Shield, the phone itself should be covered for free 1 year warranty..u already lost RM348 if screen only a problem but if the phone lost, then RM29/month should be worth to buy..

Digi apps pop up have RM5 shopee,
Where is is? I cannot see

out of stock

i m using celcom rm 89 mega M.

can i know digi postpaid contract iphone 11 any catch ? what is the package and how to check ?

the 6GB is loyalty bonus ?

I saw the plan only has 3GB

My rm1 unlimited bos gone. Didn't subscribe nor unsubscribe. How come it gone. Anyone facing the same problem?

I think he should mentioning "Extra Internet"
Stay longer in Digi can get more Internet, up to 6GB
https://www.digi.com.my/support/help-center.../extra-internet

This post has been edited by lowkelvin: Sep 27 2020, 11:51 AM

Nope. I can't even be loyal because i just ported in to digi next and its the first month subscription lol. Its marked as promo deal in digi app, regular price 28. 4gb is the main quota, plus theres a separate 2gb marked as "all usage internet promo". The 2gb are used first before the 4gb.