QUOTE(QuantumEdge @ Jul 30 2023, 11:59 PM)
Check their FB group, it looks bad
This is because peoples are only saying the bad things or like to complains. You check to all the ISP groups and you will only see tonnes of bad comments.
I am using Allo CCB, Maxis on Allo, and Unifi at the same time.
I would rate Maxis has the best routing.
Unifi has the most stable and fastest technical assistance.
Allo is just cheapest. But doesn't mean they are unusable. Just not as good as TM/Maxis.
The only biggest downside for Allo, they subcon their CS and the services are terrible. Very very worst. This is the reason that i am mad when there are downtime and i have no one able to assist me immediately. (Usually 2-3hr per email reply, and they only accept email for technical issue, no call. And all of the cases auto fixed before the cases were lodged successfully, because of taking too long to response and reply, imagine 2 emails to diagnosis/troubleshooting that was 5h.)
Back to quality question, Allo has average 4 downtimes per year, each time around 1-2h. While TM about 1 time per year, Maxis about 2.